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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Jim was excellent as always. The service department got my bronco in and out super fast.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your recent service experience was excellent, and that Jim provided his usual outstanding service. At Town East Ford, we strive to provide exceptional customer care and efficient service, and it sounds like we achieved that for you. We're especially grateful for you mentioning Jim by name. It's always rewarding to hear positive recognition for our team members. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciat... read more
Everytime I call they get me in and handle the job thanks Jim & Tyler for your help
Business response:
Thank you for the fantastic review! We're thrilled to hear that you consistently have a positive experience when you call to schedule service, and that Jim and Tyler are helpful in getting you taken care of. At Town East Ford, we strive to make the service appointment process convenient and efficient. It sounds like Jim and Tyler are doing a great job! We appreciate you mentioning them by name – recognizing outstanding service from our team members is important to us. We'll be sure to pass your kind words on to Jim and Tyler... read more
Although the dealership has done magnificent job in helping keep my pickup in top condition. It is Jim that makes it so wonderful for me. He always takes great care of me. He is the main reason I'm always coming back for service. Thank you Towneast Ford and thank you Jim
Business response:
Thank you for the fantastic review! We're thrilled to hear that you've consistently had a positive service experience and that your truck is being kept in top condition. At Town East Ford, we take pride in providing exceptional service, and your kind words confirm our commitment. We're especially grateful for you mentioning Jim by name and recognizing the outstanding service he provides. It's always rewarding to hear when a specific team member makes such a positive impact. We'll be sure to pass your kind words on to Jim – h... read more
We were very well taken care of during our time here. I would recommend over and over again!
Business response:
Thank you for the fantastic review! We're thrilled to hear you were very well taken care of during your visit. Knowing you'd recommend us over and over again means a lot to our team. At Town East Ford, we strive to provide a positive and memorable experience for every customer, and it sounds like we achieved that for you. We appreciate you being a promoter of Town East Ford!
Vehicle was brought in for service and everything was taken care during this time. I will bring it back when it’s due again.
Business response:
Thank you for the positive review! We're happy to hear that your vehicle received thorough care during its recent service. Our goal is to ensure your vehicle leaves our shop in top condition, and we're glad we achieved that for you. At Town East Ford, we take pride in providing comprehensive and high-quality service. We appreciate your confidence in us, and we look forward to seeing you again for your next service appointment.
Good and helpful. Everyone is nice and courteous. They try to be very accommodating to the customers.
Business response:
Thank you for the positive review! We appreciate you recognizing that our team is good, helpful, nice, courteous, and accommodating. Creating a welcoming and positive environment is important to us, and we're glad our staff made you feel that way. At Town East Ford, we strive to provide exceptional service and ensure each customer feels valued. It's rewarding to know that our efforts to be accommodating are appreciated. Thank you again for choosing Town East Ford! We look forward to seeing you again soon and continuing to pr... read more
Very helpful and touch out the time to help me and making sure that I made home
Business response:
Thank you for the fantastic review! We're thrilled to hear that our team was very helpful to you. We appreciate you recognizing their efforts in ensuring you made it home safely. Thank you again for choosing Town East Ford!
They took good care of my car and got right on fixing it. I didn't have to wait to long. My service guy Taylor messaged me throughout the time my car was un the shop. He answered all my questions. I'm glad my car was under y'all care.
Business response:
Thank you for the fantastic review! We're thrilled to hear that we took good care of your car, addressed the issue promptly, and minimized your wait time. That's exactly what we strive for! It sounds like Taylor, your service advisor, played a key role in your positive experience. We appreciate you mentioning his clear communication and willingness to answer your questions throughout the service process. We'll be sure to pass your kind words on to him! At Town East Ford, we value customer service and keeping you informed. Ta... read more
They were very people oriented. I felt very comfortable negotiating with the Team. I will choose the dealershop first looking for vehicles in the future. And recommend to friends and family looking for a new vehicle.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you had a positive and comfortable experience negotiating with our team. Building trust and rapport with our customers is a priority, so knowing you felt comfortable is very rewarding. At Town East Ford, we strive to create a welcoming and transparent sales environment. We're glad to hear we achieved that for you, and that you'll consider us first for future vehicle needs! Your willingness to recommend us to friends and family means a lot. Thank you again for ch... read more
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,981 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.