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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Awesome experience, I got attended as soon as I got there. Left with a awesome affordable deal.
Business response:
We're so glad to hear you had an awesome experience at Town East Ford! It means a lot to us that you were seen right away and found an affordable deal you love. Our goal is to provide efficient service and great value, so your feedback lets us know we're succeeding. Thanks for choosing Town East Ford!
They were really helpful and knowledgeable for the questions I had. The service was done in time it was promised.
Business response:
We're thrilled to hear you had a positive experience! Thank you for letting us know that our team was helpful and knowledgeable in answering your questions. Equipping our staff to provide informative answers is important to us. We're also glad the service was completed on time as promised. That shows our commitment to efficiency. Thank you for choosing us!
Thanks to Blake and Boris they helped me out a lot. Blake was super helpful he deserves a raise
Business response:
We're thrilled to hear you had a positive experience! A huge thank you for recognizing Blake for his helpfulness, we'll be sure to pass your kind words and recommendation for a raise on to him. We appreciate you taking the time to leave a review and mentioning Boris as well. We're lucky to have such a great team! Please let us know if there's anything else we can do for you in the future.
She got me in immediately. Only had to wait about 45min for oil change and tire rotation. Great job Patricia. Thank you Kaitlynn for getting my apt so soon after I called.
The Town East Ford Dealership provided great service and were very helpful and knowledgeable in handling the needs of my vehicle!
Business response:
On behalf of the entire team at Town East Ford, thank you for the fantastic review! We're thrilled to hear that our service was great and our team was helpful and knowledgeable in handling your vehicle's needs. That's exactly what we strive for! We look forward to seeing you again at Town East Ford for your next service appointment.
Service Crista Harris was great she made sure the MPP plan I had was used because my last I got my vehicle serviced I was told my plan was no longer valid so when I expressed this Crista made sure my plan was in fact valid and made sure I used all my ford points for the other recommended services.
Business response:
Thank you for your positive review! We are glad that Crista was able to help you use your MPP plan on your service. Thank you for your business, and we look forward to servicing you at your next visit!
Tyler Robles listened to my concerns on my 2017 F-350, and was able to order parts I needed. It was very quick and painless! Great job!
Business response:
On behalf of the entire team at Town East Ford, thank you for the fantastic review! We're thrilled to hear that Tyler Robles listened attentively to your concerns about your F-350 and was able to quickly and efficiently order the parts you needed. That's exactly the kind of service we strive for! We'll be sure to pass your kind words on to Tyler. Thank you for choosing us!
Prompt and timely response. Ease of online scheduling and communication. Tyler was attentive and helpful to me.
Business response:
Thank you for taking the time to leave such a detailed review! We're happy to hear you experienced a prompt and timely response, found online scheduling easy, and had clear communication throughout. That's exactly what we aim for! We'll be sure to pass your compliments on to Tyler for being attentive and helpful. At Town East Ford, we value a smooth customer experience, and it means a lot to know we achieved that for you. Thank you for choosing us!
Always bring my truck here for maintenance because I trust the work performed on it when I bring it. Again this time, they did an excellent job with communicating and following up with me on the truck. Also had a recall done to it that I had no idea needed on my f250. Thanks for that Erica.
Business response:
We're so glad you trust us with your F250's maintenance! Thank you for the fantastic 5-star review. Providing clear communication and keeping you informed is important to us, and we appreciate you recognizing Erica's efforts in that area. It's also great we could catch up on that F250 recall for you - safety is our priority! We look forward to seeing you again for your truck's next maintenance needs.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,442 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.