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Thrive Pet Healthcare - Fountainview
- Veterinarians
- Houston, Texas
About this business
Location details
1928 Fountainview Drive, Houston, Texas, 77057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The entire team at Thrive Pet Healthcare was very supportive and flexible while working with me to figure out how to provide needed medical services to my adopted feral-born male cat. Their patience and support worked, and my kitty is now a happier, healthier pet!
I have been to this vet for two years and I have never had a bad experience. This time was different and I can see from the reviews that this place is not the place it once was. The front desk manager, Allison, was completely unprofessional and should not be working with the public. The way she spoke to me was completely uncalled for. When I told her that she did not need to speak with me that way she became irate. As I waited for my dog to be seen for the 12:00 appt I made earlier this week, she gave my dog's appt awa... read more
Business response:
Dear Melinda, thank you for bringing this to our attention. We’re sorry you had a bad experience and we’ll strive to do better. Please feel free to reach out to woof@thrivevet.com with any additional feedback or suggestions you wish to share. We would love to make things right if you give us another chance.
I have been to this vet for two years and I have never had a bad experience. This time was different and I can see from the reviews that this place is not the place it once was. The front desk manager, Allison, was completely unprofessional and should not be working with the public. The way she spoke to me was completely uncalled for. When I told her that she did not need to speak with me that way she became irate. As I waited for my dog to be seen for the 12:00 appt I made earlier this week, she gave my dog's appt awa... read more
Business response:
Hello Melinda, thank you for your review. I’m sorry to hear you had such a frustrating experience, but really appreciate you bringing this issue to my attention. We are looking into this further, and in the meantime if there is anything we can help with please reach out to our customer service team at woof@thrivevet.com. We would love to make things right if you give us another chance.
Frequently asked questions about Thrive Pet Healthcare - Fountainview
How is Thrive Pet Healthcare - Fountainview rated?
Thrive Pet Healthcare - Fountainview has a 4.2 star rating with 493 reviews.
When is Thrive Pet Healthcare - Fountainview open?
Thrive Pet Healthcare - Fountainview is open now. It will close at 6:00 p.m.