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Toyota Northwest Edmonton
- Car Dealers
- Edmonton, AB
About this business
Location details
14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Prius C 4 door Hatch Back" I got your e-mail this morning asking for a review...well you asked for it. I bought a brand new Prius off the Showroom floor in March. In August it wouldn't start. The vehicle has had to be towed twice and driven twice to the service center. It is still there (September 8th). The first time they did nothing but charge the battery, second time replaced the battery, third time replaced a fuse, this last time they still have no idea what went wrong. They gave me a loaner that I don't like to drive (... read more
"Absolute Joke!" Its bad enough that I had no vehicle for couple days because of the long weekend. I had finally got roadside assistance to drop my car off at the dealer. The following day not one person called me through out this whole day, I took the day off from work hoping my car would be done and ready for the next day. All I wanted was an update so I could plan for a way to get to work. I called service once in morning, was transferred to the technician Oliver his name I believe? Didn't answer so I left a voicemail, th... read more
"A few words is not enough to tell you how dissapointed I am " To whom this may concern, You don’t know me, but I am a woman who bought a Toyota Tacoma from “Northwest Edmonton Toyota” on Saturday, June 9, 2018. I started communication with Ali Sahly on May 14 via email. In no time, we established the truck I had wanted. This truck was an orange TRD sport upgrade Tacoma. It was ordered, I even put a 500$ deposit on it so it would be held for me when I was ready to pick it up. That date was established quickly as well. I arri... read more
"Felt cheated. Complain about the sales." Bought new Corolla little over two years ago from this delearship before it moved to 137 Ave location. The sales person then told me that the car did not have heated seats and the remote opening of back trunk but they will do it for me. They did the heated seats very quick but not the remote opening of trunk. I took the car for service may be 5 times already and every time I mentioned it to them. Nothing happend, Today I was there for service so, inquired again, service lady asked me... read more
"Be ware of this dealership!" Be ware of this dealership! Just bought a Sienna this month and found two added on services which was $600 they sneaked into my bill and we also spend $2600 for 3M and other plus services. First, all these paid for service which they told us would be life time warranty were found declined in our files, that meant we would not have access to any warranty at all in the future. Second, when we came back from our service, we even double checked with the tech if the 3M film was put on or not. They to... read more
"No Pressure, Wasn't Sketchy" Toyota Northwest is clearly centralized around customer service well before the sale or profit, and you can feel it immediately when you walk in the door. The stance seems to be developed around answering your questions, and providing you with information you request, rather than pushing you towards making a sale or upselling. Best part, the word "Pre-Approval" wasn't said once until I was absolutely ready for it. Unfortunately did not buy a vehicle due to my financing options, but I will be bac... read more
"DON'T TRUST THESE GUYS" rated them 5/5 but revising to 1/5. THESE GUYS ARE LIARS. I contacted their General Manager Aaron Buck and he basically told me in gentler words to GET LOST I PLAN TO ESCALATE MY COMPLAIN TO TOYOTA CANADA They said they will update my maps at the time purchase- that didn't happen. They didn't provide me with the LUG NUT KEY and refuse to do so What CRAP CUSTOMER SERVICE
"Absolutely Terrible Service " Went there for 96 000 maintenance. When I booked they said they would honour a discount I receive from another Toyota. They didnt honour the discount on the parts. We spent nearly $800.00 They didnt even wash the vehicle. They took a floor mat. A month and a half after our visit the drivers side wiper blade broke which they unnecessarily replaced. They wouldnt replace it as a courtesy. I would not recommend this place to my worst enemy.
"Sincere and proffessional service" I brought my car in to have its engine checked because I heard strange rattling sounds. It seems that the noise was something on a tire cover and after arriving the Toyota Northwest Edmonton service centre the sound disappeared. Nonetheless the service staff checked engine thoroughly to make there would be no problem.
Frequently asked questions about Toyota Northwest Edmonton
How is Toyota Northwest Edmonton rated?
Toyota Northwest Edmonton has a 4.7 star rating with 10,144 reviews.
When is Toyota Northwest Edmonton open?
Toyota Northwest Edmonton is closed now. It will open tomorrow at 9:00 a.m.