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Sundance Vacations
- Hospitality
- Wilkes-Barre, PA
About this business
Location details
264 Highland Park Blvd, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Misleading
High pressure sales tactics for an unclear financial benefit. I felt bullied and disrespected. I have travelled to over 17 countries so I am a pretty seasoned traveler. I could not see the financial benefit for the investment. More importantly, when I said I needed to go home and run some numbers to see if the $20,000 made sense to give them. I was told it was now or never. If I left I would never get the offer again. High pressure sales tactics frequently hide a bad product. The whole thing was uncomfortable and I felt they... read more
This is the worst deal ever. DO NOT PURCHASE! They promise beautiful 5 star accommodations and no lack of properties available. Then you try to book something and there is nothing available anywhere in your region and something 400 miles pops up! The few trips we took we were disappointed in the low rent style condo nowhere near what the pictures look like. The resorts we've searched all over the country are very old and not very attractive or well kept. This is not the deal they presented and now we are stuck paying 40... read more
Everyone was nice (as most salesman are-their livelihood depends on it) but it is just the latest version of a timeshare. Slight of hand with the fees, glossing over the annual maintenance fee and booking fees and telling you you are getting a bargain vacation for only $500 for a week. Just know that you will be paying that maintenance fee whether you go on vacation or not(and those fees aren't locked from inflation), and the booking fees are required in order to use your $500 vacation which will add another $199 - $399 (... read more
From: Fadilya Deputy my review was given,The correct name was not given.Mr.JonReyes,kind gentleman who assisted me.
1st, I didn't even want to go. 2nd, she talked me into it. 3rd we were told that we didn't have to buy anything then wouldn't take no for an answer. Your services are for people with more money than I have. Sounds like a great deal, but I can't put that kind of money out.
Business response:
Christopher, I can't find any accounts with your name in our system. We've been sending tens of thousands of travelers on vacation for over 29 years and would like to speak with you regarding any issue that we can help solve. Please call 1-800-210-5500 Mon - Sat 9am to 7pm. Best, Sundance Customer Experience Team
I believed I had won a vacation however it was a pyramid scheme! The people were so pushy to try and get me to purchase what i would refer to was a time share). I will never go back I felt like I was being bullied was a mess.
Ever since I’ve left the building I’ve had extremely high levels of anxiety. The numbers that were stated to me and the price that’s shown I would owe is not adding up. I was mislead and I would like full cancellation of this product. Your offices are closed Monday and Tuesday in which I haven’t had a chance to talk with anyone. Please rectify this issue please and thank you.
Well, I won a free trip...that is why I even went there. Almost from the start I was being pressured into buying a vacation package. Trying anyway possible to get money out of me. I was there a little over an hour an it was a horrible experience. Spoke to 3 different men. I think if I say I have no money an can’t do it they should had left things be. I was very uncomfortable.
Frequently asked questions about Sundance Vacations
How is Sundance Vacations rated?
Sundance Vacations has a 4.6 star rating with 13,843 reviews.
When is Sundance Vacations open?
Sundance Vacations is closed now. It will open tomorrow at 9:00 a.m.