TimePayment

Kyle T 

on BBB

a year ago

!!!!!!!! BEWARE OF THIS COMPANY !!!!!!!!!! TOTAL SCAM !!!!!!!!!!!!!I have contacted **** the "CEO" ***** and **** my Sales *** countless times through email, phone calls and even had several meetings with promises to rectify the situation. Here we are 6 months later no further than I was. I finally had ***** answer from FM by using ONE OF MY SERVERS phone that wasn't my phone number. "Then he says this is over my head, I'll get you in contact with **** the "CEO". WHAT KIND OF COMPANY IS THAT!?!? This company TOTALLY misrepre... read more

Beth C 

on BBB

a year ago

Oh my goodness, I would avoid this company like the plague. We only needed one credit card machine for our office manager, and they sent us a box of credit card Machines that seemed to be enough for a big office and made each of us 3 practitioners sign a separate lease and the sales person rushed us to get on a group call and sign the forms while there was someone in another state sending us forms. We were never able to integrate the machines with our software and they were very difficult to reach returned to sender when we ... read more

Deborah V 

on BBB

a year ago

Horrible company. Every month they say they loose my Tax Exemption, add a $10 charge to look at my bill online (I receive no hard copy) and tell me it's mandatory that I pay Personal Property Tax to them which is a complete different state than I reside. They never had my purchase in their state, I financed a loan to purchase from a company I always do business with in yet another state. If I had enough value in Property for my home business I would have to pay my ***************** in MY STATE. I informed them that I called ... read more

Renee T 

on BBB

a year ago

Very dissatisfied with this company. Never have I been this deceived. First they charged me for a property tax fee which where I live does not apply. And a week after I got lease equipment I provided proof of insurance. Yet I was charged. when I questioned it they said show me proof I sent it. I even have emails back and forth saying is was sufficient was told I would get it credited. When I finally was able to speak to some one on these matters. They informed me I would not be getting any credit back. This was when they wer... read more

Brent H 

on BBB

a year ago

Stay as Far away from this company as you can.Due to a Clerical error, a COI was not sent to TimePayment during the renewal of our insurance. They charged me close to $400 per month for not having insurance. I contacted them and was informed that I just needed to submit proof of coverage and the fees would be credited. I submitted proof of insurance and am now being told that because it wasn't emailed to them by the termination date all fees are valid and no credit will be issued.No where in the lease/financing agreement doe... read more

Erin-Lee C 

on BBB

a year ago

Absolutely the worst experience with a company. They are very misleading and unclear on terms when speaking with them. They are unhelpful in resolving issues, and their fees and charges are completely ridiculous. Their terms are not transparent at all, with very fine print discussing additional fees at the end of the contract, never providing clear total amounts. Even after that, they add more misleading fees. They also find ways to charge fees for not meeting numerous insurance documentation requirements. It just keeps goin... read more

Sherry A. 

on BBB

a year ago

Very misleading on their terms. Not transparent at all!. VERY fine/hidden print talks about additional fees at the end of the contract and never gives clear total amounts. Then they add even more misleading fees after that. They also find ways charge fees for not jumping through all kinds of hoops for insurance documentation. It just keeps going on and on. Hidden fees here and there are pretty much how they make their money in my opinion and you are constantly chasing them. 

Tony L 

on BBB

a year ago

They are the worst! I agree with what everyone has said, stay away! No way they should be in business. I purchased an equipment paid more than half of the equipemtgn cost financed the rest, Now they say they own it, and I leased it, says . How can I lease a equipment that I own half? 

Tracy S 

on BBB

a year ago

I wish I had read these reviews before I worked with Timepayment. They are horrible. I went out of business and contacted them to return the "leased" equipment but was told I am required to pay the bulk of the amount even if I return the equipment. They would only give about $500 of credit for equipment worth $3000. I am so upset but I think I have no choice but to pay. It isn't a lease at all.