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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,803 reviews
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JCH195169's profile image
JCH195169 
a year ago

Friendly people which took care of me in a timely manner without any concerns at all 

Business response:

We're so happy to hear you had a positive experience! Friendly staff and a timely service are important to us, and we're glad we delivered on both. 

TRISHD1's profile image
TRISHD1 
a year ago

Won't be buying any more trucks there. To much dealer add charges for stuff consumer don't need 

Business response:

Thank you for your feedback about your recent visit. We're disappointed to hear you won't be returning to our dealership and apologize for the frustration you experienced. We understand that not everyone needs or wants all the add-on options we offer. We strive to be transparent about pricing and provide choices to fit your budget. We value your business and would appreciate the opportunity to discuss your experience further. At your earliest convenience, please reach out to Lance Smith at jsmith02@vtaig.com to discuss this ... read more

OAKS_TIM's profile image
OAKS_TIM 
a year ago

Honest, straight forward, and easy to work with. Blake Smithers did a great job helping me find the right truck! 

Business response:

We're thrilled to hear about your positive experience with Blake Smithers! At Town East Ford, we value honesty, transparency, and making the car buying process as smooth as possible. It sounds like Blake did a fantastic job finding the perfect truck for your needs. Thank you for taking the time to leave a review, and congratulations on your new truck! 

Raulmedina492's profile image
Raulmedina492 
a year ago

Awesome experience, I got attended as soon as I got there. Left with a awesome affordable deal. 

Business response:

We're so glad to hear you had an awesome experience at Town East Ford! It means a lot to us that you were seen right away and found an affordable deal you love. Our goal is to provide efficient service and great value, so your feedback lets us know we're succeeding. Thanks for choosing Town East Ford! 

mmapps_1989's profile image
mmapps_1989 
a year ago

They were really helpful and knowledgeable for the questions I had. The service was done in time it was promised. 

Business response:

We're thrilled to hear you had a positive experience! Thank you for letting us know that our team was helpful and knowledgeable in answering your questions. Equipping our staff to provide informative answers is important to us. We're also glad the service was completed on time as promised. That shows our commitment to efficiency. Thank you for choosing us! 

Aldoortiz12's profile image
Aldoortiz12 
a year ago

Thanks to Blake and Boris they helped me out a lot. Blake was super helpful he deserves a raise 

Business response:

We're thrilled to hear you had a positive experience! A huge thank you for recognizing Blake for his helpfulness, we'll be sure to pass your kind words and recommendation for a raise on to him. We appreciate you taking the time to leave a review and mentioning Boris as well. We're lucky to have such a great team! Please let us know if there's anything else we can do for you in the future. 

VICKIJLA's profile image
VICKIJLA 
a year ago

She got me in immediately. Only had to wait about 45min for oil change and tire rotation. Great job Patricia. Thank you Kaitlynn for getting my apt so soon after I called. 

DEAVERTIM's profile image
DEAVERTIM 
a year ago

The Town East Ford Dealership provided great service and were very helpful and knowledgeable in handling the needs of my vehicle! 

Business response:

On behalf of the entire team at Town East Ford, thank you for the fantastic review! We're thrilled to hear that our service was great and our team was helpful and knowledgeable in handling your vehicle's needs. That's exactly what we strive for! We look forward to seeing you again at Town East Ford for your next service appointment. 

amnelson's profile image
amnelson 
a year ago

Service Crista Harris was great she made sure the MPP plan I had was used because my last I got my vehicle serviced I was told my plan was no longer valid so when I expressed this Crista made sure my plan was in fact valid and made sure I used all my ford points for the other recommended services. 

Business response:

Thank you for your positive review! We are glad that Crista was able to help you use your MPP plan on your service. Thank you for your business, and we look forward to servicing you at your next visit! 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,803 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open at 8:30 a.m.