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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Poor communication with the phones then to the service techs then to the customers. Something is lacking.
Business response:
We acknowledge your feedback and want you to know that communication is something we take seriously at every step of the service process. We understand how frustrating it can be when information does not flow smoothly from one point to the next, and we regret that your experience fell short in that area. Your comments are helpful, and we will use them as we continue working to improve how our team connects with customers.
Deceptive sales practices. Totally misrepresented the price, includes 6 month service contract after I declined it. Five year body coating treatment I never agreed to. Paid over $4K more than agreed to. Please do not give Seminole Toyota your business. Choose another dealership.
Business response:
We appreciate you taking the time to share your feedback regarding your purchase experience. Clear communication and transparency throughout the sales process are important to us, and we take concerns regarding pricing, products, and purchase documentation seriously. Our team is committed to reviewing customer concerns and helping address questions related to vehicle transactions. Please reach out to Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com so we may discuss your experience in greater detail and assist further.
Somethings that i thought should have been covered by toyota due to them installing them wasn't covered for repair. Disappointed in that.
Business response:
Your positive experience matters to us, and we are glad you took the time to share your feedback. We understand your frustration regarding the repair coverage, and we can see why that situation would be disappointing. Warranty and coverage decisions are ultimately determined by Toyota, though we always want our customers to feel informed and supported throughout the process. We appreciate your continued trust in us and hope we have the opportunity to provide you with a better experience going forward.
Bad no like they don't check me nothing for my car
Business response:
We appreciate you sharing your feedback about your recent visit. Our team strives to provide a thorough and professional service experience for every customer and vehicle that comes through our department. We value the opportunity to better understand concerns such as yours and help address any outstanding questions. Please reach out to JR Raimundo at jraimundo@vtaig.com so we may learn more about your experience and assist further.
I had to wait 4 hours for a tire rotation and a computer upgrade recall even though I had an appointment. That is too long for such a minor job. If I did not get the recall notice, I would not have gone in for service.
Business response:
Thank you for your feedback. We sincerely apologize for the four-hour wait despite your appointment. We hope to provide a much smoother experience on your next visit.
Waiting too long. It looks like too many car waiting to be serviced, during my service time
Business response:
We know our customers' time is valuable, and it's disappointing to hear your visit took longer than expected. Every vehicle that comes through our doors is important to us, and we continually work to provide the best experience possible for everyone we serve. Please contact JR Raimundo at jraimundo@vtaig.com if you'd like to discuss your visit in more detail.
Horrible salesman, no integrity. Trying to sale a car that was not available
Business response:
Thank you for connecting with me. Wishing you many happy miles ahead in your new Toyota! Jennifer Valladares, Internet Sales Director, at 321-274-8186 or jvalladares@vtaig.com.
Left car there to rotate tires and fix molding strip that came off in their car wash. Still waiting on part
Business response:
We know timely repairs are important, and we want every visit to leave our customers feeling well taken care of. Our team remains committed to providing the support and follow-through needed to complete every service experience. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can review your situation and assist further.
I took my car in and nothing was done correctly. In fact there is a piece I just noticed under my hood that has been dislodged and when i start my car it smells like burnt rubber. Never gonna go there again
Business response:
We appreciate you bringing your experience to our attention. We are committed to providing careful, quality service and ensuring our customers feel confident in the care their vehicles receive. Please contact JR Raimundo at jraimundo@vtaig.com so we can learn more about your experience.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.