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Rick's Automotive

4.9

About this business

Rick and Karen Hughlett founded Rick's Automotive, Inc. in 1980. What has become a multi-operational enterprise initially started with two employees in a rented 2,500 square foot building. Today, Rick’s Automotive sits on a full 28,000 square foot campus, complete with a tire shop and lube facility in Springfield, MO. You can trust us with your vehicle. We’re the award-winning experts at Southwest Missouri’s premier auto repair shop. Rick's Automotive technicians and mechanics have more than 500 years of ex... read more

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.91,095 reviews
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Kenyon Gerbrandt's profile image
Kenyon Gerbrandt 
recommend  Recommended
5 years ago

Very friendly and knowledgable staff. I feel very comfortable with any recommendations or services provided by the staff at Rick's. They get their work done efficiently and correctly and they don't try and up-sell on unnecessary services and products. Highly recommend! 

Business response:

Thank you for sharing your experience Kenyon. We want everyone to feel the same way you do when having their vehicles serviced with us. Thanks again we appreciate you! 

Rick Mulheron's profile image
Rick Mulheron 
recommend  Recommended
5 years ago

Rick's Auto "CONSISTANTLY" provides top notch quality service to my service fleet. It's great to have someone we can depend on. The staff is always friendly and professionall as well. What more could you ask for? PS: Thanks for the bagles! 😄 

Business response:

Thanks for the recommendation Rick. We appreciate the business and great relationship we have built over the years. Bagles are the least we could do. Thanks again! 

Paulette Brinkman's profile image
Paulette Brinkman 
recommend  Recommended
5 years ago

wonderful people and excellent service. 

Business response:

Thank you for the kind words Paulette. We couldnt provide excellent service without great people like you! 

Janice Smith's profile image
Janice Smith 
recommend  Recommended
5 years ago

Loved the convenience of pick up and drop of service! 

Business response:

Thank you for the recommendation Janice. We try to make the automotive repair process as easy as possible for everyone! 

Elaine Barker Finlinson's profile image
Elaine Barker Finlinson 
recommend  Recommended
5 years ago

Excellent service as always. Highly recommend. 

Business response:

Thank you for the recommendation Elaine. We appreciate the kind words and taking the time to leave us a review! 

Megan Murphy's profile image
Megan Murphy 
recommend  Recommended
5 years ago

Only place in town who would fit me in... Keith was the only person I spoke to after calling four places who said 'well we don't want you to freeze'. Happy they were so willing to help me with a window that is stuck. 

Business response:

We are happy we could get your window repaired so you wouldn't have to freeze on a frigid day. Thanks for taking the time to leave a review. Hope to see you again soon. 

Kristy Keltner's profile image
Kristy Keltner 
recommend  Recommended
5 years ago

Rick’s Automotive staff are amazing. Their knowledge and customer service is above and beyond fantastic. Thank you for fixing my Mini Cooper! 

LeAnn Veregge's profile image
LeAnn Veregge 
recommend  Recommended
6 years ago

After a bad experience somewhere else, we had high hopes for Rick's. We'd heard good things about them. They let us down upon our initial visit, but ended up making things right. I'm glad that we gave them a second chance, because we feel they tried to go above and beyond to earn our business. We will be using them from now on. 

Business response:

Thank you for sharing your experience LeAnn. Glad to hear we earned your trust after you gave us a second chance. We know accidents can happen but want to minimize them as much as possible. We appreciate you and let us know if you ever need anything. 

Bryan Veregge's profile image
Bryan Veregge 
recommend  Recommended
6 years ago

Our first interaction with Rick's wasnt a favorable one. But they reached out to us to make things better. I appreciate that coming from a mechanic shop. Will definitely return. 

Business response:

Thank you for giving us a second chance, Bryan. We apologize for the initial visit but are extremely happy to hear we made things better. Thanks again we appreciate you! 

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.9 star rating with 1,095 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open on Monday at 7:30 a.m.