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Sutherlin Nissan Mall of Georgia
- Car Dealers
- Buford, GA
About this business
Location details
3520 GA-20, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
My husband and I purchased a used vehicle from Premier Nissan Mall of Georgia on 11/11/2023. We paid a dealership vehicle inspection fee around $1400.00. We were told by the manager, Authur, that this fee was to inspect the vehicle. Authur,specifically told us the oil was changed and the vehicle was inspected and all maintenance was done on the vehicle and everything was up to date. When my husband inspected the vehicle, he found the cabin air filter and the engine air filter filthy. In addition, the oil seems to be dirty. I... read more
Bad experience. Not very ethical. The price we quoted was not the price they tried to give us. We were just looking and they tried to pressure us in buying. Manager very arrogant and not very knowledgeable or helpful when we trying to address our concerns. After we left and shared our experience with others, we heard similar stories with this dealership.
Do not Buy From Premier Nissan Bait and switch. Dishonest . Horrible experience. They are not ethical. They do not stand behind the price on the car and will up charge you to death and horrible rates options.
Good not bad, good customer service , k k k k k k k k k .
The shop is terrible no knowledge of nothing went there 3 times for the same issues
Business response:
Thank you for leaving feedback. Please reach out to us at (678) 714-1885 so we may identify ways to improve your experience.
Very pushy tactics; Act as if they are giving you the deal of a lifetime when in reality, they lie about multiple things, and when those things come to light, then oh well….you are out of luck. We were told they do ceramic coating. They don’t. We were told all the mats were in the preowned car we bought, they weren’t. They acted as if they were losing money on our trade in, yet they listed it for 10k above what they gave us for it. Small touch ups needed to be done on the new car, and we were told it was this tiny process. T... read more
Business response:
I AM SORRY TO HEAR THIS Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 714-1885. We look forward to hearing from you.
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Business response:
Thanks again for taking the time to leave us this information about your recent visit. Take care!
RECEPTIONIST HAS A BAD ATTITUDE IN THE SERVICE DEPT. WE ARE STILL HAVING ISSUE AFTER HAVING OUT NEW TRANSMISSION PROGRAMMED AND NOW WE HAVE TO PAY FOR A TOW TRUCK TO HAVE IT TAKEN BACK TO YOUR SHOP. THAT IS BAD CUSTOMER SERVICE AFTER PAYING OVER 3,000.00 FOR THE NEW TRANSMISSION ADN PROGRAMMING.....
Business response:
Thank you for leaving feedback. Please reach out to us at (678) 714-1885 so we may identify ways to improve your experience.
Separate charge for oil disposal, not discussed upfront. Refused to rotate my tires. Aggressive calling to persuade me to sell my vehicle when I am just trying to get an oil change.
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our service department. I would love to get more information from you to see if there's anything I can do to resolve any issues you may have had. We appreciate you choosing Sutherlin Nissan Mall of Ga and I look forward to hearing back from you. My direct number is 770-940-2791. Take care! Emily Sutherlin Nissan Mall of Ga
Frequently asked questions about Sutherlin Nissan Mall of Georgia
How is Sutherlin Nissan Mall of Georgia rated?
Sutherlin Nissan Mall of Georgia has a 4.4 star rating with 10,543 reviews.
When is Sutherlin Nissan Mall of Georgia open?
Sutherlin Nissan Mall of Georgia is closed now. It will open tomorrow at 9:00 a.m.