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TimePayment

3.3

About this business

TimePayment is a Boston-based FinTech company owned by affiliates of Fortress Investment Group, a leading, highly diversified global investment manager. TimePayment leads the industry with technology tools and capital that enables equipment sellers and financial intermediaries to offer fast, paperless equipment lease financing to their customers. 

Location details

200 Summit Drive, Suite 100, Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.31,527 reviews
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juan v's profile image
juan v 
4 months ago

Misleading practices and abusive lease terms I signed what I believed to be a financing agreement for a piece of equipment, only to later discover it was a non-cancellable lease disguised as financing. The total cost is more than double the actual value of the equipment, and even after paying all the installments, I still have to pay extra if I want to keep ***** no point was it clearly explained that this was a lease or that I would never own the equipment unless I paid more at the end. This lack of transparency is unaccept... read more

Robin D's profile image
Robin D 
4 months ago

I WISH I HAD SEEN THESE REVIEWS BEFORE I USED THIS COMPANY NO TRANSPARENCY THEY LIE TO YOUR FACE ABOUT FINANCING YOUR EQUIPMENT AND THEN CHANGE THE AGREEMENT FROM FINANCING TO A LEASE TERRIBLE AND BBB SHOULD DO SOMETHING ABOUT THIS COMPANY UNFORTUNATELY THEY ARE SUPER MANIPULATIVE AND THEY HAVE DEVELOPED LOOPHOLES THAT GIVE THEM LEVERAGE. SO I AM UNABLE TO LEGALLY DO ANYTHING BUT PAY AN ENORMOUS PAYOFF FOR THE EQUIPMENT. I THOUGHT I FINANCED. 

Wilson W's profile image
Wilson W 
4 months ago

I have NEVER EVER left a one star review. Here's my story. Started a financial planning business and used Spectrum for Internet. On a ****** search I stumbled on Spectrum VOIP which is a completely different company but was assured "they were Spectrum." I was told that I was doing a monthly contract with them and could cancel at any time. At some point along the way they sold the leasing contract to Timepayment. Again, my fault for not reading every word. Now, as a business owner, I am all about making a profit and doing goo... read more

Sierra L's profile image
Sierra L 
4 months ago

Only borrowed a certain amount of money to pay a vendor and now theyre saying we will be paying double the price of the equipment. Do not ever use this company!! 

Scott S's profile image
Scott S 
5 months ago

Got the payoff from the company on my account. I paid it. Then 4 months later, They do want to return equipment or buy out the lease. Now I have to pay a ****** or ship the equipment back. After I have more than the price of the equipment. Funny how its a loan then a lease then a loan and right back to lease. I will never use this company again!!!! I would give it no stars if it was a opinion. 

Katie S's profile image
Katie S 
5 months ago

Our operations have changed and sales are no longer going to be run through POS handhelds. Tried to cancel the contract because of the operational change. TimePayment will not budge and wants the balance of the 3 year contract paid ($2500) and the handhelds sent back.There has to be a some way to help out business when this happens. **************** repeats the same line over and over again: the contract is not able to be canceled. 

GARRY S's profile image
GARRY S 
5 months ago

I paid off a purchase I made in March 2024. They just charged me again for a payment. I called and all I could get was it is under review. I am going to by **** and submit a fraud charge against them. 

Tyler E's profile image
Tyler E 
5 months ago

Absolutely abysmal company to put it kindly. They are con artists. 

Chelsea T's profile image
Chelsea T 
6 months ago

We bought a piece of equipment through a company and somehow ended up financing it through Time Payment. Everything sounded great at first, 12 months, 0% interest, same as cash. However, when we tried to see how much was left to pay off, it was double the number and term length. Looking at the contract that was signed, my signature is nowhere on it. Someone signed this contract with my information on it. Can not get ahold of anyone in the legal department. Filled out the fraud/forgery information and still have not heard any... read more

Frequently asked questions about TimePayment

How is TimePayment rated?

TimePayment has a 3.3 star rating with 1,527 reviews. 

When is TimePayment open?

TimePayment is open now. It will close at 8:00 p.m.