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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The amount of time it took even with a scheduled appointment
Business response:
We are happy to hear that you took the time to share your experience with us. We understand that wait times, even with a scheduled appointment, can feel frustrating, and we genuinely appreciate your patience. Your feedback is something we take seriously as we continuously work to improve the service experience for every customer who walks through our doors. Thank you for being part of the Seminole Toyota family, and we look forward to welcoming you back.
Wheel alignment serviced on vehicle 2024 Toyota Tacoma with-in 4000 miles tires were showing steel belts due to being out of alignment.
Business response:
We appreciate the opportunity to assist with our customers' vehicle service needs and remain committed to providing professional care and support throughout the ownership experience. We value feedback regarding vehicle maintenance concerns and encourage customers to connect with our team for assistance. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can help review your concerns.
That in turn paying for interior with Zantek and I don't know if they even scotch guard the seats
Business response:
We value you bringing your feedback to our attention. We want every customer to have a clear understanding of the products and services included with their vehicle purchase. We would appreciate the opportunity to review your concerns and provide any available information regarding your protection package. Please reach out to Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com at your convenience.
Very, very disappointed, had to wait almost 2 hours to pick up parts I had ordered, and had received a text that they were ready for pick up. And a refund.
Business response:
Thank you for taking the time to share your experience. We work to provide timely service and clear communication throughout every parts transaction. We appreciate the opportunity to review your concerns and better understand where improvements may be needed. Please reach out to Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com so we can assist you further.
Poor, spams me, reports are not complete, charges too much, not recommended
Business response:
We appreciate you sharing your feedback regarding your recent experience. We understand your concerns about communication frequency, report completeness, and pricing. Our team values clear, accurate updates and transparent service recommendations throughout every visit. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can review your experience and assist you further.
Very slow for just an oil change. Normally only takes 30 minutes.
Business response:
Thank you for your feedback! We apologize for the longer wait time and understand your time is valuable. We'll work on improving our service speed and hope your next visit runs more smoothly. We look forward to seeing you again!
On my last visit, I liked nothing about the service(s) done. Visited for basic oil change, because it was due, I had requested wheel rotation, it was not done, a transmission flush, not sure if that was done, having transmission codes popping up on dash, made several calls to the technical advisor I dealt with and he would answer or return a call, I also have a very convincing feeling that I was charged way to much for services that was NOT done on my car. I will take my business elsewhere.
Business response:
We understand how important confidence and clear communication are when servicing your vehicle, and we appreciate you sharing these concerns. Our team is committed to providing transparent service recommendations and keeping customers informed throughout the process. Please reach out to JR Raimundo at jraimundo@vtaig.com if you'd like to discuss this further.
Billed for parts that were not installed.
Business response:
We appreciate you taking the time to share your feedback regarding your recent service visit. Our team understands the importance of accurate invoicing and ensuring all parts and services billed are properly documented and completed as authorized. Concerns of this nature are taken seriously and will be reviewed by our service management team. Please reach out to JR Raimundo at jraimundo@vtaig.com.
I want to share my experience with this service center. I came in for regular maintenance on my new Toyota Tacoma at 10,000 miles. I dropped the car off and went to work, and they sent me a video report from the service shop showing paint chips in two places on my new Tacoma! The problem is, I took photos of the area before dropping the car off, and there are no chips in them! I'm upset that the service representative deliberately tried to hide this fact. I think this is very dishonest. I trusted you. I wanted to speak with ... read more
Business response:
We understand how concerning it can be when questions arise about the condition of your vehicle, especially when it is still very new. Our goal is always to provide a transparent and respectful experience, and we take feedback like this seriously as we continuously work to improve communication and customer care. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can learn more about your experience and discuss your concerns further.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.