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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
See above messages Customer service is lacking. Was told a time frame and exceeded that, had to pry to look at a car that the salesman didn't want to bring out
Business response:
We strive to provide attentive and timely service to every customer, and it’s concerning to hear when that experience falls short. Our goal is to ensure clear communication and a helpful, accommodating process from start to finish. We appreciate you sharing this feedback and would like to learn more about what happened. Please contact JR Raimundo at jraimundo@vtaig.com so we can follow up with you directly.
It wasn't what I expected It wasn't what they offered me when I bought the vehicle
Business response:
We aim to ensure that expectations set during the purchase process are carried through every step of the experience. It’s important to us that customers feel confident in what was presented and delivered. We appreciate you sharing this feedback and would like to better understand your concerns. Please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com so we can assist you further.
I purchased a used 4x4 and it needed brakes, three days after purchase, I had to replace them and Leesburg and DeLand dealership was cheaper for pads than where I bought the truck, Manager very very rude, watch your kid! The receptionist kept trying to give me somebody’s kid. I kept telling her I don’t have a kid.??? Buyer Beware , and I never got the mats they took out of my car when they detailed it or so they say they detailed it they also said it was certified, but my brake light didn’t work or the turning signal go figu... read more
Business response:
Thank you for your feedback. All of our vehicles go through a full inspection prior to delivery, and items like brakes are considered normal maintenance that can vary after purchase. The experience you described is not reflective of our standards, and we would like the opportunity to review this with you directly—including the mats and any concerns with the inspection. Please reach out to Derrick Hubbard, our Used Car Director, at dhubbard@vtaig.com so we can address this properly.
I made an appointment and then arrived to be told I would have up to a 2 hour wait for an oil change. I was also approached by multiple sales people in person, by text, and by phone that day to try to get me to trade in my car. I just wanted an oil change, and I was put into an uncomfortable situation of being sold. I'll just go to the drive through oil change center next time that gets my work complete within 15 minutes without an appointment. They also perform a multi-point check on my vehicle, which I wasn't provided here... read more
Business response:
We recognize the importance of efficient service visits and a comfortable customer experience. Our team strives to respect each customer’s time while providing clear communication and appropriate support during every visit. Feedback like this helps us refine our processes and improve overall consistency. For further assistance, please reach out to JR Raimundo at jraimundo@vtaig.com.
Did not care about customer Did not want to fix something that they did Poor customer service
Business response:
We appreciate feedback as it helps us evaluate and improve our customer service approach. Our team is committed to providing attentive support and addressing concerns with care. We strive to ensure every guest feels heard and valued during their visit. For further assistance or to discuss your experience, please contact JR Raimundo at jraimundo@vtaig.com.
Received car 1 quart low. Steering wheel not centered. Did not come in that way
Business response:
We take pride in delivering vehicles back to our customers with care and attention to detail, so it’s concerning to hear your experience didn’t reflect that. Our team is committed to thorough processes to help ensure everything meets our standards before returning a vehicle. Feedback like yours is important in helping us reinforce those expectations. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can look into this further with you.
All good except the finance guy. Tried a bait and switch Was not happy with him at all.
Business response:
We're glad your overall experience was positive. We apologize that our financing department didn't meet your expectations and appreciate you bringing this to our attention. Your feedback helps us improve our service standards. Thank you for choosing Seminole Toyota.
I paid a huge amount for service but I got a broken windshield and when it was replaced now in replacing the windshield it messed up with my wipers and they are not working. The big problem is the customer service attitude to blame customers for not servicing the vehicle properly. This is not my first service with you guys but the way it is going this will be the last one for sure.
Business response:
Thank you for taking the time to share your feedback. We do note that this appears to be a duplicate review on the same platform; however, we take all concerns regarding vehicle condition and customer interactions seriously and follow a structured process to review situations like the one you’ve described. When your vehicle returned, our team completed an inspection and worked through the concern to reach a resolution. While we’re glad the windshield has since been addressed, we are reviewing the communication you referenced... read more
I was quoted outrageous prices for repairs. I can't afford your prices anymore. I will be looking for an independent mechanic in the future.
Business response:
We understand that repair costs are an important consideration when maintaining a vehicle. Our team works to provide thorough assessments and quality service to support long-term reliability. While pricing can vary based on the work needed, we remain committed to delivering value and professionalism in every visit. For any questions or further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,265 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.