Rick's Automotive's cover image

This profile has been claimed by the business owner or representative.

Rick's Automotive

4.7

About this business

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

Get directions
WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.71,556 reviews
Select a rating
Paulette Brinkman's profile image
Paulette Brinkman 
recommend  Recommended
7 years ago

wonderful people and excellent service. 

Business response:

Thank you for the kind words Paulette. We couldnt provide excellent service without great people like you! 

Janice Smith's profile image
Janice Smith 
recommend  Recommended
7 years ago

Loved the convenience of pick up and drop of service! 

Business response:

Thank you for the recommendation Janice. We try to make the automotive repair process as easy as possible for everyone! 

Elaine Barker Finlinson's profile image
Elaine Barker Finlinson 
recommend  Recommended
7 years ago

Excellent service as always. Highly recommend. 

Business response:

Thank you for the recommendation Elaine. We appreciate the kind words and taking the time to leave us a review! 

Megan Murphy's profile image
Megan Murphy 
recommend  Recommended
7 years ago

Only place in town who would fit me in... Keith was the only person I spoke to after calling four places who said 'well we don't want you to freeze'. Happy they were so willing to help me with a window that is stuck. 

Business response:

We are happy we could get your window repaired so you wouldn't have to freeze on a frigid day. Thanks for taking the time to leave a review. Hope to see you again soon. 

Kristy Keltner's profile image
Kristy Keltner 
recommend  Recommended
7 years ago

Rick’s Automotive staff are amazing. Their knowledge and customer service is above and beyond fantastic. Thank you for fixing my Mini Cooper! 

LeAnn Veregge's profile image
LeAnn Veregge 
recommend  Recommended
7 years ago

After a bad experience somewhere else, we had high hopes for Rick's. We'd heard good things about them. They let us down upon our initial visit, but ended up making things right. I'm glad that we gave them a second chance, because we feel they tried to go above and beyond to earn our business. We will be using them from now on. 

Business response:

Thank you for sharing your experience LeAnn. Glad to hear we earned your trust after you gave us a second chance. We know accidents can happen but want to minimize them as much as possible. We appreciate you and let us know if you ever need anything. 

Bryan Veregge's profile image
Bryan Veregge 
recommend  Recommended
7 years ago

Our first interaction with Rick's wasnt a favorable one. But they reached out to us to make things better. I appreciate that coming from a mechanic shop. Will definitely return. 

Business response:

Thank you for giving us a second chance, Bryan. We apologize for the initial visit but are extremely happy to hear we made things better. Thanks again we appreciate you! 

Eldon Kratz's profile image
Eldon Kratz 
recommend  Recommended
7 years ago

We just retired in the area and went to this shop due to the high Google rating. WE WERE NOT DISAPPOINTED! FIVE STAR. Wish that there were six available. Will look forward to our WORKING AIR CONDITIONER in our JEEP COMMANDER! 

Business response:

Thank you for sharing Eldon. We appreciate the great review and want everyone to have the same experience you did when having their vehicle serviced with us. 

Debra Jones's profile image
Debra Jones 
recommend  Recommended
7 years ago

Rick’s will be my only auto shop from now on. I am very pleased with their service, their accommodations, their very helpful, honest, and friendly staff. Rick is a very giving person to the community and his integrity shows in the way he runs his business. Please give them a try. You won’t be sorry. 

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.7 star rating with 1,556 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open at 7:30 a.m.