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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,440 reviews
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GLENWINFREY9's profile image
GLENWINFREY9 
a year ago

Great service. Very helpful and took care of my F150 truck. My service advisor was great, looking forward to do business again. 

Business response:

We're thrilled to hear you had a great service experience with your F150! Thank you for the 5-star review. Looking forward to seeing you again soon! 

MCCLURE3000's profile image
MCCLURE3000 
a year ago

My advisor, Jim Artrip, rocks! ! He always gets me in and out and has a great attitude. 

Business response:

We're thrilled to hear you had a fantastic experience! Thank you for the 5-star review. We appreciate you recognizing Jim's efficiency and positive attitude. We'll be sure to pass on your kind words to him! 

jaime.rdgz.89's profile image
jaime.rdgz.89 
a year ago

Good attention, explain very well every changes, they informed about recalled and help me with that. 

Business response:

Thank you for your positive feedback, from all of us here at Town East Ford! 

Arthurw64's profile image
Arthurw64 
a year ago

Farle was excellent to work with and very accommodating. The vehicle I bought appears to be in excellent condition. 

Business response:

Hi Arthur, Thank you for your review. We are pleased to hear that Farle provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again. 

JAMES.BAKER0's profile image
JAMES.BAKER0 
a year ago

I’m 65 and been driving Ford trucks a long time. Shannon in service is the Best I have ever dealt with. I will follow her anywhere she goes. She k owes Fords and customer service. 

Business response:

Hi James, Thank you for your review. We are pleased to hear that Shannon provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again. 

jorgedl6's profile image
jorgedl6 
a year ago

Keep me updated all time, and explained clearly about my vehicle issues and very happy 

Business response:

Hi Jorge, Thank you for your review. We are pleased to hear that David provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again. 

felton_felton's profile image
felton_felton 
a year ago

Excellent service no problems. Service rendered was efficient and helpful. I was surprised by the time it took for .y oil and filter change. 

Business response:

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again. 

Ashleyemily7917's profile image
Ashleyemily7917 
a year ago

Customer service is top of the line. They go above and beyond To help a customer reach their dream car. Everytime i purchase a car or truck i will go see them.Ray has made me a believer that you can reach the stars. I tell ALL my freinds and family to go see them at town east. The sales rep. Dallas is my new freind there. Him and Ray and rest of the team make you feel at home and welcomed. 

Business response:

Hi Ashley, Thank you for your review. We are pleased to hear that Dallas and Ray provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again. 

Ez Smiff's profile image
Ez Smiff 
a year ago

The team scheduled my appointment and kept me updated. I was informed that my oil change would be free, but was later informed there was no general maintenance contract. I was provided a discount on the service. I was kept up to date during the wait. Overall, the experience was great. No complaints. 

Business response:

Hi Ez, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again. 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,440 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open at 8:30 a.m.