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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,761 reviews
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Deborah's profile image
Deborah 
3 years ago

Great Service I’ve been a customer since Dec 2012 and I’ve always had great service. My oil changes are inexpensive because I’ve been a long term customer which is awesome. The lounge is clean and bright. Coffee and tea are free. I wouldn’t go anywhere else. 

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Clarence Henderson 
3 years ago

Very pleased Customer Great Customer service !! Very honest and tale the time out to make sure you understand everything about your car. I didn't buy my Toyota there but' I wish I had . My next one will come from them. 

Jane W's profile image
3 years ago

Good Service First time here for maintenance on car purchased from this dealer. Pleased with service and customer rep. Had a question for the rep who sold us the car and he took the time to answer it and to make sure we had everything we needed! 

Prius V lover's profile image
Prius V lover 
3 years ago

Great service I arrived on time yesterday and they were ready for me. In spite of being very busy they took time to ask if I had any other concerns or questions before they started on my standard oil change and tire rotation. The car was ready when they promised and I got a call to that effect. All in all a good experience. 

Dan's profile image
3 years ago

Good prompt service Great service. Timely completion. Friendly and helpful staff. Ron is a professional! They checked for service bulletins and I really like the tire wear and alignment check when driving in. 

Doug's profile image
3 years ago

Great Service Great customer service everything was upfront price and service they were doing Car was done when they said Representative was very friendly and knowledgeable I would recommend them to anyone 

Roberta's profile image
Roberta 
3 years ago

Great Service Great Service! Understanding, helpful and accommodating! Thank you! Keep up the great work that you all do most importantly those behind the scenes. It is very much appreciated! 

Rick K's profile image
3 years ago

Everything went as promised When I pulled in they were very busy. However my rep saw I was there and let me know to go into the waiting area and he would be with me shortly. When it was my turn he came and got me. We reviewed what needed to be done, what the cost would be and about how long it should take. Everything went as promised, very comfortable accommodations while I waited. Overall a very good experience, again. 

Rick's profile image
3 years ago

See above review Had to have the brakes bled to remove air from the brake line ASAP. Ron in the service department got us in right away to get it fixed. Very reasonable cost. fast service plus an over all check of our car's condition. He explained what all they found and how it was now safe to drive. 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,761 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.