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Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't even want to give them any stars. The house had multiple issues when we viewed it. We were told they would be fixed. They, of course, weren't. The house was dirty; we were assured it would be cleaned. It wasn't. It was much dirtier than we realized. We had to pay 2 cleaners who both worked 8 hours. While they were able to get most of it cleaned, there were still some issues when we moved in. It's been 3 months, and the company still hasn't reimbursed us the cleaning fees. The repairs were eventually completed; howeve... read more
Business response:
We sincerely apologize for the frustration and inconvenience you’ve experienced. It’s disheartening to hear that the home was not in the condition you expected, and we fully understand how important it is for both repairs and cleaning to be handled properly. We are sorry for the delays in reimbursing the cleaning fees, and we will review this matter. We are actively working with our vendors to address all necessary repairs, and while we strive to resolve everything as quickly as possible, coordinating schedules between contr... read more
I don't even want to give them any stars. The house had multiple issues when we viewed it. We were told they would be fixed. They, of course, weren't. The house was dirty; we were assured it would be cleaned. It wasn't. It was much dirtier than we realized. We had to pay 2 cleaners who both worked 8 hours. While they were able to get most of it cleaned, there were still some issues when we moved in. It's been 3 months, and the company still hasn't reimbursed us the cleaning fees. The repairs were eventually completed; howeve... read more
I currently live in Palm Bay, FL and are renting with second avenue rentals. We will not be paying rent this month as they refuse to send someone out who is qualified to work with well water filters and the well it's self. We have been with out potable water for over 3 weeks. The work orders leave a time trail.
What a joke!! We have lived in one of their homes for going on our second year and have non stop issues with our water system since we moved in. From the septic not flushing properly to now our water smelling horrid of sulfur. We have 3 kids and a service dog and yet they could care less! We can't bathe, do laundry, or even cook anymore without buying butt loads of water to use. Its getting out of hand just how little they take maintenance and complaints seriously. Never have I rented a place so horribly ran. DO NOT RECOMMEN... read more
I rented from them for two years and within those two years they would neglect maintance issues for long duration of time then charge the tenant(us) a fee because the issue got so out of hand and started causing other issues. Every single month we put have to call and dispute fees that they would put on the rental portal without notifying us about them. Every single month we would have to send insurance info to them because there staff wouldn't store the info that was sent to them. I would NEVER rent from them again and I wo... read more
Second Avenue is the most incompetent company I have ever dealt with. We moved in on June 24th. On July 2nd, our AC went out. I have photos of our house being 90 degrees. It took a week to even be in contact with a contractor to come out and fix it. Finally when we did get in contact he never showed up. I called second avenue, and requested that a new contractor come out and fix it. We get a hold of the contractor after the previous one. Its the same guy who doesnt show up. I called him directly and asked him why arent you s... read more
Business response:
We sincerely apologize for the challenges you faced during your time with us. Your maintenance concernsare serious, and we understand how frustrating this must have been for you. We strive to provide timely and effective service, and we fell short in your case. The situation you described regarding the contractors is unacceptable, and we are actively addressing this internally to ensure it doesnt happen again. We value your feedback as it helps identify areas where we can improve our services and enhance the experience for a... read more
Living in a Second Ave property with my 2 small children. So far since our move-in, in June, we have had at lease 10 different contractors out to the home to "fix" things. The first contractor sent out made us aware of a huge carbon monoxide leak coming up from our basement, when he was coming to fix our hot water heater that was out for OVER 2 WEEKS. When we made Second Ave aware of the DEADLY LEAK, they sent someone out to "fix" it days later, then had to send someone out AGAIN to do it "correctly". They NOT ONCE have offe... read more
Currently living in a second avenue property. We have had main line pipe issues since moving in a year and a half ago. They keep patching the problem and not fixing it. Currently we have been 16 days without being able to shower, clean dishes, flush toilets, use water without our kitchen and master bedroom backing up and flooding with sewage. Our house is currently uninhabitable and we cant even get a phone call back to let us know when or how they are going to fix this issue. We just keep getting the run around. There are f... read more
I applied to a house by this reality company in Palm coast **. Im literally sick of all of these crooked reality companies Im so glad I look up reviews first and do my research. I was upset when I was told I was approved for a property but I had to pay 2 times the deposit and first months rent thats almost $7,000 just to move into a RENTAL PEOPLE. This is not ok!! I feel like Ive been taken advantage of. I asked why and she claimed because of transunion and they dont make the decisions for anything btw! She also stated it wa... read more
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.7 star rating with 689 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open on Monday at 8:00 a.m.