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The Edge Fitness Clubs
- Gyms
- Norwalk, CT
About this business
A premier workout studio exclusively available in our Connecticut clubs. Our studio provides a stress-free and private environment for individuals to focus on their fitness goals without the distractions of a busy gym. Our Total Fitness Studio is equipped with state-of-the-art equipment to help our members achieve their fitness goals, no matter their experience level.
Location details
542 Westport Ave, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
They make it extremely difficult to put your membership on hold. That is what my son tried to do when he went away to college... They continued to charge him for 3 years! Eventually we cancelled his membership and they still charged us for next month! Do not use this gym!
While I'm a fan of The Edge, I'm disappointed in a lack of benefits and acknowledgment of staff that also serve our country. I went in to sign up for personal training with Doran. I had heard that he was gone for two weeks of active military training. I was surprised to hear from several people that The Edge doesn't provide any time off for those that are sent off for required military duty. Has any paid leave or extra vacation days ever been considered for those that do serve? Thank you Doran for your many years in the USMC... read more
UNFAIR BILLING PRACTICES GOUGE LOYAL CLIENTS I've been a loyal member of the Edge Norwalk for many years, dating back to when there was a women's Fitness Edge in Westport. I've had the good fortune to work with an amazing trainer, and have remained loyal to the club for this reason. But the billing structure and corporate practices are designed to guarantee a revenue stream with ZERO regard for what's fair and what's right for loyal clients. In late July, I was forced to temporarily relocated 300 miles away. I did not... read more
The gym is fine for a large size place to workout. My huge issue is that I like to listen to my music while I work out. Unfortunately while they claim to have wifi and you get full bars on your phone, the fact is there is no working wifi. I've asked about it and it's always the same Either we don't know what you're talking about or that was supposed to have been fixed or I'll let them know Just plain bad.
There must be an absentee owner because the staff doesn't treat customers well. The staff makes all their money with private training sessions and couldn't care less about you if you're not training with them. When you sign up, they give you a free training session, during which you'll do almost no training and get a high-pressure sales pitch for privates. The gym is always cold, even in the winter, and the HVAC system is always drafting two high-traffic areas. I go because it's convenient. If you join, just recognize you're... read more
Absolutely awful business. I have never signed a contract, yet I have been charged monthly for 8 months now. The gym cards show no activity. The manager wont admit her mistake & corporate cant be bothered to call me back. I have spoken to 5 different people now all basically saying "i dont know". It has been 8 months of paying for TWO accounts and they wont even CANCEL the membership. I am not even asking for the 100s already paid back! Dont trust a word they say, they are just looking for a commission.
Overall, my experience here has been positive. Good yoga classes, nice facilities, helpful staff. My 2-year-old son attends the childcare, and he has always enjoyed his time there. The one time I walked in to find him crying, he was sitting on someone's lap, which was wonderful to see. Earlier this week, though, I was appalled to see how the toddlers in the babysitting room were treated. There were two sobbing toddler splayed out on the floor, while the staff was lolling about, playing on their phones. My son was fine (than... read more
Hate this gym. The second they see a new person walk in their sales staff is like sharks smelling blood in the water. They'll do or say anything to get your credit card on file...don't even try to cancel if you have to, and make sure you read the fine print when you're signing the contract. Their customer service is more difficult to deal with than any other I've encountered. I joined the gym knowing I would be be moving before the year long contract was completed and was completely upfront about this. Their salesman Jeremy ... read more
It took me 3 MONTHS to cancel my membership. The gym is dirty and smelly, and they WILL NOT let you cancel without first going into the club to notify them, then calling a number and waiting on hold forever, then begging for them to let you cancel, but then they tell you you have to email a card which you were supposed to complete at the club, but that's not what the club said. So now I have to wait another term so they get even more of my money, and so it goes .... DONT JOIN!
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.4 star rating with 649 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close at 10:00 p.m.