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Sport Mazda North
- Car Dealers
- Longwood, FL
About this business
Location details
400 N US Hwy 17 92, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I don't think we will make business again, love Mazda. But not your business.
Business response:
Hello. This is Jay Mealey and I am the owner of Sport Mazda North. I apologize for your experience and I appreciate you bringing it to my attention. I would like to know more about what led to your review so that i can use it to help my team get better. Could you email me at jayemealy@gmail.com with some more details? I would like to try and help turn your experience around. Thank you. Jay Mealey / Owner
They sold me a car that had engine problems. 2 weeks after purchase I told them the car was shaking. The engine failed after 2 months. The resolution to this was very poor. I will never buy another car from them
Unprofessional and Disrespectful Behavior I had an extremely disappointing experience at Mazda North Longwood FL. Me and my wife visited the dealership with the intent to purchase a vehicle, but the unprofessional behavior of the sales manager completely changed our perspective. We raised a simple question about using our own prepaid license plates, something we had done without issue when purchasing a car from this same dealership previously. Instead of addressing our inquiry professionally, the manager abruptly stated that... read more
Business response:
Hello. This is Dan Parker and I am the General Manager of Sport Mazda North. I apologize that we were unable to meet your demands and come to a deal. Unfortunately we are bound by certain laws when it comes to removing fees and we have to be uniform and transparent in our process. I have discussed your interaction with the manager that worked with you. We have never had a complaint about him or his professionalism but I appreciate your feedback and I have discussed it with him. I would like to assist you personally if possib... read more
Make sure you check your air filter, fluids, and anything else they claim they will do for you. They did not fill up my fluids and did not change our air filter as asked previously. I wasn’t going to post due to an agreement I had with the leadership but they have now failed again on upholding their agreement. This is very disappointing. Might have to start using a different location.
Business response:
Hello. This is Jay Mealey, owner of Sport Mazda North. I appreciate you being a loyal customer and I apologize for this recent experience. I want to investigate this further and also use your feedback to help our team get better. Could you email me at jayemaley@gmail.com with some more information about what happened. The last thing we want is for you to feel like you need to go to another location for your service needs. Please reach out to me directly. I am here to help. Jay Mealey / Owner
Unprofessional service. I had a bad experience using the service here. Stay away from here if you dont want to get mad. NOT RECOMENDED.
Business response:
Hello. This is Jay Mealey and I am the owner of Sport Mazda North. I apologize that you have had a bad experience at our service department. I review all of these with the team in an effort to make sure we provide the level of 5 star experience our customers have come to expect. Could you do me a favor and email me some more information as about what happened. My personal email address is jaymealey@gmail.com. Please let me know how I can assist. I am here to help. Jay Mealey / Owner
My experience with Mazda sport was not the best. First of all I purchased my Mazda at this location with Aaron Paige sad to hear he is no longer there. I used to go to Mazda headquarter in Clermont for all my services and their customer service is outstanding!! Always keeping me in the loop. I also asked them once for a courtesy car the day of and they were able to provide me with that happily. I moved over to the Longwood side of town and now I have to go to Maza sport for services, but my first time making an appointment w... read more
Came in today for a possible new car. I found a car that I liked and was willing to negotiate on. I let them know my current payment and what was offered at the time was about $135 more than my payment. Fair enough wasn’t mean to be. Received a text 10 minutes after I left offering 375 a month. I wrote back advising I was willing to go up to 350 with a roof rack put on (raising my payment 30/month). They refused my offer. They had no interest in helping out/doing right by a long term and multi-repeat customer (I’ve bought my... read more
Business response:
Hello Mr Carlyle. This is Jay Mealey and I am the owner of Sport Mazda North. I want to thank you for being a loyal customer and apologize for the struggle you have had in this purchase. Things have definitely changed in the past 6 months with interest rates and other factors that are making it much more challenging to get to the payments we need to. My GM and GSM at that store are looking into your deal and one of them will be reaching out to you today. You can reach me directly at jaymealey@gmail.com if I can be of any ass... read more
9:30AM oil change appointment 3 HRS later I had to ask about my car! Excuse was ohh the car is done I got bust xxx! unacceptable, also couldn't explain misc charges on my invoice...
Business response:
Hello. This is Jay Mealey, owner of Sport Mazda North. I would like to apologize for your wait time and I agree that is unacceptable. We want to be quick but also make sure we spend enough time to do quality work however 3hrs is too much for an oil change. I appreciate your feedback and I will address this with my team. I am always here to help when you have a problem. Feel free to reach out to me anytime at jaymealey@gmail.com. Thank you for being a valued customer and I hope you will give us the chance to turn your experie... read more
No me gusta como atiende y no es honesto siempre quiere sacarle dinero a las persona y cobra muy caro
Frequently asked questions about Sport Mazda North
How is Sport Mazda North rated?
Sport Mazda North has a 4.8 star rating with 10,424 reviews.
When is Sport Mazda North open?
Sport Mazda North is closed now. It will open tomorrow at 9:00 a.m.