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Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dealing with second avenue has been a beyond miserable experience. We went without heat for over a month, as a result of them sending contractor after contractor for quotes, so they could shop around and find the best price. All the while it was 30 degrees outside. They cancelled our ability to pay our rent online because of an issue on their end, and then charged us late fees when the paper money orders we sent in were not there immediately on time. They sent incompetent technicians out, who fixed one issue and cause and ca... read more
Samantha J**** in Oklahoma is the coldest and worst management specialist I’ve ever communicated with. She was cold, didn’t care about the issues her lack of clarity and communication caused and she doesn’t care about the people she causes housing difficulties for. She’s good at giving her speech and sounding “professional” but she isn’t a good person. Her communication skills are subpar and her follow up with potential residents is even worse. She’s very fake and sounds extremely entitled. I’m ok with not renting from Secon... read more
Beware Beware Beware, they are terrible!!! Im a current resident and Ive had the worse experience. Starting with just paying rent, their online portal doesnt work, and then they try and hold you accountable for their portal mistakes. Have to send a money order across ***************** just to pay rent. Charge you $100 of other charges for notices that we never received! Charge you $200 late fees even though I showed proof the money order was there before grace ******* Very unprofessional one associate will say one thing whil... read more
Business response:
<p>Good Afternoon ******,<br /> We extend our gratitude for sharing your feedback, which holds significant importance in our continuous commitment to delivering an outstanding living experience for all residents. We would like to address the matters raised regarding the charges on your ledger.</p> <p>Following a thorough examination by our accounting department, we wish to assure you that all charges have been applied accurately.</p> <p>Concerning your noted challenges with our online portal system, particularly its perceive... read more
If I could leave a 0 star review of this company I would. We have lived in this house for almost a year and a half and have had nothing but issues to the point where I have just given up placing any maintenance calls. We have had electrical issues in this house since the first day we have moved in. We made repeated requests for someone to come and fix this issue. The first time they sent someone out we were told that we were using the wrong lightbulbs. Finally on about the 5th request we were told that we needed an electrica... read more
Our heat has been non functional for 3 weeks. A service technician informed us that the furnace was blowing carbon monoxide into our house and turned it off for our safety. They’ve had two technicians come out to do diagnostics and every time we check on the status they say they’re waiting on a quote or something. To make it even better, as a result of their poorly designed payment portal our payment wasn’t successfully processed on two occasions, as a result they said we could only send paper checks (they are based in tampa... read more
Wish I could give this company 0 stars very horrible company to rent from they also changed their name to Picket Homes when you move out they try to charge you saying this was damaged or this wasn't cleaned they are a very horrible renter company I recommend no one to rent from these people runnnnnn they plumbing is horrible and they take days to send help when you need plumbing or maintenance done what ever company name you guys go by now I hope they all get closed down
RUNNNN! Very fast! Everything is tenants responsibility. I smell class action lawsuit in near future
Absolutely awful of a company. Complete fraud, rent is due on the first of the month, i overnighted a payment on October 29 and it was received at 9:55 AM On 10/31. They still have not cashed the cashiers check and claim theyve not received it i provided The tracking and that it was signed for by them. They are giving the runaround and now trying to charge me 10% as a late fee although the negligence is on their end. They are claiming the person who signed for it was on ****. That is not my fault and rent was received the da... read more
The company is incredibly hands off when it comes to manage properties. The put zero effort in it. They've been managing a property on ***************** (************, **) for a couple of years now.The first renter would not mow the lawn trim the bushes, anything, the housed looked like going into foreclosure until the renter was evicted.The current renter, has been leaving the trash cans outside, scattered on the curve since late August. He just doesnt seem to care to bring in any of the 4 trash cans that continuously adorn... read more
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.7 star rating with 689 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open on Monday at 8:00 a.m.