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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Clean. Very friendly staff. Easy check in and check out. I really like the fact that they inspect the vehicle for Free as well making recommendations.
Business response:
We're thrilled to hear you had a positive experience! Thank you for mentioning our clean facilities, friendly staff, and easy check-in/out process. We strive to create a welcoming and efficient environment for all our customers, and it sounds like we achieved that for you. We're also glad you appreciate our complimentary vehicle inspections! Regular inspections can help identify potential issues early on, saving you time and money in the long run. Thank you for choosing Town East Ford!
Jim A. is the ultimate professional and took care of my ride with acceptable service.
Business response:
Thank you for your review! We appreciate you recognizing Jim A.'s professionalism. At Town East Ford, we take pride in having a professional team dedicated to serving our customers. Thank you again for your feedback!
There is not enough words for these guys! Kevin and Jermaine went above and beyond to help me. I’m a single mom of two and in school. Never in a million years would I have thought I would walk out with a brand new 2024!!! The guys were attentive not only to me but my children as well! The process was quick and easy. This was by far the most peaceful purchase of a vehicle I have ever made. Thank you so much Kevin for listening and getting me right, versus just trying to get a sale!! I will definitely send my people to Kevin a... read more
Business response:
This review made our entire day! We can't thank you enough for sharing your experience, Kiana. It sounds like Kevin and Jermaine truly went above and beyond to make your car buying experience a breeze, especially considering you're a busy single mom. At Town East Ford, we understand the importance of attentive service and a smooth process, and we're thrilled they were able to achieve that for you, even keeping your children entertained! Congratulations on your brand new 2024 – that's an exciting purchase! We appreciate you r... read more
I was first time here and was impressed with the quality and knowledge and kindness I received.
Business response:
We're so glad you had a positive first impression! Thank you for mentioning the quality service, knowledge of our team, and kindness you experienced. At Town East Ford, we strive to create a welcoming and informative environment for all our customers, and it sounds like we achieved that for you on your first visit. We look forward to seeing you again soon!
Erica Reeves Took very good care of me and got me taken care of good.
Business response:
We're delighted to hear that Erica Reeves provided you with such excellent care! Thank you for taking the time to recognize her. At Town East Ford, we value going the extra mile for our customers, and it sounds like Erica did just that. We'll be sure to pass your kind words on to her.
My experience with Town East Ford is that the staff was very friendly professional and knowledgeable and a help getting my vehicle back to me at reasonable time.
Business response:
Thank you for the fantastic review! We appreciate you recognizing our staff's friendliness, professionalism, and knowledge. We take pride in our team's ability to explain automotive issues clearly and work efficiently to get your vehicle back on the road quickly. At Town East Ford, a reasonable turnaround time is a priority for us. We're glad we could deliver that for you.
Great experience! Fast and friendly. Had an appointment the next day not so great no one attended me.
Business response:
Thank you for your review! We're happy to hear your initial experience was fast, friendly, and that you were able to get an appointment quickly. We sincerely apologize that no one attended to you during your next day appointment. That's certainly not the standard of service we strive for at Town East Ford. Would you be willing to share some more details about your experience the next day? We'd love the opportunity to regain your trust. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msm... read more
Such a fast and easy trade in process. Very knowledgeable of the vehicles, also very personable.
Business response:
We're thrilled to hear that your trade-in process was both fast and easy! We understand that trading in a vehicle can sometimes be complex, so we strive to make it as smooth and efficient as possible. We're happy to hear we achieved that for you. It's fantastic that you also found our team to be knowledgeable about the vehicles and personable. Having a knowledgeable staff allows us to answer your questions and guide you through the process with confidence. A personable touch makes the car-buying experience more enjoyable for... read more
Price was on the high side but, they helped get my car on the road again quickly.
Business response:
Thank you for your honest feedback. We appreciate you letting us know about your experience. We understand that cost is a major consideration, and we continually strive to offer competitive pricing while maintaining the high quality of service our customers expect. We're glad we were able to get your car back on the road quickly – that's definitely a priority for us! Thanks for choosing Town East Ford!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,694 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open tomorrow at 8:30 a.m.