This profile has been claimed by the business owner or representative.
Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Tyler Robles listened to my concerns on my 2017 F-350, and was able to order parts I needed. It was very quick and painless! Great job!
Business response:
On behalf of the entire team at Town East Ford, thank you for the fantastic review! We're thrilled to hear that Tyler Robles listened attentively to your concerns about your F-350 and was able to quickly and efficiently order the parts you needed. That's exactly the kind of service we strive for! We'll be sure to pass your kind words on to Tyler. Thank you for choosing us!
Prompt and timely response. Ease of online scheduling and communication. Tyler was attentive and helpful to me.
Business response:
Thank you for taking the time to leave such a detailed review! We're happy to hear you experienced a prompt and timely response, found online scheduling easy, and had clear communication throughout. That's exactly what we aim for! We'll be sure to pass your compliments on to Tyler for being attentive and helpful. At Town East Ford, we value a smooth customer experience, and it means a lot to know we achieved that for you. Thank you for choosing us!
Always bring my truck here for maintenance because I trust the work performed on it when I bring it. Again this time, they did an excellent job with communicating and following up with me on the truck. Also had a recall done to it that I had no idea needed on my f250. Thanks for that Erica.
Business response:
We're so glad you trust us with your F250's maintenance! Thank you for the fantastic 5-star review. Providing clear communication and keeping you informed is important to us, and we appreciate you recognizing Erica's efforts in that area. It's also great we could catch up on that F250 recall for you - safety is our priority! We look forward to seeing you again for your truck's next maintenance needs.
Great service. Very helpful and took care of my F150 truck. My service advisor was great, looking forward to do business again.
Business response:
We're thrilled to hear you had a great service experience with your F150! Thank you for the 5-star review. Looking forward to seeing you again soon!
My advisor, Jim Artrip, rocks! ! He always gets me in and out and has a great attitude.
Business response:
We're thrilled to hear you had a fantastic experience! Thank you for the 5-star review. We appreciate you recognizing Jim's efficiency and positive attitude. We'll be sure to pass on your kind words to him!
Good attention, explain very well every changes, they informed about recalled and help me with that.
Business response:
Thank you for your positive feedback, from all of us here at Town East Ford!
Farle was excellent to work with and very accommodating. The vehicle I bought appears to be in excellent condition.
Business response:
Hi Arthur, Thank you for your review. We are pleased to hear that Farle provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.
I’m 65 and been driving Ford trucks a long time. Shannon in service is the Best I have ever dealt with. I will follow her anywhere she goes. She k owes Fords and customer service.
Business response:
Hi James, Thank you for your review. We are pleased to hear that Shannon provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.
Keep me updated all time, and explained clearly about my vehicle issues and very happy
Business response:
Hi Jorge, Thank you for your review. We are pleased to hear that David provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,803 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.