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Second Avenue

3.3

About this business

In 2017, Second Avenue was formed by a team of seasoned and highly successful housing, residential property management, and technology industry leaders committed to one goal: to build the industry’s most effective SFR investing and rental platform. Today, Second Avenue provides sought-after rental homes for families and builds and manages attractive, high-yield SFR property portfolios for institutional investors. Bringing exceptional discipline, tech simplicity, and professional property acquisition and management to the in... read more

Location details

401 East Jackson Street, #3000, Tampa, FL, 33602, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3456 reviews
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Dionisio L's profile image
Dionisio L 
a year ago

This is a criminal company. We live in Allegheny County Pennsylvania and are in the process of working with the District Attorney. Do not rent from this company, run away. We're in the process of organizing a class action lawsuit that will hopefully ban them from Allegheny County and impose fines.<br /> <br /> <br /> 

Rachel G's profile image
Rachel G 
a year ago

Maintenance is a joke, they will come out ********* times for quotes before fixing issues that leave the house unlivable while you wait. Healthy homes with the health department is the only reason they fixed the sewage backup after a month. 

Shari W's profile image
Shari W 
a year ago

Do NOT rent from these people! They bought the property I am currently leasing, and they are the most incompetent and unprofessional people I have ever had to deal with. I have been without heat for over two weeks now, in the middle of January, and while they are nice and cozy in Florida, I am in ******** where temps are expected to drop to 3 degrees early next week. I have been on the phone with them every day sometimes multiple times- my 8-year old heard me screaming at them yesterday and asked if I was a **************. I... read more

Leah T's profile image
Leah T 
a year ago

I have never been more disappointed in a company.I shoulld have seen red flags and trusted my gut when reviewing their lease as it appeared very questionable. I have had issues from day one. They are haggling me about a dishwasher and have penalized me by not allowing me to pay my bill online. They charged me **** dollars for a 400 dishwasher they claimed I broke! Unfortunately the 3rd party that came out after countless phone calls I received while in hospital undergoing brain surgery informed me that dishwasher was under w... read more

Joan P's profile image
Joan P 
a year ago

We have been without water for two days and continue to be without hot water the entire time. After an old hot water heater was replaced, the plumber left without checking to ensure it was serviced properly. The kitchen and laundry rooms both flooded. The installer returned and vacuumed up the water but unable to complete the installation: stating they needed to get second ave approval before fixing the leak. After multiple calls and complaints, a new plumber came out, the following day, and fixed the leak but said he needed... read more

Poby D's profile image
Poby D 
a year ago

Dealing with second avenue has been a beyond miserable experience. We went without heat for over a month, as a result of them sending contractor after contractor for quotes, so they could shop around and find the best price. All the while it was 30 degrees outside. They cancelled our ability to pay our rent online because of an issue on their end, and then charged us late fees when the paper money orders we sent in were not there immediately on time. They sent incompetent technicians out, who fixed one issue and cause and ca... read more

Demetrice S's profile image
Demetrice S 
a year ago

Samantha J**** in Oklahoma is the coldest and worst management specialist I’ve ever communicated with. She was cold, didn’t care about the issues her lack of clarity and communication caused and she doesn’t care about the people she causes housing difficulties for. She’s good at giving her speech and sounding “professional” but she isn’t a good person. Her communication skills are subpar and her follow up with potential residents is even worse. She’s very fake and sounds extremely entitled. I’m ok with not renting from Secon... read more

N. S.'s profile image
N. S. 
a year ago

Beware Beware Beware, they are terrible!!! Im a current resident and Ive had the worse experience. Starting with just paying rent, their online portal doesnt work, and then they try and hold you accountable for their portal mistakes. Have to send a money order across ***************** just to pay rent. Charge you $100 of other charges for notices that we never received! Charge you $200 late fees even though I showed proof the money order was there before grace ******* Very unprofessional one associate will say one thing whil... read more

Shannon M's profile image
Shannon M 
a year ago

If I could leave a 0 star review of this company I would. We have lived in this house for almost a year and a half and have had nothing but issues to the point where I have just given up placing any maintenance calls. We have had electrical issues in this house since the first day we have moved in. We made repeated requests for someone to come and fix this issue. The first time they sent someone out we were told that we were using the wrong lightbulbs. Finally on about the 5th request we were told that we needed an electrica... read more

Frequently asked questions about Second Avenue

How is Second Avenue rated?

Second Avenue has a 3.3 star rating with 456 reviews. 

When is Second Avenue open?

Second Avenue is closed now. It will open at 8:00 a.m.