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Toyota Northwest Edmonton
- Car Dealers
- Edmonton, AB
About this business
Location details
14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Nice salesman. Not so much after sale benefits" The salesman was nice and a gentlemen?. He offered all the help he could do. The car was a little overpriced though. He tried to help with the price as much as possible and gave me small gifts with the car. The financial department gave me exterior protection package that I feel now a little more expensive than specialized detailing workshop in the city. The financial employee was not bad but could be more friendly especially after purchase. His attitude changed a little after... read more
"I wish I could rate him ZERO star" Alan is an awful person that I have to say. Very impolite and treat customer as garbage if you wont buy from them. As a sales manager, he is awful as well when solve problems for customers. He will never answer your call and very arrogant. When you say you will bring your complaint to AMVIC he will finally return your call but blame all problems to his sales employee. I cannot understand how this kind of person become a sales manager. I guess toyota northwest have lost many business becaus... read more
"never come back" my 2013rav4 under warranty.they repair charge for $1800.then I go to TOYOTA ON Trail.they no charge. UNDER WARRANTY .WHY CHARGE?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!xxxx YOU !TOYOTA NORTHWEST EDMONTON
"Very bad " They have sold the car for 7000$ more than other dealership and they don't take care the customer, just because they want your money
"No one was interested in selling me a car!" Walked in today to purchase a rav 4 for my daughter. It was around 10 am no one in the dealership. I arrived through the side doors and walked passed a bunch of offices with salespeople sitting at their desks. Walked around 3 rav 4’s they had in the showroom opened the doors on all 3 as well as the hatches still no one came around to see if I needed any help. Receptionist even seen me walking around and never bothered to acknowledge. So I left back out the way I came in and passed... read more
"deceived" I don't recommend trading a car when they don't explain why your cost would balloon and will sell you insurance you do not need. and I found out later thru a friend I met who was a victim as well. that is when i looked into my contract and it is too late. as a matter of fact, they were collecting 500 before checking my credit. when we told the finance guy no we will just come back they insisted and said they will waive the fee. how could you collect a fee just to check the credit? amvic should know about this. i m... read more
"Very Disappointed!" Brought my truck in for a rear wheel bearing replacement. I knew going in it was going to be expensive and I had no problem with the price quoted for the job. Wheel bearing was replaced and the truck runs great now. However...... Service advisor calls me and says that the mechanic is having problems removing the speed sensor dealing with my wheel bearing replacement. Says that I would have to pay for the part if he broke it. Says he's having troubles because the sensor is rusty. (IT"S PLASTIC) I'm guessi... read more
Business response:
Hello Jason, Thank you so much for reviewing your experience with us! We really appreciate it! I'm sorry for any inconvenience this may have caused you. I would like to speak with you to see if there is any way I can help resolve this issue. What is the best way of contacting you? You can reach me at 780-478-8300 or by email rsewak@toyotanorthwestedmonton.com. Roneil Sewak - Customer Relations Manager
"A few glitches, but..." I brought my Yaris in for an airbag recall. I was aware that the replacement took about 3 hours, so I dropped it off at 7:15AM. TNW was the only dealer that offed a shuttle bus service to Spruce Grove, so that was a major factor in my choice of service shops.. The young lady I talked to was friendly and courteous, but as she left me, she mentioned it was an all-day job. I didn't think anything of it. The shuttle left right on time at 7:30, and I was home bright and early. The driver (Salim) was polit... read more
"We had to convince them to let us leave!" My boyfriend and I visited this dealership last night. We were hoping to test drive a C-HR but upon learning it wasn't all wheel drive my boyfriend wasn't interested. We know what we're looking for and though we knew and stated we weren't interested in a bigger SUV we decided to drive a highlander anyways. Afterwards we said that it really wasnt a vehicle for us we had to state over and over why. Finally it seemed like we would be able to go but my boyfriend asked for the guy's card... read more
Business response:
Hello, Thank you so much for reviewing your experience with us! We really appreciate it! I'm sorry for any inconvenience this may have caused you. I would like to speak with you to see if there is any way I can help resolve this issue. What is the best way of contacting you? You can reach me at 780-478-8300 or by email rsewak@toyotanorthwestedmonton.com. Roneil Sewak - Customer Relations Manager
Frequently asked questions about Toyota Northwest Edmonton
How is Toyota Northwest Edmonton rated?
Toyota Northwest Edmonton has a 4.7 star rating with 10,144 reviews.
When is Toyota Northwest Edmonton open?
Toyota Northwest Edmonton is closed now. It will open tomorrow at 9:00 a.m.