Sundance Vacations

Scott L. 

on Birdeye

2 years ago

WARNING! WARNING! BEWARE! I put in a drawing at the Bigglersville Apple Fest to possibly win a Ford pick up truck . The entry had to be filled out with your name and phone number. Not one person working the entry mentioned about this company! I received three harassing phone calls soliciting this company and of course no one mentioned anything about the truck. The entry forms where only for them to get your name and phone number to talk to you about vacation trips! This is a complete misrepresentation! I called this compa... read more

Natalie S. 

on Birdeye

2 years ago

Very unhappy with the lack of support and customer service. Was relocated to another room after a plumbing issue. No one from the resort helped us unpack our room and fully stocked kitchen. The new room does not have the same view, very poor plumbing and old furniture so the drawers are stuck. I was told at the front desk they could not help me and they would reach out to Sundance directly. I was left a message stating “you were not inconvenienced”. Very disappointing and very unsatisfactory with Sundance vacations. 

robert w. 

on Birdeye

2 years ago

Sure the deals they offer sound good, but they will lie to your face to get you to buy. If they ever tell you that you can cancel in 3 days per the PA 3-day contract cancel rule, read your contract where it states that you can not cancel for any reason and that it's not subject to any right of rescission 

Monique S. 

on Birdeye

2 years ago

I went to book my first trip and have now been completely disappointed. I found a resort for the time frame I wanted and went through the complete process of trying to book and have now realized this website is a joke. Everything on the website appears to work until you get to the part of submitting your payment and completing your booking. Highly dissatisfied, very angry, and am completely second guessing having Sundance vacations as company I want to pay in to.  

Eric B. 

on Birdeye

2 years ago

WISH I STAYED WITH PLAN WITH TAN PROMISES NOT KEPT 4 PLACES ON GULF COAST HAVE NO WEEKS ?????????? 

Eric B. 

on Birdeye

2 years ago

tried to find a place on gulf coast in Florida showed 4 resorts with no weeks very upsetting as wanted on the beach and once again showed NO WEEKS? Why have properties if you can't stay there? So far switching from Plan With Tan with many promises and not getting what was "PROMISED"  

Kaitlyn E. 

on Birdeye

2 years ago

My husband and I were called to win a free trip, of course we knew there was a catch. On the phone we were told we had to listen to a presentation that would last 45 minutes to an hour. We were told we wouldn’t be pressured into buying anything but it was an advertising tactic, we understood this walking in. After an hour and a half presentation we were then approached by a team member to breakdown packages we could buy. We told them we weren’t interested didn’t want to spend our money on that. We were then approached by ano... read more

Ben M. 

on Birdeye

2 years ago

Giving this a 2 star. We had been convinced to come into the office after attending a bridal show and the rep promising a free honeymoon. Now what she said is not wrong, they don’t explain the company they are to you. Upon our arrival for our appt, everyone was professional with us. Our presenter was great with a lot of energy. The numbers and payments can be very confusing. I agree they offer a great service if all you want to do in life is travel. Our associate rep did a great job getting to know us and what we looked fo... read more

Kristen K. 

on Birdeye

2 years ago

Sundance is a waste of time and money. No one works with you and they give you attitude the second you mention they keep billing you even though you’ve paid all of your weeks in full. I’ve had them 3 years and never use them. Just trying to get the most money they can from you. Wish I wouldn’t have wasted so much of our time and money with a crap company.