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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,757 reviews
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Kevin's profile image
2 years ago

New Camry hybrid The whole staff was very professional. No high pressure. I had talked to a salesman about a new Camry Hybrid. I got a couple of follow calls and told them I was still interested. About 10 days later they had Camry hybrid xLE being delivered and the buyer had backed out of the deal. I gave them a deposit over the phone a picked the car up that day. Very happy with the whole process. 

Sue's profile image
2 years ago

Reputable dealership First I’m grateful they have shuttle service and they are a part of the very personable. Great service staff in taking care of you and understanding of price. Clean waiting room. 

L. Natividad's profile image
L. Natividad 
2 years ago

Good service and pleasant service people.Explained An agent greeted you once you park your car.you are informed as to how long the service would take .He explained what they checked & told you the results before they gave you the bill. 

Don's profile image
2 years ago

Excellent service Oil change only took about 1/2 hour plus found problem with battery. Great that avoided later problem by replacing battery. Appreciate the preventative maintenance checks to avoid future issues. 

Robert's profile image
2 years ago

Best crossover available I bought a Toyata RAV4 hybrid. Had issues with waiting for delivery, and some transportation damage which they promptly fixed to my satisfaction. They beat Honda’s delivery date, and we’re very courteous throughout the process. The dealership gave me a lifetime warranty on the batteries and power trade for free, and 10 years electrical warranty was reasonable, which gave me 5 years of Toyota Care maintenance free. And 10 years road-service. Really love how the vehicle rides, looks and handles. 

Chris's profile image
2 years ago

Easy-going, reliable atmosphere It only took them a half hour to get my oil change done rather than the full hour I was expecting, so that was a pleasant surprise. 

Mary Jo's profile image
Mary Jo 
2 years ago

Appointment for oil change Easily made an appointment online for an oil change. They recommended a few other checks because of our mileage. Using the service department at this dealership has worked great for us! 

Phil wardell's profile image
Phil wardell 
2 years ago

Service Went for lube and rotation they told me not quite ready for lube, they did rotation. I appreciated their honesty. Some places would have went a head and did it anyway. Thank you Toyota of Grand Rapids. 

Judy's profile image
2 years ago

great job and employees were wonderful They told me it would take about 2 hours......it was 1 hour and 45 minutes and everything was done. They did a little extra also...dash lights weren't working. 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,757 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.