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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They crashed a friend's truck on a test drive, he didn't even have his truck for months since they couldn't fix the issues he was having with the truck, and now they're just giving him KBB value for the truck to sell him another one. All the while he was still making payments on his truck, that he wasn't even getting to drive. Pathetic. If you're looking for the right vehicle or other dealer services/repairs, or at least decent customer service, stay far away. This dealership is one of the most incompetent all around, obviou... read more
POS PEOPLE. CANT OWN UP TO THEIR OWN FAULTY MISTAKES. GTFOH
A buddy of mine took his truck there to get services, took about 3 month without them even fixing the issue. They then took the truck on a test drive and crashed it, they refused to to compensate him other than to give him KBB trade in value (despite him paying for the 3 months not having his truck), while up selling him into a new truck. Would not recommend getting your truck serviced on or anything at this place.
Holding people vehicle for 3 months, not attaching driveline correctly and then crashing it while on a test drive. Not good, not good at all. You might want to think twice about this dealership.
What a waste of a company. All they care about is profits and not the consumer at all. My buddy went in for a Toyota recall in his new truck. Recall was leaking rear differential. A month or so later, the vehicle was vibrating from the driveshaft. Driveshaft connects to rear diff. He waited awhile for the diag and repair work. If you think the first tech didn’t do a good job...wait until you hear that the second tech crashed his truck on the test drive. Yeah I can’t make this up if I tried. Truck was in possession of Kirklan... read more
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.2 star rating with 6,537 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is closed now. It will open at 8:30 a.m.