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Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never been more disappointed in a company.I shoulld have seen red flags and trusted my gut when reviewing their lease as it appeared very questionable. I have had issues from day one. They are haggling me about a dishwasher and have penalized me by not allowing me to pay my bill online. They charged me **** dollars for a 400 dishwasher they claimed I broke! Unfortunately the 3rd party that came out after countless phone calls I received while in hospital undergoing brain surgery informed me that dishwasher was under w... read more
We have been without water for two days and continue to be without hot water the entire time. After an old hot water heater was replaced, the plumber left without checking to ensure it was serviced properly. The kitchen and laundry rooms both flooded. The installer returned and vacuumed up the water but unable to complete the installation: stating they needed to get second ave approval before fixing the leak. After multiple calls and complaints, a new plumber came out, the following day, and fixed the leak but said he needed... read more
Dealing with second avenue has been a beyond miserable experience. We went without heat for over a month, as a result of them sending contractor after contractor for quotes, so they could shop around and find the best price. All the while it was 30 degrees outside. They cancelled our ability to pay our rent online because of an issue on their end, and then charged us late fees when the paper money orders we sent in were not there immediately on time. They sent incompetent technicians out, who fixed one issue and cause and ca... read more
Samantha J**** in Oklahoma is the coldest and worst management specialist I’ve ever communicated with. She was cold, didn’t care about the issues her lack of clarity and communication caused and she doesn’t care about the people she causes housing difficulties for. She’s good at giving her speech and sounding “professional” but she isn’t a good person. Her communication skills are subpar and her follow up with potential residents is even worse. She’s very fake and sounds extremely entitled. I’m ok with not renting from Secon... read more
Beware Beware Beware, they are terrible!!! Im a current resident and Ive had the worse experience. Starting with just paying rent, their online portal doesnt work, and then they try and hold you accountable for their portal mistakes. Have to send a money order across ***************** just to pay rent. Charge you $100 of other charges for notices that we never received! Charge you $200 late fees even though I showed proof the money order was there before grace ******* Very unprofessional one associate will say one thing whil... read more
Business response:
Good Afternoon ******, We extend our gratitude for sharing your feedback, which holds significant importance in our continuous commitment to delivering an outstanding living experience for all residents. We would like to address the matters raised regarding the charges on your ledger. Following a thorough examination by our accounting department, we wish to assure you that all charges have been applied accurately. Concerning your noted challenges with our online portal system, particularly its perceived malfunction, our reco... read more
If I could leave a 0 star review of this company I would. We have lived in this house for almost a year and a half and have had nothing but issues to the point where I have just given up placing any maintenance calls. We have had electrical issues in this house since the first day we have moved in. We made repeated requests for someone to come and fix this issue. The first time they sent someone out we were told that we were using the wrong lightbulbs. Finally on about the 5th request we were told that we needed an electrica... read more
Our heat has been non functional for 3 weeks. A service technician informed us that the furnace was blowing carbon monoxide into our house and turned it off for our safety. They’ve had two technicians come out to do diagnostics and every time we check on the status they say they’re waiting on a quote or something. To make it even better, as a result of their poorly designed payment portal our payment wasn’t successfully processed on two occasions, as a result they said we could only send paper checks (they are based in tampa... read more
Wish I could give this company 0 stars very horrible company to rent from they also changed their name to Picket Homes when you move out they try to charge you saying this was damaged or this wasn't cleaned they are a very horrible renter company I recommend no one to rent from these people runnnnnn they plumbing is horrible and they take days to send help when you need plumbing or maintenance done what ever company name you guys go by now I hope they all get closed down
RUNNNN! Very fast! Everything is tenants responsibility. I smell class action lawsuit in near future
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.7 star rating with 758 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open at 8:00 a.m.