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Sport Mazda North
- Car Dealers
- Longwood, FL
About this business
Location details
400 N US Hwy 17 92, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Employee who works at the services department are just not polite and always have an attitude whenever I ask a question.. I had to bring my car back in more than 3 times for the same issue. I always explain that they won’t feel vibration on the steering wheel due to the fact they do not drive the car every day like I do. Another common issue was the AC Motor first time they clean it and the second time they replace the motor and bringing it back the third time for the same issue. Nothing but problem ever since I got the car ... read more
Business response:
Mr Velez. This is Jay Mealey, owner of Sport Mazda North. After further review, I believe my team has done everything in their power to make you a happy customers at both locations and on multiple occasions. Unfortunately, this is only resulted in you putting significant time and effort in the posting of multiple negative reviews about my businesses under different names/aliases. My management teams at both locations have expressed their desire to no longer service you as a customer at this time. We wish you the best of luck... read more
Typical bait and switch! This is my 2nd lease with sports mazda north. I was hoping to sign my third lease. I was on their website and saw cx90 ranging from 38,900 and up. I had my eye on three that were between 38,900 to 43,000. So i filled out an interest card. I received a call back with in about 20 mins. Gentleman was very nice. However when we started going over priced he was about $13,000 over on price to what they have published on their website. I was asked are you looking at used? I told him no multiple times, I eve... read more
Business response:
Hello Kevin. I understand we were able to work everything out and you purchased a cx-90. Thank you for your business and if you have any issue in the future, please feel free to reach out to me at jaymealey@gmail.com. Thanks again for your business. Jay Mealey / Owner
I will never go to this dealers service department again unless it is unavoidable. They are very unprofessional to say the least. Mealey family owns this dealer and many others which I will avoid as well. Sales department has the normal unsavories that all dealers have.
Business response:
Hello. This is Jay Mealey and I own Sport Mazda North. I appreciate your feedback but I would like to have some more details as to what led to your review. I would be happy to help you resolve any issues you have. Please reach out to me directly at jaymealey@gmail.com. Thank You
Absolutely horrible experience. My 2015 Mazda CX-9 was taken there for repairs due to a break in. My vehicle had 3" of water on the floorboards, water in the doors, seats soaked, wouldn't start, among other things. There were delays due to Christmas and New Year, and my insurance, however, once repairs were finally "completed", I went to check my vehicle as I was told it was complete, and it was not. The entire carpet had been replaced, yet it was wet in multiple places and the carpet had black residue coming off when I run ... read more
Business response:
Hello Mrs. Darwin. This is Jay Mealey, owner of Sport Mazda North. I apologize for all of the issues you have had with your repairs and your insurance company. I have had the GM and the Service Director look into this and I understand that the Service Director has been involved since the beginning. It can become very complicated on several levels when repairing a vehicle with water damage. Unfortunately we have no control over what the insurance companies do with these repairs and we are at their mercy. I am not sure what we... read more
Not long after we left, my car started overheating. Turns out that there was no coolant in my car. This was an obvious oversight for professional mechanics to not have checked the fluid levels in a vehicle. We are extremely disappointed. My teenage son was stranded with an overheating car on the side of the road and we have to wait 4 days for another appointment for Mazda North to even look at the vehicle and assess the reason for what appears to be a leak somewhere.
Business response:
Hello Kelly. This is Jay Mealey and I deeply apologize for the issue you had with your car overheating. I take customer feedback very seriously and I am looking into your issue. My service manager is aware of this issue and he will make sure this gets resolved quickly for you. I want to make the solution as easy as possible for you. Please reach out to me at jaymealey@gmail.com if you have any further issues or if this is not resolved to your satisfaction. I am here to help. Thank you for being a Sport Mazda North customer. ... read more
Could not/would not diagnose problem without me purchasing a new battery. My battery is under warranty and tests good at 2 different shops.
Business response:
Hello. This is Jay Mealey and I own Sport Mazda North. Thank you for your feedback. It is important to me and I use it to make our team better. I apologize for any issues you had with your service visit. I would like to investigate this further. Could you reach out to me at jaymealey@gmail.com with your contact information and some more details about your visit? I am here to help. Thank You for being a Sport Mazda North customer. Jay Mealey / Owner
Poor I waited for a long time and no one paid attention. Waited for a long time, no one paid attention, poor service
Simply the best dealership in all aspects to deal with in Central Florida h o n e s t reliable and always on time thats why we do not go to CLASSIC Mazda overpriced and totally unreliable efficient friendly service comes through proper selection HR bravo because these qualities you do not learn at the dealership
Business response:
Hi Willy, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda North! We look forward to your next visit! Take care!
Customer service is terrible. Long wait times with no communication sand incorrect information. Does not follow up on commitments or make things easy for customers.
Frequently asked questions about Sport Mazda North
How is Sport Mazda North rated?
Sport Mazda North has a 4.8 star rating with 10,424 reviews.
When is Sport Mazda North open?
Sport Mazda North is closed now. It will open at 9:00 a.m.