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Tigard Animal Hospital
- Tigard, OR
About this business
Location details
15294 SW Royalty Parkway, Tigard, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
Don't ever take your Dog to this Vet. It's all about $$$$ for them, not caring about animals. I took my dog there because he wouldn't eat, they said I could bring him in because it was an emergency ( which has an extra $100 fee)Poor Service, Vet Tech took my information and said she would relay to vet and for me to go home and the Vet would call me later. He called and said he couldn't determine actually what was wrong. Vet never seemed interested in my dogs condition. I came later to pick up my Dog and he said take him hom... read more
Business response:
Roy, we understand that veterinary care can be costly, which is why we always try to accommodate our clients to the best of our ability. We offer a variety of treatment options so that you may select a less costly alternative. We aim to provide you with the information and educational resources to make the most informed decision for your pet. we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service,... read more
Worst experience ever! I spent five consecutive Sat mornings as a walk-in since they could not get Larry, my Yorkie-Shizu in for an appt for FIVE weeks! I have been bringing my fur babies here for 25 years. There are three vets (one in office per day it seems) that seem to work independently without reading each other's notes. Larry was not eating and during the five weeks, was deteriorating. I was given a liquid medication for him that was supposed to last two weeks. I called them after a few days letting them know I was ru... read more
Business response:
Tracy, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets.
I feel badly giving a one-star rating, because every person I interacted with was caring and seemed to be competent at their jobs. However, $300 later and after spending my entire morning there, my cat and I both left feeling traumatized. Their time-management is horrific. Yes, it is a Saturday which I guess is a "walk-in" day, but I had called in two days earlier and was offered an appointment, so I didn't think I would be waiting as long because my cat wasn't a "walk in". No one ever warned me that the appointment coul... read more
Business response:
H, we know your time is valuable and can assure you we make every effort to see clients in a timely manner. As a walk-in clinic we cannot always predict the wait-time. Emergency cases also take priority at times and do cause inevitable delays. We always try to communicate our wait times to the best of our ability. We appreciate you taking the time to reach out and are always open to feedback and suggestions.
I am disappointed with this hospital, again! I had one of my dog's anterior teeth extracted here Feb 2021 and recently the extraction site appears different. It looks like they left root tip behind and it's pushing itself out at this point. I called to schedule a follow-up and they did share that I would need to pay for this visit. I understand that services aren't free. However, I'm disappointed in my previous experiences and this one just tops the cake. I would rather not bring my dog here for any further treatment whe... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Amber. We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. Please call us at (503) 684-3133 and we'd be happy to help you out. Thank you, Tigard Animal Hospital Management Previous response 5/23/2020 Hello Amber, Thank you for your kind review. We appreciate your patience and understanding! We look forward to meeting you face to face when we can.
I have been a customer at Tigard Animal Hospital (TAH) for over 18 years with all my pets. TAH is now managed by Dr. Tello and Hospital Manager, Amie. I do not recommend using TAH for routine Wellness care for your pet. Here is why: I recently learned from Hospital Manager, Amie, that TAH is an emergency Hospital which means scheduled appointments are delayed when emergency animals are brought to Tigard Animal Hospital. Consequently, changes and delays will occur without prior notice. Moreover, Amie revealed that TAH is very... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. Just to clear the air after our phone conversation, We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. We are not an emergency hospital, however we do choose to see more emergency situations since the pandemic has backed up all of our local emergency hospitals. We do pride ourselves on being able to help those pet's in need, as we would yours if you came in with an emergency. Yes, that someti... read more
UNBELIEVABLE. After paying $28 for a pedicure all year suddenly the tell me they want $41. No way. I paid the $28 which is higher because they were conveniently located to my home. That's $2.80 per toe. Now they wanted a $15 technician fee plus the $28 pedicure fee. It's approx a. 10-15 minute procedure meaning the techs should be making $60 per hour. No frigging way am I going to pay that. They took it off this time, "since I didn't know". Give me a break. That is the most ridiculous pricing I think I've ever hear of. ... read more
1. They turn through their staff, veterinarians, constantly. In the last 4 years I have seen 5 different vets because the one before "doesn't work here anymore." Even the support staff would tell me they are leaving and it's bad place to work. This affected me and the care of my cat, because there were was no continuity and even though she was diagnosed with renal failure and hyperthyroid there, I had to explain the same thing over and over. When it came time to focus just on "comfort care", where I didn't want her to be sub... read more
Critical: Professionalism, Reliability, Responsiveness Went in for the rabies shots walk ins today at 9:22am. I was told there were three people ahead of me and when I called back an hour later I was told there was one person ahead of me. Processing two people per hour? Really? Some serious incompetence in the process. Time will tell but it appears that it will take another hour to get to me. Willing to update this if something changes. Otherwise just avoid this place. Update: over two hours later. Still waiting when ove... read more
Stay away, find a better more customer friendly vet service. Even with a mask they will not let you into the premises. When you arrive for your "appointment" you have to call them and quite often you get voice mail. After leaving a message you wait for a call back and once you connect they tell you to wait until a tech comes out for your pet. You are told to remain outside and after completion the vet will call you. After that you wait for another call so someone can take your payment data and then finally your pet is brough... read more
Frequently asked questions about Tigard Animal Hospital
How is Tigard Animal Hospital rated?
Tigard Animal Hospital has a 4 star rating with 1,039 reviews.
When is Tigard Animal Hospital open?
Tigard Animal Hospital is closed now. It will open on Monday at 7:30 a.m.