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Sherwood Kia
- Automotive
- Sherwood Park, AB
About this business
Location details
20 Broadway Blvd., Sherwood Park, AB, T8H 2A2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brought in my car for Maintenance 2 service at 7:45 am, was told it would take 1.5 hours. Technicians start at 8 am. It was done by 9:20 am. I waited in the lounge, read the paper (supplied) and had excellent coffee from their coffee machine (free). Used their free wi-fi to check on my emails, etc. All work to be done was explained, and the service representative (Valerie Trevors)reviewed the final bill with me - all the results and future work that should be done later, and why.
When I booked my last service appointment, I was very clear which day I worked best for me and my schedule, the person I spoke to confirmed that it was the date I requested, however when I arrived the service staff said I didn't have an appointment and though said they would do their best, didn't take any ownership for their mistake. Made it seem like it was my mistake and I didn't appreciate it. It was a staff member who made the mistake, not me. After I've spent a fair amount of money with Sherwood Kia, I was very disappo... read more
Appointment for an oil change at 11:00 am came back at 12:15 pm and vehicle had been forgotten about. Was told it would only be a few minutes so question how thorough the oil change was. Complementary car wash was a disaster dirt just smeared all over. Took $25.00 the next day to get washed properly. After all the years dealing with Sherwood Kia very very disappointed!!
Ok well everything went good but I didn’t like the way Dareen behaved as in your manager respect customers I know is business and how to hold business you need to talk to customers with respect coz all of us we we need customers and customers are always right that’s what it’s says I salute cris woods more than Dareen he’s more respect fully person and more power full to take care of me I’m the example you can’t tell customers you are here for couple of days we are not making anything those are not good words Dareen said and ... read more
I was running 15 minutes late for the last appointment of the day and the crew and the staff where kind enough to wait around to work on my vehicle before they closed up. I'm very thankful they did that for me because the next morning I headed out on my long roadtrip to banff.
The check engine light was lit up in my Rondo. I made an appointment with Megan in the Service Dept. The actual fix required a part that was not in stock. I was told it was safe to continue driving. I have another appointment on my next weekday off (Dec 10) to have the part installed.
Dropped off on time, picked up 30 min earlier than expected.
We are having an issue with a popping noise coming from the brakes. The technician noted that he also heard the noise. The tires were rotated (not sure why) and the brakes inspected. Additionally the brake pedal spring was oiled. The noise has not decreased in any way. I would have thought standard procedure would be to check that the issue has been corrected before giving the vehicle back to the customer. Instead, I payed $50 for a tire rotation I didn't need and was told to monitor. I can now either bring it back in... read more
do not contact me again lose my email and phone number
Frequently asked questions about Sherwood Kia
How is Sherwood Kia rated?
Sherwood Kia has a 4.6 star rating with 5,364 reviews.
When is Sherwood Kia open?
Sherwood Kia is closed now. It will open at 9:00 a.m.