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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Would recommend Blake Smithers to anybody who trynna have somebody go out of his way to help you and make sure you have a good process getting your car he even gave updates on my car when it was getting fixed and sent me pics of it would recommend to talk to him when looking for your next vehicle❗️
Business response:
Thank you so much for the fantastic 5-star review and for recommending Blake Smithers to everyone! We're thrilled to hear you had such a positive experience. It sounds like Blake truly went above and beyond to ensure a smooth and informative process for you. His commitment to keeping you updated on your car's progress, including sending pictures, demonstrates exceptional customer service. That's exactly what we strive for at Town East Ford, and we appreciate you recognizing Blake's efforts! We'll be sure to pass along your k... read more
We worked with Juan, Angie & Junior. They were all very easy to work with. We drove around & tried different cars & came back to Town East. Angie made sure the car was clean & fueled up. We went in preauthorized & Junior offered but did not push us to run it through other places. Thank you
Business response:
We're thrilled to hear you had such a positive experience working with Juan, Angie, and Junior at Town East Ford! Finding the perfect car can involve some exploration, and it sounds like they made the process smooth and enjoyable. We appreciate you mentioning that they were all easy to work with. We strive to create a relaxed and helpful environment for our customers, and it seems Juan, Angie, and Junior achieved that perfectly. It's fantastic that you were able to test drive different cars to find the right fit. We're glad ... read more
Austin could not have been any better or nicer. Explained my options and got me in and out like he said he would. Greeted me quickly and friendly, you’ve got ya a good man there.
Business response:
We're thrilled to hear you had such a positive experience with Austin! It sounds like he went above and beyond to explain your options and get you back on the road quickly. We appreciate you mentioning his friendly and efficient service – that's exactly what we aim for at Town East Ford. We'll be sure to pass along your kind words to Austin, he'll definitely be happy to hear it! Thank you for choosing Town East Ford!
El mejor de los dilers de el metro plex muy buen servicio departe de la personas que me atienden
Business response:
¡Gracias por elegir Town East Ford y por dejarnos una reseña tan fantástica! Nos sentimos honrados de ser considerados el mejor concesionario del Metroplex, eso significa mucho para nosotros. Nos esforzamos por brindar un servicio excepcional a cada cliente, y parece que nuestro equipo cumplió con sus expectativas. ¡Agradecemos que reconozca sus esfuerzos! Gracias nuevamente por su negocio. ¡Esperamos superar sus expectativas nuevamente en el futuro!
Got in quick and easy! Couldn’t have asked for better service. Hooked me up and got me right.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your experience was quick, easy, and exceeded your expectations. We strive to provide efficient service and ensure customer satisfaction. We appreciate your business!
Quick service processing. Loved that ride share was provided both ways. Fantastic customer service from the first person to greet me to the last person that took my payment and everyone in between.
Business response:
Thank you for the fantastic 5-star review! We're thrilled to hear that your entire experience was exceptional, from the quick service processing to the friendly customer service. It means a lot to us that you appreciated the ride share service we provide. We want to ensure getting your car serviced is as convenient as possible. We're also delighted to hear that everyone you interacted with, from the first person who greeted you to the person who took your payment, provided fantastic customer service. At Town East Ford, we st... read more
Good customer service excellent help Austin was a really good help on getting my truck fixed
Business response:
Thank you for the fantastic review! We're thrilled to hear that you received both good customer service and excellent help from Austin. It sounds like he went the extra mile to get your truck fixed! At Town East Ford, we strive to provide exceptional service and ensure our customers leave happy. We'll be sure to pass your kind words on to Austin - he'll be delighted to know he made a positive impact. Thanks again for choosing Town East Ford! We look forward to seeing you again next time.
I have never had a better experience in buying a car. Great salesman and great finance manager.
My service representative was great. She was efficient and paid attention to all of my concerns. She got me taken care of and out of there.
Business response:
Thank you for the positive review! We're thrilled to hear that your service representative provided you with an efficient and attentive experience. It's important to us that our customers feel heard and well-cared for. We appreciate you mentioning that she addressed all of your concerns. At Town East Ford, we take pride in listening carefully to our customers and ensuring their needs are met. Thanks again for choosing Town East Ford! We look forward to seeing you again for your next service appointment.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,803 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.