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Sutherlin Nissan Mall of Georgia
- Car Dealers
- Buford, GA
About this business
Location details
3520 GA-20, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
The service writers were good. Work was done on Thursday - discovered noise in engine compartment upon returning. Need to return for repair. Noise did NOT exist before work being done.
Business response:
Gregory, thank you for taking the time to leave us feedback on your recent visit to our service department. I am sorry to hear you had to bring your vehicle back in for a new noise. Were they able to resolve that issue for you? If you have any further questions or concerns for me please give me a call. My direct number is 770-940-2791. Take care! Emily Sutherlin Nissan Mall of Ga
Nissan in Cummings much better than this one. I have taken one sentra in each one. In Cummings they sent the plate to my home, in Buford I have to go and do it myself which is not convenient. In Cummings they gave me carpet protector for free. In Cummings they gave me Oil/filter change including in the lease. The car in Buford has almost 500 miles already. Many details that contribute to customer satisfaction. Nalley much, much better.
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our dealership. Please let us know if there is anything else we can do to further assist you. Take care. Emily Sutherlin Nissan Mall of Ga
very bad experience. unpleasant service.I'm still waiting for my vehicle and they don't even give me an estimate of when it will be done. They "repaired my car" and in less than a week it had the same problem again.
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our dealership. I would love if you could give me a call so I can get more information and try to resolve the issues you've had. My direct number is 770-940-2791. Take care and I look forward to hearing from you. Emily Sutherlin Nissan Mall of Ga
To: Todd Wright – General Manager Al Khafner – General Sales Manager Charlie Gilchrist – Sales Manager Andrey Nikolev – Finance Manager Seung Kim – Finance Manager Diego Atehortua – Finance Manager Perhaps I am deemed a “no one” to the general and finance managers of Nissan Sutherlin. After all, they are all sitting quite nicely in their respective positions of power. I would argue, however, that I am someone. I am a consumer who has purchased three cars from Nissan Sutherlin since 2013. I recall being told during my first o... read more
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our dealership. I am very sorry to hear this was your experience. I will be sure to pass your comments along to our management team. Take care. Emily Sutherlin Nissan Mall of Ga
The tire rotation was include in my invoice however it was not done. Ifeel deceived
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our service department. I would love if you could give me a call so I can get more information from you and try and resolve the issues you had during your appointment. We appreciate your business and I look forward to hearing from you. My direct number is 770-940-2791. Take care! Emily Sutherlin Nissan Mall of Ga
Just didn't have a good experience. Wish the customer service was better. My issue wasn't really resolved.
Business response:
David, thank you for taking the time to leave us feedback on your recent visit to our service department. I would like to get more information from you to see if there is anything I can do to resolve the issues you've had. My direct number is 770-940-2791. Take care! Emily Sutherlin Nissan Mall of Ga
I brought in my G35 for routine oil change and tire rotation. The tires were rotated incorrectly (back to front and front to back) which cause an unsafe driving situation. The employee should have noticed it when driving the car around for customer pickup. Furthermore, any maintenance items mark as needing to be addressed were all marked as "critical" when they were not critical in nature. This was egregiously misleading and an overreach to increase sales. Finally, I was informed that Infinity coupons were to longer being ac... read more
Business response:
Steve, thank you for taking the time to leave us feedback on your recent visit to our service department. I will be sure to pass this information along to our management team to prevent this from happening in the future. We appreciate your business and look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga
Tech left part unsecured on car causing mound noise, that cause a return trip to dealer
The cashier was rude and unprofessional. .she had to holdherselfupby the counterto check me out. getting a coupon for 49.95 for oil change and tire rotation and costing me close to 75.00.asked for car wash didn't get it..didn't get my recall low on tech ..I will go somewhere else
Frequently asked questions about Sutherlin Nissan Mall of Georgia
How is Sutherlin Nissan Mall of Georgia rated?
Sutherlin Nissan Mall of Georgia has a 4.4 star rating with 10,493 reviews.
When is Sutherlin Nissan Mall of Georgia open?
Sutherlin Nissan Mall of Georgia is open now. It will close at 9:00 p.m.