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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,757 reviews
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Flennifer's profile image
Flennifer 
2 years ago

Best Service Possible Toyota GR MI I have been coming here for auto/service/repairs since 2019. This place consistently has the best service. this is HANDS DOWN the best place to get auto work/service done. My car was side swiped while parked, they discussed several options for repair. They also helped me discuss possible preventative measures for the future. Brianna helped me find a place to install a dash cam with front and rear camera motion activated while vehicle is parked. I love this dealership so much. The waiting ar... read more

Bob DeJongr's profile image
Bob DeJongr 
2 years ago

The work was well done! I appreciate their service We’ll done!!! The service was done on time and with care. I’ll be back the next time I need service. I appreciate how they cared fit my car. 

Jim's profile image
2 years ago

Service excellent. Service was prompt with no surprises. All systems & measurements were addressed & answered. Short wait and car in good order. Will visit again as dealer knows my car. 

J Pappenheimer's profile image
J Pappenheimer 
2 years ago

Great customer service Great customer service, and did the service in a great, efficient timeframe. The waiting area was clean, and comfortable during the wait. Will be returning for future service needs 

Bob Dever's profile image
Bob Dever 
2 years ago

Kyle was great! You have a great employee. Kyle checked us in & was very nice & a pleasure to deal with. We trust our Toyota dealership wherever we go. On the road we always look for a Toyota dealer if we break down. Our sienna has 186,000 miles and still going strong. 

Tim's profile image
2 years ago

Exceptional Service Kyle Kohl in service is straight forward. They were swamped and overbooked which he told me up front and provided an estimated time. Great news is they completed prior to. Thanks Kyle. 

Business response:

Great to hear, thank you Tim! We look forward to seeing you again. 

Brenda's profile image
2 years ago

Service on my Toyota RAV4 Kyle kohl at Toyota was very kind and communicative during the entire process. I trust him completely for any concerns with my car. I will return for any and all future services. 

Diane McLeod's profile image
Diane McLeod 
2 years ago

Great service Highly recommend Toyota of Grand Rapids. I am always happy with their service and the staff could not be more helpful!! Services are reasonable as well. 

Kathy's profile image
2 years ago

Great service I’ve had lots of issues getting my Nissan serviced at both of the Nissan dealerships in grand rapids. Since I used to own an Avalon, I contacted Bruce to see if I could get a tune up. He is always so professional and positive and he scheduled it for within a couple of days. I used the shuttle service and the driver, Bob also was very courteous and kind. I highly recommend Toyota of Grand Rapids. My next car will almost certainly be a Toyota! 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,757 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.