The Cotswold Home - Elizabeth Finn Homes's cover image

This profile has been claimed by the business owner or representative.

The Cotswold Home - Elizabeth Finn Homes

4.9

About this business

Location details

Woodside Drive, Bradwell Village, Burford, ENG, OX18 4XA, United Kingdom

Get directions
4.9106 reviews
Select a rating
Stella S's profile image
Stella S 
3 days ago

Reception staff were very helpful, as we arrived it was lunch time 12.30pm. We were taken to see my Aunt Dorothy, said hello, and that we would wait in the lounge, see her after they had fininshed. While we waiting there was a paper to read and other, also told to help ourselves to tea, coffee, cold drink and biscuit and cake if we wanted also fruit. All the staff we came in contact with were friendly. Everywhere spotlessly clean. 

Business response:

Thank you for your kind review. We are pleased to hear that you found our staff welcoming and friendly, and that you enjoyed the comfortable atmosphere during your visit. Your comments are greatly appreciated and will be shared with the team. 

Liz G's profile image
Liz G 
2 months ago

Mum has had wonderful support during her four years at the Elizabeth Finn, especially in evidence with her recent move to a different room where Mum has settled back in very happily and her excellent care has continued. The entertainment team involve mum in activities. Her favourite is visiting the Lechlade singers, although she still talks about the trip to Farmoor last year, and she will never forget the Virtual Reality experience. Pamper days are a big hit too. She also loves simple visits for coffee in the library, and j... read more

Business response:

Thank you so much for your kind words. We are delighted to hear how happy your mum is and that she feels so at home with us. Your appreciation of the team truly means a great deal, and we will be sure to share your lovely feedback with everyone. 

Sarah B's profile image
Sarah B 
3 months ago

My mother has been a resident for over three years and we are very pleased with the care she is receiving. The staff look after her well and encourage her to take part in activities within the Home. She likes to walk with the aid of a zimmer frame and is encouraged to do so . She particularly enjoys concerts by visiting musicians and this is a regular feature of the activities provided.The team providing social events work hard to provide entertainment and activities throughout the year, producing a stimulating environment. ... read more

Business response:

Thank you for your feedback. We're delighted your mother is happy, enjoys the activities, and feels well cared for. We appreciate your comments regarding chiropody and dental visits and will consider how to enhance these services. Your kind words will be shared with the team. 

T P's profile image
T P 
3 months ago

My Mother has been in the care home for about three months. I think that she is receiving excellent care from the staff. They are friendly and willing to help when it is needed. Her medical needs are attended to by the Local GP practice, and the on-site staff, with support from hospital staff if required. The home is clean and spacious, with a sheltered central garden area and good facilities. 

Business response:

Thank you for your kind feedback. We're pleased to hear your mother is happy and well cared for, and your positive comments will be shared with our team. 

Mark W's profile image
Mark W 
4 months ago

My mother finally has found somewhere she feels safe and well looked after. She wanted to stay at home but she lost her mobility and was afraid of falling and being alone. Your caring is exceptional. Our mother has been transformed and is enjoying life again. She is happy and beginning to mix in with the other residents. Thank you for giving her a new lease of life. 

Business response:

Thank you for your lovely feedback. We are so pleased to hear that your mother feels safe, happy, and well cared for. It is a privilege to support her and see her enjoying life again. 

Judith B's profile image
Judith B 
4 months ago

We were invited to attend the Cotswold Home pre Christmas lunch which as usual was a really excellent occasion. We have been associated with the care home for over twelve years as both our mothers were past residents. Mother in Law was in the home for three years during which time she received excellent care. My mother was in the home for nearly eleven years and reached her 100th birthday during that time. 

Business response:

Thank you for your kind review. We are delighted that you enjoyed the pre-Christmas lunch and truly appreciate your long-standing association with the home. Your generous comments about the care provided to both your mother-in-law and your mother, especially during such significant years, mean a great deal to our team. We wish you and your family a very Merry Christmas and our best wishes for the New Year. 

Peter K's profile image
Peter K 
4 months ago

All very, very good. 

Business response:

Thank you very much for your kind feedback. We are delighted to hear that you found all aspects of your experience to be very good. Your positive comments are greatly appreciated and will be shared with our team. 

L V's profile image
L V 
6 months ago

Dad has been here for 14 months. It is reassuring to know he is well cared for. His health and happiness are consistently a priority. I am always fully informed with regard to his well being. 

Business response:

Thank you for taking the time to share your positive feedback. We're so pleased to know that you're happy with the care and service we provide. Our staff take great pride in ensuring every resident feels safe, supported, and valued. 

A F's profile image
A F 
7 months ago

Having waited over 2 weeks for a response to a letter sent to the Manager following my parents respite stay, we received invoices. Perfectly valid, but with no accompanying letter. I cannot express how upset that made me and prompted me to complete this review. I believe I was fair in the comments made. Each point, whilst making my parents stay slightly uncomfortable, were fixable with better communication. The Manager must feel we do not warrant a response. This I find greatly concerning, particulalry where the care of elde... read more

Business response:

Thank you for taking the time to review our home following your parent's recent stay. It's reassuring to read your positive comments, so I am disappointed that you felt the need to raise some less positive points with the home manager . Please be assured that all your issues raised will be investigated thoroughly and responded to. 

Frequently asked questions about The Cotswold Home - Elizabeth Finn Homes

How is The Cotswold Home - Elizabeth Finn Homes rated?

The Cotswold Home - Elizabeth Finn Homes has a 4.9 star rating with 106 reviews. 

When is The Cotswold Home - Elizabeth Finn Homes open?

The Cotswold Home - Elizabeth Finn Homes is open now. It is open 24/7.