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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Completely satisfied with the service that I receive from Town East Ford simply easy process
Business response:
Thank you for the 5-star review! We're thrilled to hear you're completely satisfied with the service you receive at Town East Ford. A simple and easy service process is exactly what we strive for. Thanks again for choosing us!
blake and ozzy were such a great help and got me my dream car. they were very great at explaining everything and getting me the best deal possible
Business response:
Congratulations on your dream car! We're thrilled that Blake and Ozzy were able to help you find the perfect vehicle and answer all your questions. At Town East Ford, we pride ourselves on having a knowledgeable and customer-focused team. Thank you for mentioning Blake and Ozzy by name – we'll be sure to share your kind words with them!
I was kept in the loop,and the repairs were done quickly. My service advisor listened and reiterated back to me my request for repairs. Advised me of other things that needed attention to. No pressure........ Awesome
Business response:
Thank you for the fantastic review! We're thrilled to hear that your recent service experience was positive. Keeping you informed throughout the repair process is a priority for us, so we're happy to hear you were "kept in the loop." It's also great to know that your service advisor actively listened to your repair requests and confirmed them with you. We understand that car repairs can be stressful, so we appreciate you mentioning there was "no pressure" to address additional service needs. Our goal is to provide transparen... read more
Kevin Hudson was professional from beginning to end, providing product knowledge the entire way. I highly recommend him to any and everyone I know in the market for their next vehicle at Town East Ford!
Business response:
Thank you for the fantastic review! We're thrilled to hear that Kevin Hudson made your car buying experience so positive. We appreciate you recommending him to others! Knowing Kevin provided exceptional service and product knowledge throughout the entire process is a true testament to his skills. We'll be sure to pass on your kind words – it will definitely make his day! Thanks again for choosing Town East Ford!
Very good maintenance service. Wouldn't go anywhere else to have my truck serviced. Very nice customer service.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you consider Town East Ford the go-to place for your truck's maintenance needs. We take pride in providing both high-quality service and a welcoming customer service experience. Knowing you wouldn't trust anyone else with your truck is a huge compliment to our service department. We'll be sure to share your kind words with the team. Thanks again for choosing Town East Ford!
Good service at the customer, the workers were at their best behavior and ready to help anyone in need
Business response:
Thank you for leaving a positive review about your recent experience! We're thrilled to hear that our staff provided good customer service and were helpful and attentive. At Town East Ford, we strive to create a welcoming environment where our customers feel valued and taken care of. It's rewarding to know our team members were at their best, ready to assist anyone in need. Thank you again for choosing Town East Ford! We look forward to seeing you again soon.
I took my car for a service issue. The team was verily friendly and explained the issue sufficiently
Business response:
Thank you for taking the time to leave a review about your recent service experience! We're happy to hear that our team was friendly and explained the issue with your car clearly. At Town East Ford, we strive to provide exceptional service while keeping our customers informed throughout the process. We appreciate you letting us know that our team achieved this for you. Thank you again for choosing Town East Ford! We look forward to seeing you again soon for your next service need.
Drove into dealership skeptical on getting a new truck. Jimmy Henry and Cas Rooney did everything in their hands to get me a great deal and drive out of the dealership with a new F150
Business response:
Thank you for the 5-star review! We understand that coming into a dealership to purchase a new vehicle can sometimes feel overwhelming. So, we're thrilled to hear that Jimmy Henry and Cas Rooney were able to overcome your initial skepticism and provide you with a fantastic experience. It sounds like they truly went the extra mile to get you a great deal on your new F-150, and we appreciate you recognizing their efforts. At Town East Ford, we strive to make the car buying process smooth and transparent, and it's rewarding to ... read more
Really respectful helpful funny he was thoughtful with my daughter made sure she was comfortable
Business response:
Thank you for the 5-star review! We're thrilled to hear about your recent experience at Town East Ford. It sounds like the service representative who assisted you went above and beyond in a few ways. Being respectful and helpful is important to us, but creating a comfortable environment for everyone involved is equally important. We appreciate you mentioning how thoughtful they were with your daughter – that truly shows a commitment to a positive experience for the whole family. Thank you again for choosing Town East Ford!
Town East Ford has a 4.4 star rating with 11,982 reviews.
Town East Ford is open now. It will close at 8:00 p.m.