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Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware! If youre looking for a nightmare , no hot water, no drainage and no working appliances, then this is it. Ive put in six work orders for the water heater, we have absolutely no hot water. A worker came out and couldnt fix it, its now months of back and forth and still, no hot water. Our bathtub doesnt drain and same with the dishwasher. Every time I get a hold of someone they lie and submit another request which they deny. This has been a complete nightmare of a company to rent from. Also, pretty sure its illegal to r... read more
We had hot water to go out and put in a work request. A plumber was promptly sent out and determined that a new water heater was needed. They sent in a proposal that was denied and thus the cycle started. Everyday we have called for an update. Everyday we are told that the vendor resubmitted and the proposal is under review. Some days the new proposal is denied and a new one has been submitted, but still no approval. Meantime we are in the house with no hot water 3 small children. I’ve spoke to maintenance, maintenance super... read more
Second Avenue is very misleading company. They have realtors work for them all over the United States, and these people are not honest about the requirements to go further in finding a home. They mainly help people that has the privilege in have a housing choice voucher. I am regular human being that pays market rent. I did everything that was required for give up all my personal information for me and my parents. I took a risk trusting them. The realtor told me that our credit pass, and they need 90 days of bank statements.... read more
Business response:
<p>Dear ***********************,<br /> We sincerely appreciate the time you've taken to share your valuable feedback with us. Your input is highly important to us, as we are committed to ensuring an exceptional leasing experience for all our residents and potential future residents. We fully understand the concerns you have raised and would like to provide you with a more detailed explanation regarding the application screening process.<br /> <br /> First, we want to assure you that your application was not handled different... read more
Second Avenue Property Management baited me into visiting their home for a self guided tour. They advertise pet friendly homes until its time to apply. Their pet policy is pedjudice and discriminating. The agent named Gage ***** was not helpful at all. My questions were not answered and avoided. I would have given 0 stars but I am not able.<br /> <br /> <br />
Business response:
<p>Dear ************,<br /> We sincerely appreciate the time you have taken to share your valuable feedback with us. Your input is highly important to us, as we are committed to ensuring an exceptional leasing experience for all our residents and potential future residents. We fully understand the concerns you have raised and would like to provide you with a more detailed explanation regarding the ************* process and pet qualification.</p> <p >First and foremost, please rest assured that Second Avenue is extremely pet-... read more
poor management, i am renting a property with them in jacksonville area and i have almost a month with a major leak in the kitchen and in the living room. i have called everybody in the company about this issue and they are holding me everytime, and the worst thing is that i only have a month with them, i trying to reach them to wether relocate me or give me my money back. my wife and my son fell down already because of the floor slippery. i am very dissastified and feel regret to rent with these people. i just want to find ... read more
This company is endangering the welfare of my family! Upon moving in, it was informed to ** multiple times via email and phone that it was the tenants responsibility to set up all utilities, electricity included. We did that we went through our own company had our own electricity set up and everything was completely fine. We came home from work today to find the electricity was turned off. We couldnt figure out why because our bills were paid up. The account was still active. Nothing was a mess on our end. We called our elec... read more
Business response:
Dear Mrs. ******,<br /> We appreciate you taking the time to share your feedback. We value our customers' opinions and strive to provide exceptional service to all residents. We understand your concerns and would like to address them in more detail.<br /> We were notified in August to suspend electric services in Second Avenue's name, as you confirmed that you had previously set up electric services in your name. This was done to avoid double electric service charges. <br /> The request was processed through our third-party ... read more
Wry poor service, hard to contact anyone. They charge want to charge you for sending out maintenance people to fix their problem. Remember you are renting you dont own the home. When something breaks its on them , not the renter. This is not a good company. They dont care about you.
Worst extortinists in history of ****** people who can barely afford outrageous rents then charging ****** in late fees to boot.. threathting eviction the next day and not cashing money orders on time... theres a name for companies that scare the elderly and children....and get away with it... awful place to rent from
Business response:
Dear Mrs. ******,<br /> We understand your concerns and would like to address them regarding the rent collection process and late payments in more detail. We strive to provide exceptional service to all residents.<br /> As stated in our lease agreement, rent is due on the first of every month, with a 10% late fee applied starting from the 4th. Our records indicate that we did not receive your rent payment until the 19th of the month. Accordingly, the late fee of $245.00, which amounts to 10% of your base rent of $2,450.00, w... read more
Bad ant problem that the company won't take care of. My kids have been in the house 8 days. They noticed the ants on day 7, but the office was closed. They contacted them the next day. They wouldn't take care of the ants or the gap in the front door where they are entering!
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.7 star rating with 690 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open on Monday at 8:00 a.m.