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Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an issue with my eviction I called them multiple times to discuss they literally kept ignoring the calls and sending me straight to voicemail. I dont know what type of professional company handles with that way but most definitely a learning experience if you take one thing from this review please do not rent from them the worst ever.
Business response:
Ephraim, we take all concerns seriously and strive to communicate clearly and effectively with our residents. While reviewing our records, we found that several team members engaged with you regarding the situation. We aim to ensure that you were informed and had opportunities to address this issue. We understand that these circumstances are difficult, and we are committed to ensuring fair and transparent processes. If you have any further questions or need additional clarification, please do not hesitate to contact us at **... read more
ABSOLUTELY NEVER RENT FROM THIS COMPANY! I'd leave negative stars if possible. I moved into my property nearly a year ago, after paying the atrocious fees and deposits. There were no screens in the windows, I put that on my move in inspection paperwork, I still have NO SCREENS! They have sent out numerous people, to which I have utilized my PTO for, with no results. Then, this April, we had a lot of rain, the basement flooded, they sent a guy out to inspect the carpet and drywall. The man confirmed there is water damage to b... read more
Business response:
Amanda, we regret the challenges you've encountered and sincerely apologize for the inconvenience and frustration this has caused. After reviewing our records, we see that screens were installed on June 5th, however we do not have any other open maintenance work orders on your account. Our team has attempted to contact you several times to discuss the other maintenance concerns but have been unable to reach you. To expedite your requests please utilize the Jiffy Resident App or contact *******@secondavenue.com with your cont... read more
ONE WORD RUN!!!! This company is the absolute worst and we have been having several issues with them since we moved in. Weve had to put in several work orders and they never come when they are supposed to. When they do come you never get a call ahead. Weve had several issues with their online portal and paying rent. We paid the rent on the 3rd and the system didnt take the money out of the account AT ALL. Weve been calling and emailing these horrible people and to no avail have we gotten any responses. They keep sending emai... read more
Business response:
<p>Dear ********************,<br /> <br /> Thank you for taking the time to share your feedback with us. We deeply value the opinions of our customers and are committed to providing exceptional service to all residents. We acknowledge your concerns and would like to address them in detail.<br /> <br /> Regarding the online payment issue you experienced, our support team and accounts receivable department have been in touch to provide clarification. It's important to note that the problem stemmed from insufficient funds rathe... read more
As a REALTOR in ************, I live near a property managed by Second Avenue. Their tenant has disrupted our neighborhood of 38 homes with unacceptable behavior, including Spitting at walkers, aggressively yelling and cursing at residents, and improper trash management. Despite multiple city fines and reports to Second Avenue, they have only responded with generic emails and ineffective solutions. The tenant's behavior escalated to a disruptive light show visible across neighborhoods, forcing us to use blackout curtains. Se... read more
I have been renting with Second Avenue since February of this year so about 2 month. And I am about to move out. I had to involve my attorney because of that so many issues found in the house. If I could give a zero review I would… On the day that I moved in the home didn’t have any appliances and apparently they were stolen in between inspection and me moving in!.. I had to wait for over a week for the appliances to get replaced. After two weeks of me renting we had a big rainstorm and half the house got flooded. Water all ... read more
Absolutely the worst company. We had the worst smelling water at **** ******** *** ***** **** **that you have ever smelled. You could smell it as soon as you got out of your car. They sent a plumber a couple times who drained the hot water tank and changed a few things. Didn’t correct anything. As we continued to complain they said they didn’t cover stinky water and we could get a house filter !!! Why would we ever pay for a house filter for their house !!!! We smelled worse after taking a shower than before we went in. The ... read more
Horrible company! Charging random outrageous fees and no communication! They tell me one thing and turns out to be another. No one is on the same page! I've never worked with a company who has been this bad before! I WOULD SUGGEST TO NEVER RENT FROM THIS COMPANY!
An awful experience renting through these people. By far the worst compared to American homes for rent and century 21.The lack of communication from this company in regards to additional charges on top of rent have been non existent. No certified mail and no emails when it comes to additional payments. We had a window replaced but were not quoted a price for replacement or not even informed of the penalties that would be tacked on if this window wasnt paid in full at the next rent payment. Things like this should be communic... read more
This company is horrible they are bad with communication all around. They have charged me 1,500 dollars for two windows replacements. Evan the property manager said it cost that much because it was going to be professionally done. However, after 4 visitor later they came in to do the windows and he only put in plexiglass windows. I asked them if they could explain to me why he left glass all over my floor and why did he only put in plexiglass glass and didn't fix anything else. This was not professionally at all. He was a co... read more
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.7 star rating with 689 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open on Monday at 8:00 a.m.