Town East Ford

Business response:

Thank you for the positive review! We appreciate you recognizing that our team is good, helpful, nice, courteous, and accommodating. Creating a welcoming and positive environment is important to us, and we're glad our staff made you feel that way. At Town East Ford, we strive to provide exceptional service and ensure each customer feels valued. It's rewarding to know that our efforts to be accommodating are appreciated. Thank you again for choosing Town East Ford! We look forward to seeing you again soon and continuing to pr... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that our team was very helpful to you. We appreciate you recognizing their efforts in ensuring you made it home safely. Thank you again for choosing Town East Ford! 

Business response:

Thank you for the fantastic review! We're thrilled to hear that we took good care of your car, addressed the issue promptly, and minimized your wait time. That's exactly what we strive for! It sounds like Taylor, your service advisor, played a key role in your positive experience. We appreciate you mentioning his clear communication and willingness to answer your questions throughout the service process. We'll be sure to pass your kind words on to him! At Town East Ford, we value customer service and keeping you informed. Ta... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that you had a positive and comfortable experience negotiating with our team. Building trust and rapport with our customers is a priority, so knowing you felt comfortable is very rewarding. At Town East Ford, we strive to create a welcoming and transparent sales environment. We're glad to hear we achieved that for you, and that you'll consider us first for future vehicle needs! Your willingness to recommend us to friends and family means a lot. Thank you again for ch... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that Erica in our service department provided such a positive experience. Her attentiveness, kindness, and clear explanations are exactly what we strive for at Town East Ford. It means a lot to us that you felt comfortable and informed throughout the service process. We'll be sure to pass your compliments on to Erica – she'll be delighted to hear she made such a positive impact on your visit. Thanks again for choosing Town East Ford, and we look forward to seeing you... read more

Business response:

Thank you for the fantastic review and for choosing Town East Ford! We're thrilled to hear that Blake and Juan helped you find a great deal on your new vehicle. We appreciate your business and look forward to serving you again whenever you're ready for your next adventure! Congratulations on your new car, and thanks again for choosing Town East Ford! 

Business response:

Thank you for the fantastic review and highlighting David's excellent service! We're thrilled to hear your truck was serviced efficiently and that David went the extra mile by arranging a complimentary ride to and from your home. Providing exceptional customer service is our priority, and David's attentiveness reflects that perfectly. We'll be sure to pass your compliments on to him – he'll be delighted to hear he made such a positive impact on your visit. Knowing your truck was serviced on time and you had a convenient ride... read more

Business response:

Thank you for the positive review! We're happy to hear you were well taken care of and the service was completed in a timely manner. We appreciate you trusting us with your vehicle and recommending our service department to others. Thanks again for choosing Town East Ford, and we look forward to seeing you again for your next service needs! 

Business response:

Thank you for the fantastic review! We're thrilled to hear that Kevin provided a pressure-free and positive car buying experience at Town East Ford. We take pride in putting our customers first and finding them the perfect car at the perfect price. Kevin's attentiveness reflects that commitment! Congratulations on finding the car you love, and we're happy to hear you're satisfied with your deal. Thanks again for choosing Town East Ford, and we wish you many happy miles in your new car!