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Sundance Vacations
- Hospitality
- Wilkes-Barre, PA
About this business
Location details
264 Highland Park Blvd, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
A full-blown scam
Do NOT buy from this company. We had a vacation scheduled. My father passed away days before we were to go. Sundance refused to move our week of travel! Greedy greedy company!
If I could give this company zero stars I would. The way this company speaks to their customers is horrific. I’ve never taken the time to write a review for any company but I needed to for this one. Save yourself the trouble and DO YOUR RESEARCH before you sign anything. As someone who travels quite often I can truly say I would never work with this company and HIGHLY recommend you go somewhere else
Don’t give them your money. They are a bunch of liars. I was told I could cancel my subscription at anytime from the day I got it. Now I’m stuck in a contract I was borderline harassed into.
Scam! Taking people's $40 bucks
I absolutely hate this company and wish I never purchased anything
Added onto my package the select membership for another 7k. Tried to get a hotel in Palm beach. No vacancies. Only one hotel to choose from. Only hotels are in Kissimmee Florida. Needed to be a couple hours away from Gainesville as I have a reunion to attend. Was told when they sold me select package I could stay any length I wanted instead of having to stay for 8 days. Not true. Wanted to be by ocean. Before you get taken for more money check out how few hotels they have just in Florida. There aren’t very many. That’s 7 k... read more
Business response:
Hi Sharon, I'm so sorry to hear you're not happy with the Sundance Select upgrade. I will have our Customer Experience team reach out to you to discuss your concerns. Have a nice day!
I went and and agreed to sign up. I was told at the location that the people they use for financing does not report to the credit bureau. Got a letter today that states they now report to the credit bureau. Called the financial company, and they said to call sundance, and that sundance should not be speaking on their behalf. Called sundance and all they did was apologize, and claim that they would do no such thing. Unable to cancel contract and they could care less. Would not sign up for this agreement.
I went and and agreed to sign up. I was told at the location that the people they use for financing does not report to the credit bureau. Got a letter today that states they now report to the credit bureau. Called the financial company, and they said to call sundance, and that sundance should not be speaking on their behalf. Called sundance and all they did was apologize, and claim that they would do no such thing. Unable to cancel contract and they could care less. Would not sign up for this agreement.
Frequently asked questions about Sundance Vacations
How is Sundance Vacations rated?
Sundance Vacations has a 4.6 star rating with 13,843 reviews.
When is Sundance Vacations open?
Sundance Vacations is closed now. It will open at 10:00 a.m.