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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I have purchased many cars over the years - Farle Lutian from Town east ford is by far the easiest and most knowledgeable person to work with. His passion in the car shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Farle to buy your next vehicle! Anuj Singh the business manager was instrumental in acquiring my loan . Ant... read more
Business response:
Thank you so much for the fantastic review! We are incredibly happy to hear that your experience at Town East Ford was exceptional, especially since you've purchased many cars in the past. It means a lot to us that you consider Farle to be the best you've worked with! Farle's passion for cars and commitment to quality are truly admirable. We're lucky to have him on our team, and we know our customers appreciate his no-pressure approach and focus on finding the right car for their needs. Anuj's dedication to securing you the ... read more
The service advisor was very friendly, and the service was sorter than anticipated, would recommend.
Business response:
Thank you for the 5-star review! We're thrilled to hear that you had a positive experience at our service center. We appreciate you mentioning that our service advisor was friendly and helpful. We strive to provide excellent customer service, and it's great to know they exceeded your expectations. We're also happy to hear that your service was completed faster than anticipated – we know your time is valuable! Thank you for recommending us! We look forward to seeing you again soon.
Fast friendly and complete service. I didn't have to wait at all. The whole experience was pleasant. From my first phone call t9 the final checkout and several steps in between.
Business response:
Thank you so much for the fantastic 5-star review! We're delighted to hear that your entire experience, from your first phone call to the final checkout, was pleasant, fast, and friendly. We strive to make the entire service process, from the initial contact to completion, efficient and enjoyable for our customers. We appreciate you recognizing our friendly staff and the fact that you didn't have to wait at all. Thank you for choosing us! We look forward to seeing you again soon and providing another exceptional service expe... read more
Blake is very knowledgeable and took the time to explain everything about the vehicle and the purchase. I am planning on purchasing another vehicle from him again. Highly recommended him to my friends and family..
Business response:
Congratulations on your new car! We're thrilled to hear that Blake provided exceptional service and made the purchase process informative and enjoyable for you. We know how important it is to have a knowledgeable salesperson to answer your questions, and we're so happy Blake could exceed your expectations. Thank you for recommending Blake to your friends and family! That's the highest compliment we can receive. We look forward to seeing you again in the future, perhaps to help your friends and family find their perfect vehic... read more
Blake was wonderful he help me the whole way on purchasing my dream car. Thank you Blake & Jr Happy customer 🫶🏾
Business response:
Congratulations on your dream car! We're thrilled to hear that Blake provided exceptional service and helped you throughout the entire process of purchasing it. We know how important finding the right car can be, and we're so happy Blake could make it a positive experience for you. We wish you many happy miles in your new car!
Always get me in quickly, out quickly and is always a pleasure dealing with the people there.
Business response:
We're so glad you enjoy your experience at our business! Efficient service and friendly staff are important to us, and we appreciate you recognizing both. Thanks for choosing us!
Really helpful and keep me in the loop on everything dealing with my truck. Excellent!
Business response:
We're so glad to hear our team was helpful and kept you informed throughout the process of dealing with your truck! Excellent communication is important to us, and we're thrilled we achieved that for you.
Service was good although the problem still persists the wireless connection continues to disconnect..Tyler was always friendly.
Business response:
Thank you for your review! We appreciate you recognizing Tyler's friendliness and the quality of service you received. We understand that while the service experience itself was positive, the Wi-Fi connection issue is unfortunately persisting. We apologize for the continued frustration this must be causing. Our goal is to always resolve customer concerns completely. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msmith@towneastford.com, to discuss this further. Thank you for your patie... read more
This was the first dealership in my area that had a Ranger available to test drive. I had planned to order one thru the local dealership in my town, but the salesman at Town East was so nice and helpful, and great to work with that I decided to go ahead and order thru him.
Business response:
We're so glad to hear that we had the Ranger you were looking for and that our salesman provided such a positive experience! Having vehicles available for test drives is important to us, and we're thrilled it helped you make an informed decision. Thank you for choosing Town East Ford – it means a lot to us that you switched dealerships. We look forward to working with you throughout the ordering process and getting you behind the wheel of your new Ranger!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,803 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.