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2121 S Campbell Ave, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Only place in town who would fit me in... Keith was the only person I spoke to after calling four places who said 'well we don't want you to freeze'. Happy they were so willing to help me with a window that is stuck.
Business response:
We are happy we could get your window repaired so you wouldn't have to freeze on a frigid day. Thanks for taking the time to leave a review. Hope to see you again soon.
Rick’s Automotive staff are amazing. Their knowledge and customer service is above and beyond fantastic. Thank you for fixing my Mini Cooper!
After a bad experience somewhere else, we had high hopes for Rick's. We'd heard good things about them. They let us down upon our initial visit, but ended up making things right. I'm glad that we gave them a second chance, because we feel they tried to go above and beyond to earn our business. We will be using them from now on.
Business response:
Thank you for sharing your experience LeAnn. Glad to hear we earned your trust after you gave us a second chance. We know accidents can happen but want to minimize them as much as possible. We appreciate you and let us know if you ever need anything.
Our first interaction with Rick's wasnt a favorable one. But they reached out to us to make things better. I appreciate that coming from a mechanic shop. Will definitely return.
Business response:
Thank you for giving us a second chance, Bryan. We apologize for the initial visit but are extremely happy to hear we made things better. Thanks again we appreciate you!
We just retired in the area and went to this shop due to the high Google rating. WE WERE NOT DISAPPOINTED! FIVE STAR. Wish that there were six available. Will look forward to our WORKING AIR CONDITIONER in our JEEP COMMANDER!
Business response:
Thank you for sharing Eldon. We appreciate the great review and want everyone to have the same experience you did when having their vehicle serviced with us.
Rick’s will be my only auto shop from now on. I am very pleased with their service, their accommodations, their very helpful, honest, and friendly staff. Rick is a very giving person to the community and his integrity shows in the way he runs his business. Please give them a try. You won’t be sorry.
Rick's Automotive has experienced mechanics and very friendly staff. I took my new-to-me car in for a check-up and they were very up front about giving me the complete picture. I highly recommend them!
Business response:
Thank you Cynthia. It is our duty to inform customer about their vehicle so they can make a decision without pressuring you into something unnecessary. Thanks again for the recommendation.
I am always impressed when I take my car in to Rick's. The service is outstanding, prices are fair, and the staff is very friendly and accommodating. Another plus is they are a dog friendly business. I highly recommend them.
Always do a fantastic job! Friendly and keep you informed!
Rick's Automotive has a 4.7 star rating with 1,490 reviews.
Rick's Automotive is closed now. It will open on Monday at 7:30 a.m.