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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
David is a professional and is very knowledgeable. He took the extra steps to ensure the value for this trip. Thanks again!
Business response:
Wow, this sounds like a fantastic experience at Town East Ford! We're thrilled to hear that David exceeded your expectations. At Town East Ford, we take pride in our team's expertise, and it sounds like David's knowledge was a valuable asset to you. We especially appreciate you mentioning that David took the extra steps to ensure you received value on this service visit. Going the extra mile for our customers is what sets our team apart. We'll be sure to pass your kind words along to David – he'll be delighted to know his ef... read more
Good service, let me know to situation about truck . Explained cost another factors completely. Very good
Business response:
Thank you for the 5-star review! We're thrilled to hear that you had a good service experience. At Town East Ford, we believe in clear communication with our customers. We appreciate you mentioning that our team kept you informed about the situation with your truck, explained the costs involved, and addressed any other factors thoroughly. Our goal is to ensure you understand the service your vehicle needs and feel confident in the work we perform. We're happy to hear our team achieved that for you! Thank you for choosing Tow... read more
Came by to visit my boy Blake didn’t think I was gonna drive off the lot with something he looked out y’all come xxxx with him
Business response:
We're thrilled to hear you had such a positive experience at Town East Ford! It sounds like Blake went above and beyond to assist you, and we appreciate you recognizing his efforts. At Town East Ford, we strive to provide exceptional customer service, and it seems like Blake achieved that for you! Congratulations on your new car! We're happy you found the perfect fit and are excited to have you on the road. Please don't hesitate to reach out to Blake or any of our team members if you have any questions or need service in the... read more
Blake was great! Easy experience and would definitely return. The whole process was simple and smooth.
Business response:
We're thrilled to hear you had a fantastic experience at Town East Ford! It sounds like Blake made the car buying process smooth, easy, and enjoyable – that's exactly what we strive for. We appreciate you recognizing his efforts! Hearing that you would definitely return means a lot to us. At Town East Ford, we're committed to providing exceptional service throughout the entire car buying journey. Thanks for choosing Town East Ford!
The whole car buying process was nothing less than a very good experience. The dealership has a nice and fun vibe. All of the employees I interacted with seemed personable and friendly. I was able to work with Kevin Hudson, Cas Rooney and Lance Smith. They all made the whole process easy and simple. I thank all of you for the great experience.
Business response:
Wow, this sounds like a fantastic experience at Town East Ford! We're thrilled to hear that the entire car buying process was enjoyable for you – that's our ultimate goal. It means a lot to us that you found our dealership to have a nice and fun vibe. We strive to create a welcoming and comfortable environment where everyone feels relaxed and can enjoy the car buying process. We appreciate you mentioning that all the employees you interacted with seemed personable and friendly – that's something we take pride in at Town East... read more
Most pleasant car buying experience I’ve ever had. Everyone was so enjoyable to work with. The whole process was very personable and tailored. We had to bring our son with us and they made it fun for him too. I will definitely be a repeat customer
Business response:
We're thrilled to hear that your car buying experience at Town East Ford was the most pleasant you've ever had! That's exactly what we strive for – a positive and comfortable environment for everyone involved. It sounds like our team did a fantastic job making the process personable, tailored to your needs, and even fun for your son! At Town East Ford, we understand that car buying can be a family affair, and we appreciate you mentioning they made it enjoyable for him as well. Your kind words about our team are greatly appre... read more
I spoke with several in sales. Gamaliel sent me a photo of the truck and let me drive it. I liked the truck but got up to leave when he brought out the first figures. I don't understand that shock and awe approach. I ques you want me to think your really working hard to get a deal but I know you have parameters. I don't feel I got a good deal but got the truck I need and enjoyed the fellowship with you and the guys. Your a personable group and did a good job. Best of luck
Business response:
Thank you for the 5-star review and your honest feedback, we truly appreciate it! We're happy you found the truck you needed and enjoyed your time at Town East Ford. At Town East Ford, we strive to create a welcoming and friendly environment where customers feel comfortable throughout the sales process. We understand your perspective on the initial presentation of figures, and we're always looking for ways to improve the transparency and clarity of our communication. We're glad you connected with Gamaliel and the team – that... read more
I like how the service advisor was knowledgeable and was able to explain to me what was needed in my car.
Business response:
Thank you for the positive review! We're thrilled to hear that your service advisor at Town East Ford was knowledgeable and clearly explained what was needed for your car. At Town East Ford, we believe informed customers are happy customers. Our service advisors strive to provide clear explanations and answer all your questions. We appreciate you recognizing this effort.
Blake was great and was more than willing to negotiate a great price on a car.
Business response:
Wow! This sounds like fantastic news! We're thrilled to hear that Blake went the extra mile to find you a great deal on a car. At Town East Ford, we value customer satisfaction throughout the entire car buying process, and negotiation is an important part of that for many customers. We appreciate you recognizing Blake's willingness to work with you. Congratulations on your new car! Please don't hesitate to reach out to Blake or any of our team members if you have any questions or need anything at all in the future.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,982 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.