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Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Be aware of this company not only are the houses crazy they are the absolute worst took me to court for not paying obsessive fees equaling hundreds more than my rent I had the money to pay them they refused it an told me to move in 72 hours single mother of 3 and a new born no where to go now I can’t rent anything because of the eviction the slapped on my record without a signature from me on the last court date because the lawyer was as careless as the company I truly hope the owner of the scamming company and all of it’s e... read more
Moved to ********** AL July 9th. Didnt receive the move in doc in the 7 days, Its void. Apparently air conditioning maintenance is my responsibility even though there mold and debris. The windows don't open close properly. There is no PM in the city to assist and the managers are unavailable. The jetted tub that is in non working status is not something that second avenue will fix *************** doesnt work in 2 of the 3 rooms, its been 9 days, issue still not addressed and i am in a work from home posture with 4 kids. the ... read more
This is the absolute worst people to rent from. Beware of all the general cost and responsibilities that are now your undertaking. Very, very poor
I live in San Antonio, Texas. I do not recommend renting from this company. We are renting a brand new home. The home needs foundation repairs, and the house is under warranty. We have been here for over a year and are still going back and forth with Second Avenue to have the foundation repaired. I have been getting nothing but the run around. One company came out and confirmed that the foundation issue was terrible. No one has come out yet to resolve this issue. I continue to reach out and send emails because there is no lo... read more
Business response:
Thank you for bringing these issues to our attention, and we appreciate your understanding as we work to address them. We thank you for your continued patience and understanding that warranties must follow proper channels for completion. Much of these factors are outside of our control. Our team is looking into your concerns and will be in contact with you soon or feel free to contact us directly at ************ or *********************************** Your feedback is crucial, and we regret any frustration caused by the maint... read more
I am currently a resident in a Second Avenue property. I had a septic tank backup which overflowed sending waste and sewage into the residence. I contacted maintenance who in turn contacted a plumber. The plumber texted me and determined that this was not in his scope, as it appeared to be a septic issue. He send the request back to Second Avenue. I the interim I am unable to use any restroom facilities and there is standing water throughout the home, the stench was overpowering, and the conditions unlivable. I felt as if my... read more
Business response:
Hi Andrea, we take all concerns seriously and strive to communicate clearly and effectively with our residents. While reviewing our records, we found that an independent vendor was hired less than 24 hours after you submitted your work order, despite our vendor being scheduled to be onsite within that same timeframe. Per policy, we do not reimburse if a resident hires their own vendor. We understand that these circumstances are difficult but are happy to connect with you on this topic. Please do not hesitate to contact us at... read more
Moved in on June 28 and since then have had issues. Was promised a cleaning before moving in and it was not completed. Upon moving in dead bugs littered the whole house. The yard is full of trash and broken glass. I stepped on a rusty nail that went through my shoe. The washing machine drain is not able to be used as it is not up to code. The side entrance to my house is not secure and is held in place by placing screws in the door jam to prevent the door from swinging open. Albeit the house is almost 100 years old, but I wo... read more
Business response:
Hi Gabriel, thank you for bringing this to our attention. Our team is currently working on resolving your maintenance concerns and will keep you updated on the progress. We appreciate your feedback and patience while we work on making this right. If you have any further questions or need additional clarification, please do not hesitate to contact us at *******@secondavenue.com.
Terrible organization! Dont offer help to those who need a little help with their credit, just keep our $100 fee and offer no help whatsoever.
Business response:
<p>Hi Alexander, thank you for reaching out and providing your feedback. Our application process is based on multiple factors and each application is reviewed individually. If you have specific issues or would like to further discuss, please feel free to reach out directly and we will do our best to assist. Call ************or email us at *******@secondavenue.com.<span style="color: #1e395b; font-family: 'Proxima Nova', sans-serif; font-size: 13px; background-color: #f6f8fa;"><br /> </span></p>
I relocated to Jacksonville Florida May 10th when I took procession of the property of second avenue realty out of Tampa. I have never dealt with such an incompetent company in my life. The refrigerator went out on a Monday I tryed to call maintenance they want everything done online through their portal yet there is no way to leave notes. It took 6 days to get a refrigerator & only after I made a call to the main office to state I was filing a formal complaint. The place was also roach infested & had alot of other issues th... read more
Business response:
<p>Hi ***, we take all concerns seriously and strive to communicate clearly and effectively with our residents. After reviewing our records, we confirmed that the issue was resolved the day after it was reported to maintenance, and an additional courtesy pest control treatment was performed. We regret any inconvenience and frustration this may have caused you. If you have any further questions or need additional clarification, please feel free to reach us at **********************************.</p>
Second Avenue lets their property rot, they don't maintain and from the looks of it, don't require their tenant to maintain either. Their property has over grown and attracts rodents and bugs. If you want to rent from them, just know you will have little assistance as well. Go check out all the negative reviews! I can tell you it took them at least three months and multiple contractors from obscure businesses to deal with some sort of water issue. They do not care if their tenant is a nuisance and they will gaslight you and ... read more
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.7 star rating with 689 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open on Monday at 8:00 a.m.