TimePayment

Renee T 

on BBB

11 months ago

Very dissatisfied with this company. Never have I been this deceived. First they charged me for a property tax fee which where I live does not apply. And a week after I got lease equipment I provided proof of insurance. Yet I was charged. when I questioned it they said show me proof I sent it. I even have emails back and forth saying is was sufficient was told I would get it credited. When I finally was able to speak to some one on these matters. They informed me I would not be getting any credit back. This was when they wer... read more

Brent H 

on BBB

11 months ago

Stay as Far away from this company as you can.Due to a Clerical error, a COI was not sent to TimePayment during the renewal of our insurance. They charged me close to $400 per month for not having insurance. I contacted them and was informed that I just needed to submit proof of coverage and the fees would be credited. I submitted proof of insurance and am now being told that because it wasn't emailed to them by the termination date all fees are valid and no credit will be issued.No where in the lease/financing agreement doe... read more

Erin-Lee C 

on BBB

a year ago

Absolutely the worst experience with a company. They are very misleading and unclear on terms when speaking with them. They are unhelpful in resolving issues, and their fees and charges are completely ridiculous. Their terms are not transparent at all, with very fine print discussing additional fees at the end of the contract, never providing clear total amounts. Even after that, they add more misleading fees. They also find ways to charge fees for not meeting numerous insurance documentation requirements. It just keeps goin... read more

Sherry A. 

on BBB

a year ago

Very misleading on their terms. Not transparent at all!. VERY fine/hidden print talks about additional fees at the end of the contract and never gives clear total amounts. Then they add even more misleading fees after that. They also find ways charge fees for not jumping through all kinds of hoops for insurance documentation. It just keeps going on and on. Hidden fees here and there are pretty much how they make their money in my opinion and you are constantly chasing them. 

Tony L 

on BBB

a year ago

They are the worst! I agree with what everyone has said, stay away! No way they should be in business. I purchased an equipment paid more than half of the equipemtgn cost financed the rest, Now they say they own it, and I leased it, says . How can I lease a equipment that I own half? 

Tracy S 

on BBB

a year ago

I wish I had read these reviews before I worked with Timepayment. They are horrible. I went out of business and contacted them to return the "leased" equipment but was told I am required to pay the bulk of the amount even if I return the equipment. They would only give about $500 of credit for equipment worth $3000. I am so upset but I think I have no choice but to pay. It isn't a lease at all. 

Armin G 

on BBB

a year ago

Horrible people , bought an ice machine new , financed by them , the machine came in broken and damaged , I called the company I bought it from they told me to call timepayment corp . After I tried to explain that I cannot even fix the machine due to the company only has the parts . I asked to exchange the machine but with no answers I only paid 2 payments and stopped paying for the machine was received damaged , and the damage was from inside the machine not outside . Few years later in 2023 they took me to jail missing the... read more

Jasmine G 

on BBB

a year ago

Horrible negligent business. I was just charged a random $700+ debited from my account without authorization after closing my account after 5 years of paying on autopay for leased alarm equipment. The excuse was that they made an error and applied someone else's money to my account a year and a half ago and just now figured it out so they charged me WITH additional late fees saying technically I was delinquent now that they had to debit the money back. I'm livid. 

Jason D 

on BBB

a year ago

Purchased mats from Fuji mats for my gym. Sale applies including shipping was $9900. Financed mats with time payment Corp. Paid over six months worth of payments totaling in excess of $4000. In the process of trying to get a payout for the mats total was over $10,000 which was more than the sale price of the mats and they agreed to con finance charges. This company has shown through experience predatory behavior in my phone conversations with their representatives. I do not recommend using this company to finance anything. *... read more