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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,757 reviews
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Leonora's profile image
Leonora 
2 years ago

Worth the wait Professional, great transportation service while I waited. Very clear explanation of services and required follow up instructions. Clearly explained what was evaluated. Worth the wait, friendly, respectful. 

Kathy Scully's profile image
Kathy Scully 
2 years ago

Great service! Great service department. Very clean, with a professional, friendly staff. Appointments are easy to set up and they keep you up-to-date as to how the appointment is moving along. 

Lorie's profile image
2 years ago

Camry Oil Change Kyle did a great job getting my car checked in at the end of the business day. Stayed after closing to finish up paperwork. Made sure I had a ride before he left for the day. 

Kathy's profile image
2 years ago

My 2017 Camry required Maintenance visit and care Toyota of Grand Rapids always exceeds my expectations. The waiting room is clean and inviting. The service tech Devin was very helpful, professional and knowledgeable. I am extremely pleased with my last service visit! 

Greg Oudersluys's profile image
Greg Oudersluys 
2 years ago

Always a great service department. Adnan was my service writer who did an awesome job. Fastest oil change I've ever had there in about 7 years. And thorough. I'll be back! 

Satisfied customer's profile image
Satisfied customer 
2 years ago

Encounter best advisor Brianna was the best advisor I have ever had at the dealership. She explained everything and gave best advise for my service on that day. 

Joe's profile image
2 years ago

Top Notch Setvice! Many thanks to Cooper and a persistent tech staff for successfully ferreting out and fixing a perplexing Bluetooth problem with my Highlander. Courteous, efficient, and customer-oriented. Thank you!! 

Jonna's profile image
2 years ago

Scheduled service This was my third attempt for service due to scheduling issues. I was notified in advance about 3 hour delay. Bri Armano checked me went over my service and made arrangements for shuttle as there was the long weight time. Went home and Bri called me about 2 hours later saying car was done. Shuttle came and picked me up. Bri checked me out. She was very polite and helpful. Very good customer service skills 

Tammie S's profile image
Tammie S 
2 years ago

Awesome experience The best customer service experience ever!! Can’t say enough how nice it is to deal with pleasant, knowledgeable people. Great service on my car and quick drop off and pick up!!! Best dealership I’ve ever dealt with! Highly recommend 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,757 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.