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Tigard Animal Hospital
- Tigard, OR
About this business
Location details
15294 SW Royalty Parkway, Tigard, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
I really wanted to like Tigard Animal Hospital as the staff I have interacted with have been very friendly and nice in person. HOWEVER, they have royally forked me over due to their lack of thoroughness and follow-through. Having to bring my dog in more than once for the same issue that could have easily been treated on one visit now spread out to multiple visits costing no less than $200+ each time. My dog recently had surgery to remove a lump for biopsy. The doctor called only 1 time and got my voicemail and didn't leave ... read more
I brought my cat in because I thought he MIGHT have a UTI. Instead of just doing a urine analysis, they insisted on doing an ultrasound too (before even knowing if he actually had an infection). Then they told me there was no sign of a UTI but he did show signs of inflammation from "stress". He's a cat, he's always on high alert especially being an indoor/outdoor cat. They told me even switching his food could cause this slight amount of inflammation and charged me $50 for anti-inflammatory medication, after I questioned if ... read more
Our dog was severely burned which resulted in a near fatal infection due to post-surgery negligence by this vet. UPDATE: The vet called and has agreed to pay for the emergency vet visit ($375) but we have not received any check as of yet... and not before trying to convince us to bring our injured dog BACK to them for another visit.. On top of that, we are still doing weekly visits with another vet to try and solve the injury/prevent further damage. This vet should be closed for malpractice. My poor dog is still in pain an... read more
Worst Animal Hosp. ever. The receptionist will hang up on you even if you tell her it's an emergency. They quote you one price when you call and ask how much a neuter is and then they will totally jack it up six times. There are a lot of illegal practices out of this place. Take your dog anywhere else. Our dog has a microchip and they were trying to slip in another for the quote. When we tried to get help we got the runaround and hung up on. So we spoke to the vet in PERSON for the opportunity to get test results that could... read more
Business response:
We are sorry to hear you of your recent experience. Management is currently looking into the details that you outlined above and will address accordingly. Thank you.
I took my cat there in late December because she was sick. After waiting in the car I received a phone call from the Dr. Zietz saying, " he didn't like what he was feeling" and recommended an ultrasound and blood work. I agreed to the ultrasound but decided hold off on the bloodwork until we could see the results of the ultrasound. A short time later, he called back and said the ultrasound and bloodwork was not good and my cat was in distress with severe renal failure. I was surprised by the bloodwork but since I hadn't a... read more
Business response:
Hi Tim, We are deeply saddened by your experience at our clinic and apologize that we jeopardized your trust with this confusion. Steps have been taken to ensure this situation never occurs again. Thank you for providing your feedback.
my name is Brian Stone oh, and I have a service dog that was ruined at this Hospital due to a technician that didn't know what she was doing and now my dog is super scared to go into a vet.. and now with the coronavirus they will not let me go in with my dog even though it's the law that you cannot take a person or a service dog away from each other and now I have been turned away I would never recommend this place they are in it just for the money and they do not care about the animals they just care about the money
I was happy with them when Dr. C was there but she has since left otherwise I would have given them a 4/5 stars. However, their customer service and administration staff is at best dismissive and rude and at worst, condescending. I would not recommend them.
This place doesn't care about pets at all !!! My dog is so sick sitting in their parking for urgent visit that I called and confirmed 3 times . we Loaded up our extremely ill 90lb 12 year old dog and they turn us away. I can't believe the lack of care, communication and basic business sense this place has !!! I wish I had seen these reviews before we started going. I will never go back. And I'm sure my dog will be better off as well. It's obvious it's not a great place to work either. Swinging door of Vets and staff.
By far one of the worst experiences I have ever had with an animal hospital. They consistently overcharge and try to upsell you on their products and services, and they're terrible at making recommendations on how to best help your animal. They also don't even have the competency to help your animal when they're in need. They have no customer service helpfulness, and they lie to make you spend more money. For example, they have a subscription plan where they say, "you can cancel whenever you want." but if you cancel, you sti... read more
Frequently asked questions about Tigard Animal Hospital
How is Tigard Animal Hospital rated?
Tigard Animal Hospital has a 4 star rating with 1,039 reviews.
When is Tigard Animal Hospital open?
Tigard Animal Hospital is closed now. It will open on Monday at 7:30 a.m.