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Smiley Dental - Corporate (All Reviews for Website)
About this business
Location details
02719, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad Place Do not Go here! Staff is good but the Doctor is terrible! He will cause damage to your teeth and you will have to do more treatments!
Business response:
Dear Achsah, We’re sorry to hear about your experience at our Fairhaven office. We strive to provide gentle, professional, and patient-centered dental care, and we regret that your visit did not meet those expectations. Your feedback is valuable, and we appreciate you sharing your concerns. Best, Smiley Fairhaven Team
The second you walk in you are greeted by Jenny who is so nice and welcoming she really makes you feel at home. She explained everything to me step by step making everything easy and painless. From there I was helped by dental hygienist Yusma who is so kind and gentle. Then the dentist came in Dr. Pathan who is incredible! She explained why my teeth were the way they are which no dentist had ever done before and then told me an easy to understand game plan to get me smiling again. In the end I haven’t been to the dentist in ... read more
Business response:
Dear Jullian, Thank you for your amazing review! We’re thrilled to hear that Jenny, Yusma, and Dr. Pathan made your visit to Smiley Waltham a comfortable and positive experience. Our team is dedicated to providing gentle, affordable, and high-quality dental care while ensuring every patient feels at home. We appreciate your kind words and are so glad we could help you with a personalized treatment plan. We look forward to seeing your smile again soon! If you ever need anything, don’t hesitate to reach out. Best, Smiley Wa... read more
I was referred from Lowell, MA to Beverly, MA to have 1 root canal. I saw Dr Havhannes he was amazing. He knew I was scared to do the root canal but after much convincing he even got me to do 2 root canals. He says you will not feel any pain I promise. When the drill is on you won't feel it. Only a small pinch when I give u the needle. He was right! One small pinch felt near the teeth he was going to work on. He was very through and I will definitely be coming back for my crowns. I plan to keep going to him until all... read more
I had a terrible experience at Smiley Dental and feel compelled to share it. I was dealing with severe pain from a tooth abscess from a small crack in my tooth and called the office to specifically request an endodontist to examine the tooth abscess. I provided all the necessary details over the phone and even handed over my referral sheet upon arrival for additional context. Despite all this, I was scheduled with someone who wasn’t even an endodontist, which became apparent after I had already received two sets of X-rays. ... read more
Business response:
Dear Skinny, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience at Smiley Dental, and I sincerely apologize for the frustration and pain you’ve endured. We take your concerns seriously, and I deeply regret that we did not meet your expectations in providing the care you needed. It’s clear from your experience that there was a breakdown in communication, and that’s something we need to address. I’m sorry that you were not scheduled with the appropriate specialist, and ... read more
Great customer service and outstanding work done by Valerie! Dr. H and Giovanni are incredible and the workers all have great customer skills and will always make sure you feel amazing after leaving Smiley Dental! Go see them for your dental needs, you won’t regret!!
Business response:
Hello Polarican, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience at Smiley Dental Beverly. It’s great to know that Valerie, Dr. H, Giovanni, and the entire team provided you with outstanding service. We pride ourselves on ensuring our patients feel comfortable and well cared for, and we’re so glad to know we were able to do that for you! We proudly serve the Beverly, Ipswich, Essex, Peabody, Salem, Wenham, Hamilton, Newburyport, Manchester-by-the-sea, Glouc... read more
So i struggle looking for a good dentist office. This office is great at first had a little problem with getting my daughter in for an appointment because of short staff, but the receptionist Valerie had a cancellation and got her in quickly she was very awesome and also very sympathetic. Dr H was so amazing to my daughter and the assistant think his name was Giovanni was absolutely polite and great with her also. Everyone in that office is amazing can’t wait to start mine and my daughters journey with an office i can now tr... read more
Business response:
Hello Kell, Thank you so much for your kind 5-star review! We’re so glad to hear that you had a great experience at Smiley Dental Beverly. It’s wonderful to know that Valerie, Dr. H, and Giovanni made your and your daughter’s visit smooth and enjoyable. We understand that scheduling can sometimes be tricky, but we’re so happy Valerie was able to quickly find an appointment for your daughter and provide the support you needed. Our goal is to ensure every patient feels welcomed and well cared for, and we’re honored that you’... read more
SCAM SCAM SCAM. DR. FANG WANTED TO PULL 9 HEALTHY TEETH!! Dr. Fang and his assistant Dee are just people who are scamming their customers and the Mass Health system so they can get as much money as possible. Dr. Fang took about 8-9 X-rays of one portion of my mouth, when only 1-2 X-rays are recommended. (This is so he can bill Mass Health with more X-ray services to be able to receive more money). The cleaning was LESS THAN 10 MINUTES LONG, and instead of using the right scraping tools he just used a drill to file down the e... read more
Business response:
Dear Grace, Thank you for sharing your feedback with us. We are truly sorry to hear about your negative experience and the concerns you've raised regarding your treatment. We take accusations of unethical behavior very seriously, and we would never want any patient to feel that they’ve been misled or mistreated. We are committed to providing the highest standard of care and transparency to all our patients. Regarding your experience, we’d like to investigate this matter further to ensure that everything was done according ... read more
Dr Fang is rude and hard to understand. The cleaning was extremely rough. I was told I needed 10 fillings. After the first 2 I couldnt chew for weeks. Went to another dentist turns out I dont need any fillings and the 2 he did were a full centimeter too high for my bite. I personally know a few people with similar experiences. Its been 2 full months and my mouth still hurts. This is an insurance scam DO NOT GO HERE
Business response:
Dear Matthew, Thank you for taking the time to share your experience, and I am genuinely sorry to hear about the issues you’ve encountered. We take all feedback seriously, and I deeply regret that your experience with Dr. Fang and our office was not up to the standard you deserve. It is concerning to hear that you are still experiencing pain and discomfort, and we apologize for the roughness of your cleaning and the complications with the fillings. Our goal is always to provide the highest level of care and make sure our p... read more
I recently had the pleasure of being treated by Dr. Nazia Pathan, and I must say she is the most gentle and skilled dentist I have ever encountered. Her service was truly exceptional. The administrative staff was also outstanding, making the entire experience seamless. I highly recommend Dr. Pathan for anyone seeking top-notch dental care.
Business response:
Hi Jasitha, Thank you so very much for your kind words . We would greatly appreciate if you can post this review on Google as well . Thanks so much
Frequently asked questions about Smiley Dental - Corporate (All Reviews for Website)
How is Smiley Dental - Corporate (All Reviews for Website) rated?
Smiley Dental - Corporate (All Reviews for Website) has a 4.3 star rating with 337 reviews.
When is Smiley Dental - Corporate (All Reviews for Website) open?
Smiley Dental - Corporate (All Reviews for Website) is closed now. It will open on Monday at 9:00 a.m.