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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Has been very helpful since I purchased my truck in 2007. Ms Crista Harris is always very helpful.
Business response:
Thank you for your feedback! We are so glad that Crista was able to assist you.
Very friendly and very helpful service and sales departments. I was an hour early to an appointment and they took my truck in ahead of time and finished at my scheduled appointment time.
Business response:
Thank you for the fantastic review! We're thrilled to hear that both our service and sales departments were friendly and helpful. It's great to know they made you feel welcome and valued. We appreciate you mentioning that we were able to accommodate your early arrival. Whenever possible, we strive to be flexible and efficient to serve our customers' needs. It's rewarding to know that we were able to get your truck in ahead of schedule and finished by your original appointment time. Thanks again for choosing us!
I've already responded. Crista was wonderful. The maintenance on my vehicle was completed in a timely manner and I'm pleased with the customer service
Business response:
Thank you for the terrific review! We're thrilled to hear that Crista provided excellent customer service and your vehicle's maintenance was completed promptly. Crista's dedication to customer satisfaction is a valuable asset to our team, and we'll be sure to pass your compliments on to her!We're also happy to hear you're pleased with the timeliness of the maintenance. Thanks again for choosing us!
Tyler was extremely helpful and attentive to all my questions. He was courteous and professional when describing what was wrong with my vehicle and when delivering my car when repairs were completed. I wish I had that kind of experience at all other establishments!
Erica was very nice and helpful. I am extremely happy with the service that they provided me with.
Business response:
Thank you for taking the time to leave this review! We're delighted to hear that you had a positive experience and that Erica was very nice and helpful. We'll be sure to pass your kind words on to her. It sounds like she made a positive impact on your visit! We're happy to hear that you're extremely happy with the service you received. Our goal is to provide exceptional service to every customer, so your feedback is rewarding. Thank you again for choosing Town East Ford. We look forward to seeing you again soon!
Jim was very helpful and took time to explain everything to us today very happy
Business response:
Thank you for the fantastic review! We're delighted to hear you had a very happy experience and that Jim was particularly helpful. We'll be sure to pass your kind words on to Jim. Knowing he took the time to explain everything thoroughly is fantastic! Great communication is a key part of providing exceptional service. Taking the time to explain things clearly demonstrates Jim's patience and commitment to ensuring you understand everything. This is valuable feedback that we appreciate. Thank you again for choosing Town East F... read more
David was friendly and timely. They ordered a Lyft to shuttle me back hime and then delivered my truck when it was done. Made something that is normally inconvenient, as easy as possible. I plan to return.
Business response:
Thank you for the fantastic review! We're thrilled to hear that David's friendliness and timeliness made your service experience as convenient as possible. We appreciate you recognizing David! His friendly demeanor and focus on efficiency are valuable assets to our team. We'll be sure to pass your kind words on to him. Arranging a Lyft for you and then delivering your truck when it was finished demonstrates our commitment to exceeding expectations and minimizing inconvenience. We're happy to hear it made a positive differenc... read more
The service was great. They got me in and out quickly. They always do a great job!!
Business response:
Thank you for the fantastic review! We're thrilled to hear that you consistently experience great service during your visits, and that we were able to get you in and out quickly this time. Knowing you can rely on us for efficient and high-quality service is very important to us. Thank you for acknowledging that! We understand your time is valuable, and we strive to be efficient while still providing a thorough service. Thank you again for choosing Town East Ford. We look forward to seeing you again soon!
By far the BEST EXPERIENCE I HAVE EVER HAD at a car dealership. Worth the drive from midland. Farley , drew , Matt and Ray for an amazing job. I’m referring all friends and family to y’all yall helped me more that you will ever know. I cannot express how helpful and kind all of these guys were. They all need raises I was considering becoming a Subaru girl. But Farley , drew , Matt and ray have the-established my faith in the Ford brand. I’ll be coming here as long as dogs have four legs. My new go to dealership !!! Phenomena... read more
Business response:
Wow! Your review absolutely made our day! It means the world to us that you had the BEST EXPERIENCE you've ever had at a car dealership here. That's exactly what we strive for, and your willingness to drive all the way from Midland tells us we achieved it! We'll be sure to pass your kind words on to Farley, Drew, Matt, and Ray – they'll be thrilled to hear how much they impressed you with their helpfulness, kindness, and phenomenal customer service. We're so happy that they were able to win you over to the Ford brand! Their ... read more
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,803 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.