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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,757 reviews
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Michael's profile image
Michael 
2 years ago

Pleasantly Shocked !! To be honest I’ve had several really really bad experiences with this dealership’s service center. Never because of the service techs… I was forced ti give them one last shot recently when I needed two rear axle seals fixed and my new mechanic didn’t want to tackle something so laborious and costly. I have to admit my experience this time was amazing. Cooper my service tech was awesome the overall entire experience was quite pleasing and very easy going and was handless promptly and professionally, unli... read more

Hollylou's profile image
Hollylou 
2 years ago

Love these guys!! Always easy getting my oil changed for a great deal. If you buy a car from them, you get lifetime oil changes for your car. The waiting area is great-coffee, cable and comfy chairs. Service is quick and thorough. Plus they have a shuttle to take you wherever. 

Andrew's profile image
2 years ago

Service department Ron was very helpful and his recommendations for my Tundra was the exact service I was looking for. The waiting lounge was cozy and comfortable. 

Anna's profile image
2 years ago

Oil change The man, Devon, who assisted me was kind and helpful. I added a tire rotation on to my oil change and the services only took 40 minutes. It was great! 

Jim's profile image
2 years ago

Fast, quality service. A routine 35k service that identified a failing battery which was replaced under warranty. Very good service! Like that you can wait for service to be completed. 

Cindy's profile image
2 years ago

Thanks for making it so Easy Just in for 15,000 mile checkup so I waited for my car. Cozy, quiet and warm by the fireplace. My car was ready in a little less than an hour. Devon checked me out and he was super. He took his time explaining to me something that I didn't quite understand and was very helpful and patient. A well-run shop! 

Sara's profile image
2 years ago

Great experience Service staff was super friendly, helpful to let me know best service to have done, and they got the job done quick! Thank you so much! 

Brian's profile image
2 years ago

Great service Have serviced our Sienna since moving here 6 years ago. Professional, courteous, not pushy, reliable. Have worked with several service personnel - all great, helpful, knowledgeable. The preferred service package of 3 oil changes and tire rotations is a great value. Haven’t bought a car here yet since we don’t need to replace yet. I did talk to sales reps while my car was serviced last year. Liked them a lot. But can’t really comment on buying process 

Silverwolfrn's profile image
Silverwolfrn 
2 years ago

Good people doing quality work Bought 2 cars from Darren. Excellent service, no games, good selection of cars (we bought during the shortage of 2020). Highly recommend this dealership to anyone interested in buying a car. 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,757 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.