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Sutherlin Nissan Mall of Georgia
- Car Dealers
- Buford, GA
About this business
Location details
3520 GA-20, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
Grateful for their time but have lost trust due to services being charged that were not provided.
Business response:
Jorge, thank you for taking the time to leave us feedback on your recent visit to our service department. I would love to get more information from you to see if there's anything I can do to resolve any issues you may have had. We appreciate you choosing Sutherlin Nissan Mall of Ga and I look forward to hearing back from you. Take care. Emily Sutherlin Nissan Mall of Ga
Salesperson and front team were great. Car did not get cleaned well. As a matter of fact 1st choice car had scratches and someone spilled coffee all over front seat and they didn't clean it. Ended up getting another car. Brought it in for window tint later and have bubbles all over.
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our sales department. I would love to get more information from you to see if there is anything I can do to resolve any issues you may have had. We appreciate you choosing Sutherlin Nissan Mall of Ga and I look forward to hearing back from you. My direct number is 770-940-2791. Take care. Emily Sutherlin Nissan Mall of Ga
The link they provided didn't work at all (Service Tracker) I dropped my car off on Feb.21 at 11:30 am Told me to pick tomorrow Feb 22 Got a Message at 4:49 PM Feb22 that my vehicle is ready to pick up Got there at 6:25 PM Service center was closed No one told me to pick up my vehicle before 6 PM Asked the front desk lady -Cindy Pass- she try not to help me She told me no one can't help me to take my car Cindy told me I'm gonna have to come back tomorrow because there is no one can't get my key and it is not possible to get ... read more
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our service department. I would like to get more information from you to see if there's anything I can do to resolve the issues you may have had while at the dealership. My direct number is 770-940-2791. Take care. Emily Sutherlin Nissan Mall of Ga
It is always about the $, never the fact that loyal customers keep coming back, with no respect for the past or loyalty Remember there are alternatives and I’ll use them from now on
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our service department. I would like to get more information from you to see if there's anything I can do to resolve the issues you may have had while at the dealership. My direct number is 770-940-2791. Take care. Emily Sutherlin Nissan Mall of Ga
For the first time ever I had a great experience with a dealership. We’ve owned several vehicles over the years and most of those experiences have been us getting the run around from unethical salesmen and finance managers.
Business response:
Kenya, thank you for taking the time to leave us feedback on your recent visit to our sales department! We are so happy to hear you had a great experience with Weis and Diego. We appreciate you choosing Sutherlin Nissan Mall of Ga and please let us know if there is anything else we can do to assist you. Take care! Emily Sutherlin Nissan Mall of Ga
Incompetent, wondering if they even did an oil changed. Shouldn’t be telling them how to do their job
Business response:
Thank you for taking the time to leave us feedback on your recent visit to our service department. I would like to get more information from you to see if there's anything I can do to resolve the issues you may have had while at the dealership. My direct number is 770-940-2791. Take care. Emily Sutherlin Nissan Mall of Ga
Very Disappointed! A happy buying experience on 02/01/23 ruined. Was not informed that the Certified Preowned 2022 Nissan Frontier SV had only one key FOB until we were leaving the Sutherlin Dealership. Was told by the sales rep. that they only had one key Fob and he would check with the previous owner and mail the additional FOB to us. Then, we arrive home and I check on my I-Pad and what shows up. The internet price had been lowered to $29,995.00 on this day. We had made a honest offer for $30,000.00 and it was rejected. A... read more
Business response:
Larry, thank you for taking the time to leave us feedback on your recent visit to our dealership. I spoke with our GM and he informed me he is taking care of getting you a 2nd key. I hope this will resolve the issues you had but if there's anything else I can do to assist you please call me. My direct number is 770-940-2791. Take care! Emily Sutherlin Nissan Mall of Ga
The $160 diagnostic was a total bogus. You’ve told me it’s the windshield sealer that causes water to gather under the drivers seat and I need to replace it for $1,200. I asked the tech if that’s for sure the problem and was told that if that’s not it, further testing must be done. I took my car to a shop. That was not the problem, at all. I have documentation to prove it and I will need the $160 back. You are reaping people off. I will go online and give you the review to reflect all of the above. I do know dealers are more... read more
Terrible customer service in service department. Literally ignored me. Rude when I asked for help.
Frequently asked questions about Sutherlin Nissan Mall of Georgia
How is Sutherlin Nissan Mall of Georgia rated?
Sutherlin Nissan Mall of Georgia has a 4.4 star rating with 10,543 reviews.
When is Sutherlin Nissan Mall of Georgia open?
Sutherlin Nissan Mall of Georgia is closed now. It will open tomorrow at 9:00 a.m.