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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,617 reviews
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Phyllis's profile image
Phyllis 
3 years ago

Tire replacement Had a very good experience. Only negative was getting a tire to replace a tire with a slow leak. That took some time and some effort to get the information & communication so that I could come in at the right time to get it done. Overall Toyota of Grand Rapids does a very good job in my experience. 

KD's profile image
3 years ago

Toyota of Grand Rapids Greeted quickly and pleasantly. Reviewed services my car needed that visit with associated cost plus ordered a part for future repair. Friendly staff and clean garage/wait area. 

Dennis's profile image
3 years ago

My oil change. Like the prompt service. My appointment was for 9AM. Took care of the paperwork and turned over the key by 8:50. Staff was friendly. Took a little over an hour for an oil change, tire rotation and safety inspection. Two employees both told me that they are looking forward to the expanded service center that is soon to open. They expect wait times to improve. Meanwhile the waiting area is clean with a nice coffee bar. 

R Bosch's profile image
R Bosch 
3 years ago

Service advisor/service Service advisor was new and did not seem well informed about my service results and my parts order status. He gave me different information than the manager did. After the oil change, there appears to be drops of oil on garage floor 

Jan's profile image
3 years ago

Toyota of Grand Rapids Facilities are clean and comfortable. Cooper did a great job of checking me in and answering my questions. Work was done in a timely fashion. 

Amar's profile image
3 years ago

One stop for your car Simply Great place to do the service, buy cars… what not friendly staff… good ambiance… internet service.. good coffee… child play place … I have not done car services any other place in GR 

Bruce B's profile image
Bruce B 
3 years ago

Toyota of Grand Rapids Best deal in Grand Rapids for oil change and tire rotation! Service advisors are top notch and always keep you updated as to the status of your vehicle. Thanks Aaron, great job. 

Jan's profile image
3 years ago

Toyota on 28 th street- a wonderful place to go I worked with Paul. Wonderful experience. He was so helpful. Had to put new struts on front and back and back. And saved me money 

Jan's profile image
3 years ago

Excellent service! Paul was efficient, and kind. The service was timely. This dealership has given me excellent service for 16 years on the same car, and it is still a reliable car! 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,617 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.