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The Cotswold Home - Elizabeth Finn Homes

4.9

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Location details

Woodside Drive, Bradwell Village, Burford, ENG, OX18 4XA, United Kingdom

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4.9123 reviews
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J H's profile image
J H 
4 months ago

Every time I visit my friend the staff are friendly, helpful and approachable. 

L V's profile image
L V 
4 months ago

I visit my Dad frequently and every time I find the staff to be welcoming and cheerful. They work hard to ensure that he is comfortable and his care needs are being met. The home is always clean and the beautiful gardens are well maintained..There is always a good choice of menu at each meal time.I very much appreciate the hard work that all the staff put to make that Dad is safe and settled.. 

Business response:

Thank you for your lovely review. We are delighted to hear that your dad feels safe, comfortable and well cared for. Your kind comments will be shared with the whole team. Kind regards, Rares Pop 

S V's profile image
S V 
4 months ago

I visit the care home regularly to see my father-in-law. I see at first hand the level of care that he receives, it is always friendly, professional and compassionate. The staff always make time to make sure he is comfortable and safe. In addition, his room is very comfortable as is the home itself. In summary, it's very reassuring to know that he is in a safe environment and is extremely well looked after. Thank you to everyone that contributes to making this happen. 

Business response:

We really appreciate you taking the time to share this feedback. It is reassuring to know that you feel confident in the care your father-in-law receives and that our team makes him feel comfortable and secure. Thank you for recognising their dedication. 

Stella S's profile image
Stella S 
5 months ago

Reception staff were very helpful, as we arrived it was lunch time 12.30pm. We were taken to see my Aunt Dorothy, said hello, and that we would wait in the lounge, see her after they had fininshed. While we waiting there was a paper to read and other, also told to help ourselves to tea, coffee, cold drink and biscuit and cake if we wanted also fruit. All the staff we came in contact with were friendly. Everywhere spotlessly clean. 

Business response:

Thank you for your kind review. We are pleased to hear that you found our staff welcoming and friendly, and that you enjoyed the comfortable atmosphere during your visit. Your comments are greatly appreciated and will be shared with the team. 

Liz G's profile image
Liz G 
8 months ago

Mum has had wonderful support during her four years at the Elizabeth Finn, especially in evidence with her recent move to a different room where Mum has settled back in very happily and her excellent care has continued. The entertainment team involve mum in activities. Her favourite is visiting the Lechlade singers, although she still talks about the trip to Farmoor last year, and she will never forget the Virtual Reality experience. Pamper days are a big hit too. She also loves simple visits for coffee in the library, and j... read more

Business response:

Thank you so much for your kind words. We are delighted to hear how happy your mum is and that she feels so at home with us. Your appreciation of the team truly means a great deal, and we will be sure to share your lovely feedback with everyone. 

Sarah B's profile image
Sarah B 
9 months ago

My mother has been a resident for over three years and we are very pleased with the care she is receiving. The staff look after her well and encourage her to take part in activities within the Home. She likes to walk with the aid of a zimmer frame and is encouraged to do so . She particularly enjoys concerts by visiting musicians and this is a regular feature of the activities provided.The team providing social events work hard to provide entertainment and activities throughout the year, producing a stimulating environment. ... read more

Business response:

Thank you for your feedback. We're delighted your mother is happy, enjoys the activities, and feels well cared for. We appreciate your comments regarding chiropody and dental visits and will consider how to enhance these services. Your kind words will be shared with the team. 

T P's profile image
T P 
9 months ago

My Mother has been in the care home for about three months. I think that she is receiving excellent care from the staff. They are friendly and willing to help when it is needed. Her medical needs are attended to by the Local GP practice, and the on-site staff, with support from hospital staff if required. The home is clean and spacious, with a sheltered central garden area and good facilities. 

Business response:

Thank you for your kind feedback. We're pleased to hear your mother is happy and well cared for, and your positive comments will be shared with our team. 

Mark W's profile image
Mark W 
10 months ago

My mother finally has found somewhere she feels safe and well looked after. She wanted to stay at home but she lost her mobility and was afraid of falling and being alone. Your caring is exceptional. Our mother has been transformed and is enjoying life again. She is happy and beginning to mix in with the other residents. Thank you for giving her a new lease of life. 

Business response:

Thank you for your lovely feedback. We are so pleased to hear that your mother feels safe, happy, and well cared for. It is a privilege to support her and see her enjoying life again. 

Judith B's profile image
Judith B 
10 months ago

We were invited to attend the Cotswold Home pre Christmas lunch which as usual was a really excellent occasion. We have been associated with the care home for over twelve years as both our mothers were past residents. Mother in Law was in the home for three years during which time she received excellent care. My mother was in the home for nearly eleven years and reached her 100th birthday during that time. 

Business response:

Thank you for your kind review. We are delighted that you enjoyed the pre-Christmas lunch and truly appreciate your long-standing association with the home. Your generous comments about the care provided to both your mother-in-law and your mother, especially during such significant years, mean a great deal to our team. We wish you and your family a very Merry Christmas and our best wishes for the New Year. 

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How is The Cotswold Home - Elizabeth Finn Homes rated?

The Cotswold Home - Elizabeth Finn Homes has a 4.9 star rating with 123 reviews. 

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