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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,757 reviews
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Larissa's profile image
Larissa 
2 years ago

Overall great experience My first experience at Toyota of Grand Rapids was incredible. My representative Kyle was AWESOME!!! Very honest and fast service! I definitely will be back. 

Gail's profile image
2 years ago

Is checking tire pressure routine ? I appreciate how quickly I can have my car serviced. The time it takes for an oil change makes me smile— a bit long, but a nice waiting area and a price break which I totally appreciate. 4stars because b/c this is the 2nd time I drove off with tire pressure light still on (despite asking specifically to have tire pressure checked😬😳🤓). 

Tricia W.'s profile image
Tricia W. 
2 years ago

Excellent service, given location compared to befo I very much enjoyed having my vehicle serviced professionally and timely before a holiday trip. I only marked as a 4 b/c I let person I work with know possible leak in 1/4 tires. I got car back he said nothing was noted, the next day that tire was low again...I don't think it was considered. 

Ron heyboer's profile image
Ron heyboer 
2 years ago

Nice place and friendly staff. Had 2:15. Appointment, drove in at 2:10. Had tire rotation and alignment check. After hour and 15 minutes of waiting, went back to check. Finally got out at 3:45. An hour and a half for this !! Are you kidding me ??? 

Beth Reimel's profile image
Beth Reimel 
2 years ago

Toyota of Grand Rapids Review Very positive The check in staff was very professional and courteous. The work was well done to my satisfaction with careful attention to details. The service area is clean and organized as well 

Olga's profile image
2 years ago

Great service!!!! Friendly, professional customer service, spotless lounge, spotless bathrooms, coffee, tea, hot chocolate, TV, comfy lounge chairs with fast service. I was very satisfied with my visit. Plus great savings with the purchase of a maintenance package. Highly recommend. 

Brad's profile image
3 years ago

Two thumbs up! Great experience! Aaron is a great service manager, a good communicator, and efficient. I have no complaints about Toyota of Grand Rapids. I plan to buy my next Toyota there. Erik C. was an excellent salesperson, no pressure, details when asked - great buying experience! 

J. Michael's profile image
J. Michael 
3 years ago

Great All-Round Toyota Dealership I purchased a new 2021 Tundra from the dealership and then purchased 4 all-terrain tires from their tire center. The service department also applied the protection package (interior seat protection, rustproofing, paint protection) to the truck. I also was able to pick up a couple of truck accessories from their Parts department. All in all, I am very pleased with how the truck turned out and with the service I received from both the salesman who sold me the truck and the finance manager. 

The Smiths's profile image
The Smiths 
3 years ago

Very pleased Jason in sales was very helpful in getting us our new Camry. Love the car and very pleased with the whole experience. Thank you Jason! 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,757 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.