This profile has been claimed by the business owner or representative.
Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Most pleasant car buying experience I’ve ever had. Everyone was so enjoyable to work with. The whole process was very personable and tailored. We had to bring our son with us and they made it fun for him too. I will definitely be a repeat customer
Business response:
We're thrilled to hear that your car buying experience at Town East Ford was the most pleasant you've ever had! That's exactly what we strive for – a positive and comfortable environment for everyone involved. It sounds like our team did a fantastic job making the process personable, tailored to your needs, and even fun for your son! At Town East Ford, we understand that car buying can be a family affair, and we appreciate you mentioning they made it enjoyable for him as well. Your kind words about our team are greatly appre... read more
I spoke with several in sales. Gamaliel sent me a photo of the truck and let me drive it. I liked the truck but got up to leave when he brought out the first figures. I don't understand that shock and awe approach. I ques you want me to think your really working hard to get a deal but I know you have parameters. I don't feel I got a good deal but got the truck I need and enjoyed the fellowship with you and the guys. Your a personable group and did a good job. Best of luck
Business response:
Thank you for the 5-star review and your honest feedback, we truly appreciate it! We're happy you found the truck you needed and enjoyed your time at Town East Ford. At Town East Ford, we strive to create a welcoming and friendly environment where customers feel comfortable throughout the sales process. We understand your perspective on the initial presentation of figures, and we're always looking for ways to improve the transparency and clarity of our communication. We're glad you connected with Gamaliel and the team – that... read more
I like how the service advisor was knowledgeable and was able to explain to me what was needed in my car.
Business response:
Thank you for the positive review! We're thrilled to hear that your service advisor at Town East Ford was knowledgeable and clearly explained what was needed for your car. At Town East Ford, we believe informed customers are happy customers. Our service advisors strive to provide clear explanations and answer all your questions. We appreciate you recognizing this effort.
Blake was great and was more than willing to negotiate a great price on a car.
Business response:
Wow! This sounds like fantastic news! We're thrilled to hear that Blake went the extra mile to find you a great deal on a car. At Town East Ford, we value customer satisfaction throughout the entire car buying process, and negotiation is an important part of that for many customers. We appreciate you recognizing Blake's willingness to work with you. Congratulations on your new car! Please don't hesitate to reach out to Blake or any of our team members if you have any questions or need anything at all in the future.
Completely satisfied with the service that I receive from Town East Ford simply easy process
Business response:
Thank you for the 5-star review! We're thrilled to hear you're completely satisfied with the service you receive at Town East Ford. A simple and easy service process is exactly what we strive for. Thanks again for choosing us!
blake and ozzy were such a great help and got me my dream car. they were very great at explaining everything and getting me the best deal possible
Business response:
Congratulations on your dream car! We're thrilled that Blake and Ozzy were able to help you find the perfect vehicle and answer all your questions. At Town East Ford, we pride ourselves on having a knowledgeable and customer-focused team. Thank you for mentioning Blake and Ozzy by name – we'll be sure to share your kind words with them!
I was kept in the loop,and the repairs were done quickly. My service advisor listened and reiterated back to me my request for repairs. Advised me of other things that needed attention to. No pressure........ Awesome
Business response:
Thank you for the fantastic review! We're thrilled to hear that your recent service experience was positive. Keeping you informed throughout the repair process is a priority for us, so we're happy to hear you were "kept in the loop." It's also great to know that your service advisor actively listened to your repair requests and confirmed them with you. We understand that car repairs can be stressful, so we appreciate you mentioning there was "no pressure" to address additional service needs. Our goal is to provide transparen... read more
Kevin Hudson was professional from beginning to end, providing product knowledge the entire way. I highly recommend him to any and everyone I know in the market for their next vehicle at Town East Ford!
Business response:
Thank you for the fantastic review! We're thrilled to hear that Kevin Hudson made your car buying experience so positive. We appreciate you recommending him to others! Knowing Kevin provided exceptional service and product knowledge throughout the entire process is a true testament to his skills. We'll be sure to pass on your kind words – it will definitely make his day! Thanks again for choosing Town East Ford!
Very good maintenance service. Wouldn't go anywhere else to have my truck serviced. Very nice customer service.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you consider Town East Ford the go-to place for your truck's maintenance needs. We take pride in providing both high-quality service and a welcoming customer service experience. Knowing you wouldn't trust anyone else with your truck is a huge compliment to our service department. We'll be sure to share your kind words with the team. Thanks again for choosing Town East Ford!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,669 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open tomorrow at 8:30 a.m.