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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
give me wrong result of diagnosis The vehicle diagnostic results were completely wrong. If I listened to them, I would have to pay over $1700. It was actually just a broken taillight, but they recommended replacing the entire brake pump assembly.
Business response:
We recognize the importance of accurate diagnostics and ensuring customers receive clear guidance regarding vehicle concerns. Our team works to provide thorough assessments and recommendations in line with standard procedures. Feedback regarding diagnostic accuracy is reviewed carefully to continually improve service quality. Please contact JR Raimundo at jraimundo@vtaig.com so we can discuss your experience further.
Spilled oil all over my hood and engine ruined a shirt because of your sloppy work
Business response:
We take feedback like yours seriously, as our goal is to provide careful and professional service for every vehicle. Sharing experiences like this helps us focus on improving attention to detail and overall customer care. Our team is committed to supporting every guest with thorough and conscientious service. Please contact JR Raimundo at jraimundo@vtaig.com so we can connect with you about your experience.
My truck is making a noise when you're turning to the right I've had it in there twice for the same thing and one time they were grinding on The Underneath and this time they drove it and said they didn't find the noise well the noise is there it sounds like the tire is hitting something underneath the truck we bought the tires from you so they should be the right tires and I told him there was an oil leak when I was checking out ask him what was causing the oil leak and he said what oil leak then he said it was probably the... read more
Business response:
We appreciate you sharing your experience, as our goal is always to provide thorough care and attention for every vehicle. Feedback like yours helps us focus on improving communication and ensuring our services meet customer expectations. We remain committed to supporting the vehicles entrusted to us with care and professionalism. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can discuss your concerns further.
Came in for an oil change. After explaining some symptoms of my vehicle they jumped to i need a new tranny. Quotes 8k. Im on disability, no way to afford that. Then they tried to sell me a car. I declined and was very distraught. I took my vehicle to a tranny shop and they said its perfectly fine. Very disappointed. First and last time here.
Business response:
We recognize that vehicle maintenance can feel stressful, and our intention is always to provide guidance and options for care. Hearing feedback like yours helps us reflect on how we communicate with customers in a way that is supportive and clear. We aim to create a positive experience for everyone who visits. Please contact JR Raimundo at jraimundo@vtaig.com if you’d like to share more about your visit.
Honestly terrible dealership. Took them over 1 month to fix our car engine only for the engine to be bad. We requested an oil change our service guy Jimmy stated it didn’t need one until 67k miles. Next thing I know my engine like goes on and now I have metal fibers in my engine. Absolutely displeased with this dealership and I will never get another vehicle with Seminole Toyota.
Business response:
We understand that having vehicle concerns can be frustrating, and we strive to provide clear guidance and attentive service for every guest. Feedback like yours helps us focus on maintaining high standards and ensuring customers feel confident in their experience. Our goal is always to support the long-term care of the vehicles entrusted to us. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can discuss your experience further.
Poor communication about the timeframe. What I was told would be three hours for an oil change and recall update on the computer was 6 hours. Unacceptable!
Business response:
We strive to provide accurate time estimates and keep customers informed throughout the service process. Our team works to communicate any changes in scheduling as promptly as possible. Feedback like this helps us evaluate how we set and manage expectations. Please contact JR Raimundo at jraimundo@vtaig.com so we can discuss your experience directly.
Every visit here has ended up in issues with my vehicle. I am always dissatisfied.
Business response:
We strive to deliver consistent, reliable service that supports safe vehicle performance at every visit. Our team works to thoroughly inspect and address concerns to help prevent recurring issues. Feedback like this is important as we review our processes and service standards. Please contact JR Raimundo at jraimundo@vtaig.com so we can connect directly.
Very poor. So bad that I went and bought a new vehicle No service or hospitality
Business response:
We understand how important attentive service and hospitality are to the overall experience. Our team is committed to creating a welcoming and supportive environment for every guest. Feedback like this helps us evaluate how we can better meet expectations moving forward. Please contact JR Raimundo at jraimundo@vtaig.com.
1st time computers down had to leave with no estimate of them working so I could get service. Second time I was told about 2.5 hours so dropped truck off at11am, had wife bring me back at 3pm, wasn't ready until 4:30
Business response:
We recognize how important accurate time estimates and reliable scheduling are during service visits. While unforeseen delays can occur, our team works to keep customers informed and complete work as efficiently as possible. We remain committed to improving communication and minimizing disruptions whenever possible. Please contact JR Raimundo at jraimundo@vtaig.com so we can review your experience directly.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 14,945 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open tomorrow at 9:00 a.m.