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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They crashed a friend's truck on a test drive, he didn't even have his truck for months since they couldn't fix the issues he was having with the truck, and now they're just giving him KBB value for the truck to sell him another one. All the while he was still making payments on his truck, that he wasn't even getting to drive. Pathetic. If you're looking for the right vehicle or other dealer services/repairs, or at least decent customer service, stay far away. This dealership is one of the most incompetent all around, obviou... read more
POS PEOPLE. CANT OWN UP TO THEIR OWN FAULTY MISTAKES. GTFOH
A buddy of mine took his truck there to get services, took about 3 month without them even fixing the issue. They then took the truck on a test drive and crashed it, they refused to to compensate him other than to give him KBB trade in value (despite him paying for the 3 months not having his truck), while up selling him into a new truck. Would not recommend getting your truck serviced on or anything at this place.
Business response:
James, thank you for your feedback. We are sorry to see that we did not hit the mark for you during your time with us. Management would like the opportunity to discuss this matter further. What is the best way to reach you? You can also email us directly at customercare@obrienautogroup.com. Thank you, -Toyota of Kirkland
Holding people vehicle for 3 months, not attaching driveline correctly and then crashing it while on a test drive. Not good, not good at all. You might want to think twice about this dealership.
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.2 star rating with 6,654 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is closed now. It will open at 10:00 a.m.