This profile has been claimed by the business owner or representative.
Tigard Animal Hospital
- Tigard, OR
About this business
Location details
15294 SW Royalty Parkway, Tigard, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
Pet treatment is okay. However they constantly try to sell you things when all you want is a sick pet treated. Often adding unnecessary and expensive services you did not ask for or need. Along with 1-2 hour hour wait times past appointment makes this a very horrid experience all around.
Business response:
Hi Dave, thanks for sharing this feedback. Our number one intention when treating your pet is to try and communicate the different options for care, but we apologize if this has come off as trying to sell services. We take these comments seriously and will work hard to ensure our delivery is more clear! In regards to your wait time, we are truly sorry for the inconvenience. We know your time is valuable and do our best to see each appointment on time. We will continue to work towards keeping scheduling as efficient as possib... read more
We only go here for Dr.Rita for our cat. She's an amazing vet and knows her stuff. The front office staff is like a bunch of monkeys humping a door knob to be honest they are embarrassing to see and work with. They never have any idea what they're doing and are so unorganized.
Business response:
Hi Mikayla. Thank you for your kind words regarding Dr. Rita. We apologize you have not found the rest of the staff to be as helpful, but we must kindly ask that you keep your feedback constructive and appropriate. If you wish to discuss anything further, please do not hesitate to give us a call and ask to speak to the hospital manager.
The Tigard Animal Hospital is now owned by some mega corporation owned by China and is no longer locally owned. Their customers, our four legged friends and others, are no longer put first. The service and care is not good and is very over priced. Most of the staff must have just graduated high school. Do not recommend at all.
Business response:
Hi Chris, thank you for taking the time to write this review. We are sad to hear you feel the service has declined, as our number one focus is to always provide exceptional veterinary care and excellent customer service. Our entire team is, and has always been, dedicated to a high standard of care, so we will work hard to make sure we are consistently providing this to our clients. If you have any other questions or concerns, please do not hesitate to give our manager a call at your earliest convenience.
I just referred a friend, but have now pulled both my pets records and am going elsewhere. I was initially very happy with my experiences at Tigard Animal Hospital, Dr. Miller is fabulous. However, I was quoted $320 for a cyst removal on my cat, I asked for an updated estimate once the surgery had been scheduled and sent in a photo. I never got an updated estimate. The vet doing the procedure (Dr. Genova) was late that morning and unable to see my cat when I dropped him off, so I again was told, "well this is the estimat... read more
I had been taking my cats there for over 10 years but they have changed and not for the better. My most recent experiences were that after a visit in November last year they "discovered" they had not charged me the full amount. They claimed to have called me about it - they did not. It was most suspicious circumstances - and I balked at them simply tacking on these extra charges the next time I was in to buy food. In addition, the man at the front desk handling this was quite snarky and barely civil. They then went on t... read more
Business response:
Hi Lucy, thank you for taking the time to write this review. Our primary focus is, and has always been, to provide exceptional medical care for your pets and make both you and them feel comfortable during each visit. We apologize for how your situation was handled, as we strive to provide exceptional customer service. In regards to your cat's wellness exams, it is standard veterinary practice that senior pets see a veterinarian twice a year so that their health can be monitored and maintained. If you wish to discuss anythin... read more
Ok, So I have positive experiences with TAH in the past. In fact, i take my dogs (2) there every year for their booster shots from Vancouver Washington because they have always been a good vet. however, my last visit with them was this week, and it will be my last ever. I got an estimate a while back for an FHO surgery my dog needed. its only good for 30 days, and i needed an updated quote to 'pull the trigger' and get the surgery scheduled. I was told that i needed to come back in for a consultation to get an updated q... read more
We inherited our cat from a family member who was moving and couldn't take the cat with her and went to Tigard Animal Hospital for the reduced cost spay program. Unfortunately, I experienced the same "upsell" that many of these other reviewers have mentioned - a full page of better anesthesia options, better wound care, insertion of a tracking chip etc, etc. Despite my telling them up front that I could only afford to pay for the spay they insisted on reading every single one of the options, making me say 'no' to each one in... read more
I have been taking my cockapoo Princess here since she has has been going to this vet even before I adopted her. Three years ago I was happy with the service but something has changed. The friendly, caring receptionists are gone. The nurturing vets are gone. Now it's run as a money making business not a Vet clinic that that watches out for your pet's best interest. I walked out with a bill close to $400 because they extracted 8 teeth from Princess without calling me ahead of time. Like I had $400 extra to spare in my mon... read more
Don't let all of the good reviews fool you. They pay to remove all the bad reviews. I know this because every time they send me mail it reminds me of my cat that is now dead and the bad experience I had. Yes they keep sending me mail even though my cat is dead. I took my sick cat here with a heart condition. They then put my cat under a running printer. Then they told me that he needed all new shots and a poop sample even though I had proof that he had is shots. Then before I left they tried to sell me some horribly expensiv... read more
Frequently asked questions about Tigard Animal Hospital
How is Tigard Animal Hospital rated?
Tigard Animal Hospital has a 4.1 star rating with 1,064 reviews.
When is Tigard Animal Hospital open?
Tigard Animal Hospital is closed now. It will open at 7:30 a.m.