Ruckland Court Care Home - Country Court

4.7

Assisted Living Facilities
Lincoln

About this business

Wellness Assisted Living Facilities

Location details

Ruckland Ave, Lincoln, LN1 3TP, United Kingdom

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4.785 reviews

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G K

4 months ago

Staff very pleasant helpful and respectful, I told the manager he should be very proud of his staff and he runs a lovely care home. I am not a family member I used to look after the resident prior to him being in the care home. I took him out for a coffee and cake.

Business response:

Thank you so much for taking the time to leave your review for Ruckland Court Care Home. Your kind words and lovely feedback will be shared with the staff team who will be grateful for the feedback. Warm regards,

Sally R

8 months ago

My mother has been a resident in the above care home since January 2025, we chose Ruckland as mum was a self funder and when enquiring about the home the staff there were the ones who supported mum and also me . It was difficult for mum in the beginning but gradually she settled in and started enjoying all the activities. A big thumbs up for the well being team they make sure there are always activities to do, mum is in the choir and scrabble team which she enjoys very much. Anyone looking to take that step and go into care ... read more

Business response:

Thank you so much for taking the time to leave your review for Ruckland Court Care Home and to share your lovely feedback. We're so pleased to hear that your mum has settled in well and is enjoying the activities. Our wellbeing team will be delighted to know their efforts are making such a positive difference. It means a great deal to everyone at Ruckland Court to know that you feel reassured and confident in the care your mum receives. Your comments will be shared with the whole team. Warm regards

Valerie H

8 months ago

My husband has been in Ruckland Court for over 5years. I feel like one of the family. I'm happy to know that he is treated with kindness and dignity. Love that we can go to the coffee shop and have time to ourselves. I would recommend it to anyone..

Business response:

Thank you for taking the time to leave your lovely review for Ruckland Court Care Home and share your kind feedback. We're delighted to hear that you feel part of the Ruckland Court family and that your husband continues to receive the kindness and dignity he deserves. It's wonderful to know you both enjoy spending time together in our coffee shop. Your recommendation is greatly appreciated. Warmest regards

R B

8 months ago

Lovely, welcoming, helpful, kind and thoughtful staff. In all departments of the home staff were so friendly and helpful. Clean bright rooms with regular tea and biscuits, which my mum loves. Housekeeping - super helpful and friendly. Mums rooms was always clean and tidy. I have peace of mind know my mum is staying in Ruckland Court.

Business response:

Thank you for taking the time to leave your review of Ruckland Court Care Home and for your wonderful feedback. We're so pleased to hear that your experience at Ruckland Court has been so positive and that our team has made you and your mum feel welcome and supported. It's lovely to know she enjoys her tea and biscuits, and that our housekeeping team helps keep her room clean and comfortable. Your peace of mind means a great deal to us.

David L

11 months ago

Beautifully presented room a delight light and airy. Staff bright and cheerful, always happy to assist. Food good, English cooking great variety , well presented. All in all a great experience at a sad time.

Business response:

Thank you for taking the time to write your review for Ruckland Court Care Home. Your kind words and positive feedback will be shared with the staff team here who will be glad to hear that you had a good experience at a sad time. Our staff are always here to support you when needed. Warmest regards,

Simon Z

11 months ago

I would like to thank all of the staff for the amazing care everyone at Ruckland Court has shown towards my Mum JB. It was a difficult decision for the family and father to take but with the Alziemers at an advanced level we had run out of options. We have been incredibly impressed with the facilities at Ruckland Court, along with the level of care, Mum couldn't be in a better place. Thank you three members of staff in particular for your help, very much appreciated.

Business response:

Thank you for taking the time to leave your review for Ruckland Court Care Home. Your kind words and positive feedback will be shared with the staff team who will be pleased to hear your lovely comments about the care provided for your mum. Warmest regards,

S K

a year ago

Always found the day staff to be friendly, helpful and treated my husband with respect. Home was very accommodating at meal times, allowing family to join my husband for lunch. I found the staff very supportive in a very difficult time when my husband transitioned from care at home to moving into a care home.

Business response:

Thank you for taking the time to leave a review for us at Ruckland Court Care Home. Your positive comments and kind words for the care your husband received will be shared with the staff team. Warmest regards,

Rachel J

a year ago

Palliative care for my dad's last week of life. A very happy, welcoming home. Dad's dignity was respected at all times, even after he had passed away. Lovely friendly, caring staff.

Business response:

Thank you for taking the time to write your review for the care given to your dad, especially at this sad time. Your kind words and feedback will be shared with the staff team here at Ruckland Court Care Home.

V V

a year ago

My mum was in Ruckland Court for respite. The care she received was respectful and dignified. The rooms and facilities are outstanding. I would definitely recommend Ruckland Court. The sense of comfort it gave me to know such lovely people were helping mum really put my mind at ease.

Business response:

Thank you for taking the time to leave your review for Ruckland Court Care Home. Your positive comments and kind words will be shared with the staff team. It means the world to us knowing that you would recommend Ruckland Court. It was a pleasure to care for your mum during her stay with us. Warmest regards,